Nerdwallet’s earns a 4.3-star rating from 1 reviews and 11 complaints, showing that the majority of financial tool users are very satisfied with service and advice.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Nerdwallet was the only FHA mortgage calculator that included the PMI insurance, allowing me to nearly accurately
Nerdwallet was the only FHA mortgage calculator that included the PMI insurance, allowing me to nearly accurately determine my monthly costs. Additionally, I have found their reviews of things such as insurance companies to be well- researched and balanced. I've been able to make successful, well-informed decisions in conjunction with their reviews and other financial information. 5 stars for their efforts and execution!
Nerdwallet Complaints 11
I just signed on to check emails and received a message thanking me for signing up
I just signed on to check emails and received a message thanking me for signing up...apparently the same complaint was filed by another user who did not realize they too had signed up. I do not want their service or app and certainly feel alarmed that the company's explanation to the other compliant deflects responsibility solely on the the party who is unexpectedly signed up. Please explain to me how I too have been signed up by taking some obscure link or option. Again I did not intentionally opt to sign up. PLEASE help me in getting removed from this app or whatever it is.
The complaint has been investigated and resolved to the customer’s satisfaction.
BankAmericard Credit Card on Bank of America's website
Explore the BankAmericard Credit Card on Bank of America's website, or contact their support for details. This card has a 4.1 NerdWallet rating, no annual fee, and a variable APR of 14.74% to 24.74%. Enjoy a 0% intro APR on purchases and balance transfers for the first 18 billing cycles, with transfers made in the initial 60 days. Post-introductory period, the regular variable APR applies. A balance transfer fee of 3% (minimum $10) is applicable.
The complaint has been investigated and resolved to the customer’s satisfaction.
On Aug 7th 2022 NerdWallet opened up an account with my email address without my permission
On Aug 7th 2022 NerdWallet opened up an account with my email address without my permission. I have never and never will do business with this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Nerdwallet Legit?
Nerdwallet earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Nerdwallet. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
By resolving 81% of 11 negative reviews, Nerdwallet is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
Nerdwallet has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Nerdwallet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Nerdwallet.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Nerdwallet.com you are considering visiting, which is associated with Nerdwallet, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Nerdwallet have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Nerdwallet website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Nerdwallet.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Nerdwallet.
Replied
I somehow got signed up for emails when I didn't sign myself up
I somehow got signed up for emails when I didn't sign myself up. When I click "unsubscribe" on their e-mail, there is no option to unsubscribe on the page that comes up, so I am still constantly getting e-mails.
The complaint has been investigated and resolved to the customer’s satisfaction.
Per your request, we have removed your email address from our email marketing list and updating do not send lists used by third-party vendors. Please allow up to seven (7) days for your request to be processed. During that time, you may receive additional email communications from NerdWallet and our third-party vendors. We apologize for any inconvenience.
Please let us know if we can help with anything else.
I saw a link to a site with a debt consolidation calculator. Within the calculator, it had a link saying "check your free credit score". When you click on the link, it takes you to a page that says options for how Nerdwallet can help you. It automatically signs you up for a Nerdwallet account without your knowledge and then you get an email with your new account you didn't sign up for. It also does not give you the free credit score as it says in this link. This should be considered fraud.
I just signed on to check emails and received a message thanking me for signing up...apparently the same complaint was filed by another user who did not realize they too had signed up. I do not want their service or app and certainly feel alarmed that the company's explanation to the other compliant deflects responsibility solely on the the party who is unexpectedly signed up. Please explain to me how I too have been signed up by taking some obscure link or option. Again I did not intentionally opt to sign up. PLEASE help me in getting removed from this app or whatever it is.
Replied
They published an article recommending a **** credit card that Wells Fargo confirmed is a predatory financial company
They published an article recommending a *** credit card that Wells Fargo confirmed is a predatory financial company. I signed up, resulting in the commission to NerdWallet, and then had significant financial harm done to myself and personal credit.
The complaint has been investigated and resolved to the customer’s satisfaction.
We have published reviews of both the OpenSky Secured Visa Credit Card and a number of the First Progress Secured Credit Cards. Both banks offer secured credit cards for consumers who qualify. The content on NerdWallet.com details some of the restrictions and potential fees associated with credit cards. The content does not make recommendations, instead provides information related to the types of accounts offered by those banks for consumers seeking secured credit cards.
This website gives you a 'free' quote on mortgage rates only after putting in personal data that is irrelevant to a mortgage rate. Then they sell your phone number, and other information to companies that have nothing to do with their services. That is ridiculous and a breach of privacy. Other companies manage to give the same quotes, and more without doing this.
Replied
I keep getting emails from Nerdwallet about "my account" and extending loan offers
I keep getting emails from Nerdwallet about "my account" and extending loan offers. I never intentionally signed up for an account and perhaps it was via a sneaky link. I cannot get through to the "company." I want to delete my "account" and unsubscribe from getting emails.
The complaint has been investigated and resolved to the customer’s satisfaction.
Per your request, we have removed your email address from our email marketing list and updated do not send lists used by our third-party vendors. We have also deactivated the NerdWallet account associated with your email address. You should not receive any further email communications from us.
