Having problems with LendingClub?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

LendingClub Customer Service Contacts

71 Stevenson Street, Suite 300
San Francisco, California
United States - 94105

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with LendingClub Customer Service. Initial LendingClub complaints should be directed to their team directly. You can find contact details for LendingClub above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about LendingClub. Discuss the issues you have had with LendingClub and work with their customer service team to find a resolution.

Complaints & Reviews

LendingClub Corporation — my instant offer

I was sent a pre-approved loan amount of $20000.00. I was supposed to reply by July 3, 2018, I have replied...

Lending Clubsitunes card

Yes I was scammed a company claiming it was a loan company asked me to get itunes cards for various payment plans etc up front. I spent $300.00 in itunes cards and did not see one penny. I filed a claim with the Federal
Trade commission. There is no protection for the consumer to hear Itunes tell it. This is not going over so well. I hear this happening to other consumers. We as the consumer purchased the cards. However our money is lost. If your company does not protect consumers, consumers will stop purchasing your products. I would like assistance in this matter and a refund. thank you

The scamming company sent an email and went by the name Lending Club
they werent the actual Lending club phone [protected] they sound India based. Other numbers used [protected], [protected], [protected] stating they were Houston TX based email used [protected]@accountant.com

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    • Updated by sherrydalene · Aug 30, 2017

      My phone number [protected] Sherry Stewart

    Lending Club — Loan

    These people wanted copies of my bank statements, which I sent. They then wanted all pages, even the blank...

    Lending Сlub — Fraudulent loans

    After receiving a letter My Isntant Offer in the mail while trying to get my finances back in order not to...

    Lending Сlub — Investors with Lending club still getting scammed too!

    Run! they are such snakes! charging triple the fees they claim! the current scam sucks you in with high f and...

    We are here to help

    • 16 years' experience in successful complaint resolution
    • Each complaint is handled individually by highly qualified experts
    • Honest and unbiased reviews
    • Last but not least, all our services are absolutely free

    Lending Club — Personal Loans

    LendingClub is not a bank, but they are predatory lenders. They are not clear about their rates, the...

    Lending СlubDenied in 5 Seconds After Pre Approval

    I think the Subject sums it up. Thought I'd give it a try. They should not be allowed to offer loans that they should know they are not going to honor. I have two Capital One Accounts that were offered to me. My credit is poor. But enough that Capital One and Best Buy had no problem, however LendingClub did not even take a minute to deny my inquiry for Debt Consolidation. I am seriously wondering if the scam is that they get you to authorize Terms of Use and other agreements. I did not read them directly. I wonder if they are merely Data Warehousing people's credit information and selling it.

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Lending Club — Giving bank information

      I came here to check out the validity of Lending Club's offer. It suddenly dawned on me the sensitive...

      Lending Club — Scammed out of money

      Hi i thought i was truly with lending club i am 61 my spouse is 63. We are both disabled, i have cancer in my...

      Lending Club — Pre approved Loans

      I got a letter that said the loan was pre approved up to 35000. I went on My Instant Offer with my pre...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Lending Club — Took money, then asked for more

      these people offered me a loan if I would "only" pay 150.00 for the "insurance" on the loan. Against my...

      MyInstantOffer.com / Lending Club — False Advertising

      Received a a pre approved letter in the mail from Lending club. I read the front and back page of the...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Lending Club — Rip off

      I too was taken in by Lending Clubs duplicitous tactics. Applied - recieved pre approval, then by a...

      Lending Club — They took money

      I tried to open a loan with these people they said they needed your bank account information to verify that...

      Lending Club — Unbelieveable treatment

      Lending Club treated me with no respect. The people that answered the phone were rude and curt. They offered...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Lending ClubService is a joke

      When I tried to apply for a debt consolidation loan, Lending Club application did not include my husbands income or information. Their credit scoring said that Excellent credit score is 720. Mine is 742, and they still turned me down stating it was my credit score. How do people like myself get ahead when institutes like this disregard important loan information.

      I have money market account, and can even invest some of it. But they did not ask me that. It turned me down so fast that the whole process took less than 5 minutes. This is not fair treatment.

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        • Be
          beldridh May 19, 2012
          This comment was posted by
          a verified customer
          Verified customer

          They send out "pre-approved " credit lines that are not pre-approved. They are a joke. You can not get a hold of a human no mater how hard you try.

          0 Votes
        • Be
          BessMMC Feb 02, 2011
          This comment was posted by
          a verified customer
          Verified customer

          I hate this company. I applied for a loan and they turned me down, despite the fact that I had a 786 credit score. I contacted them to get an explanation and they gave me some watered down, lame excuse why I didn't qualify. I believe there were other factors involved that may have nothing to do with my ability to repay. I even contacted the CEO of the company and he had the nerve to ignore my complaint. I was able to obtain my loan through Prosper, another person to person lending club.

          Don't bother dealing with these bogus jerks.

          0 Votes
        • Ia
          Ian Tauss Aug 13, 2010

          Lending Club is a joke and don't waste your time. I submitted numerous loan applications and each time the loan gets 100% funded and then all of a sudden it is like I never applied. When I try to get into my account it states my email address is not valid. When I contact them they state it was the credit department that I have to speak to. I have left at least a dozen