Please let us know if we can help with anything else.
Replied
I received an email from *** thanking me for signing up for an account
I received an email from *** thanking me for signing up for an account. I never signed up for any Nerd Wallet account and would like to immediately have the account cancelled and my email removed from future use with Nerd Wallet! It's a shame that they set up accounts without out authorization.
The complaint has been investigated and resolved to the customer’s satisfaction.
Per your request, we have deactivated the NerdWallet account associated with your email address. You should not receive any further email communications from us.
Please let us know if we can help with anything else.
Replied
I keep receiving emails from Nerd Wallet
I keep receiving emails from Nerd Wallet. I never signed up for them. I click on the 'unsubscribe' link at the bottom of their message but it just takes me to another page that has their various offerings for loans...it appears that they will not allow me to unsubscribe unless I create an account with them first! I want them to stop contacting me immediately!
The complaint has been investigated and resolved to the customer’s satisfaction.
Per your request, we have removed your email address from our email marketing list and updated do not send lists used by our third-party vendors. You should not receive any further email communications from us.
Please let us know if we can help with anything else.
Replied
NerdWallet has essentially made it impossible to opt out of emails, has thanked me for joining NerdWallet when attempting to unsubscribe, and
NerdWallet has essentially made it impossible to opt out of emails, has thanked me for joining NerdWallet when attempting to unsubscribe, and makes it impossible to see who the affiliate links are to unsubscribe to those. I do not want them to have my information, to contact me, to sell my information, or have any further interaction with me. This is harassment.
The complaint has been investigated and resolved to the customer’s satisfaction.
Per your request, we have removed your email address from our email marketing list and updated do not send lists used by our third-party vendors. Please allow up to seven (7) days for your unsubscribe request to be processed. During that time, you may receive additional email communications from NerdWallet and third-party vendors. We apologize for any inconvenience.
Please let us know if we can help with anything else.
This website gives you a 'free' quote on mortgage rates only after putting in personal data that is irrelevant to a mortgage rate
This website gives you a 'free' quote on mortgage rates only after putting in personal data that is irrelevant to a mortgage rate. Then they sell your phone number, and other information to companies that have nothing to do with their services. That is ridiculous and a breach of privacy. Other companies manage to give the same quotes, and more without doing this.
I saw a link to a site with a debt consolidation calculator
I saw a link to a site with a debt consolidation calculator. Within the calculator, it had a link saying "check your free credit score". When you click on the link, it takes you to a page that says options for how Nerdwallet can help you. It automatically signs you up for a Nerdwallet account without your knowledge and then you get an email with your new account you didn't sign up for. It also does not give you the free credit score as it says in this link. This should be considered fraud.
Overview of Nerdwallet complaint handling
-
Nerdwallet Contacts
-
Nerdwallet phone numbers+1 (415) 549-8913+1 (415) 549-8913Click up if you have successfully reached Nerdwallet by calling +1 (415) 549-8913 phone number 0 0 users reported that they have successfully reached Nerdwallet by calling +1 (415) 549-8913 phone number Click down if you have unsuccessfully reached Nerdwallet by calling +1 (415) 549-8913 phone number 0 0 users reported that they have UNsuccessfully reached Nerdwallet by calling +1 (415) 549-8913 phone number+1 (800) 633-4227+1 (800) 633-4227Click up if you have successfully reached Nerdwallet by calling +1 (800) 633-4227 phone number 0 0 users reported that they have successfully reached Nerdwallet by calling +1 (800) 633-4227 phone number Click down if you have unsuccessfully reached Nerdwallet by calling +1 (800) 633-4227 phone number 0 0 users reported that they have UNsuccessfully reached Nerdwallet by calling +1 (800) 633-4227 phone numberCare Provider
-
Nerdwallet emailssupport@nerdwallet.com100%Confidence score: 100%sheri@nerdwallet.com99%Confidence score: 99%Financesborland@nerdwallet.com99%Confidence score: 99%cara.smith@nerdwallet.com99%Confidence score: 99%ttindall@nerdwallet.com99%Confidence score: 99%Educationarosenberg@nerdwallet.com99%Confidence score: 99%Healthconnor.campbell@nerdwallet.com99%Confidence score: 99%aderengowski@nerdwallet.com99%Confidence score: 99%Financeehaverstock@nerdwallet.com99%Confidence score: 99%Communicationecorbin@nerdwallet.com99%Confidence score: 99%Operationstcurtis@nerdwallet.com99%Confidence score: 99%Communicationjbratton@nerdwallet.com99%Confidence score: 99%Communicationsmiller@nerdwallet.com99%Confidence score: 99%tphaneuf@nerdwallet.com99%Confidence score: 99%dramirez@nerdwallet.com99%Confidence score: 99%Operations
-
Nerdwallet address55 Hawthorne St Fl 11, San Francisco, California, 94105-3906, United States
-
Nerdwallet social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025 - View all Nerdwallet contacts
Recent comments about Nerdwallet company
I somehow got signed up for emails when I didn't sign myself up
Ocean Finance
1 review
First Progress Card
18 reviews
CreditCards.com
1 review
Upromise
12 reviews
CreditReview
8 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.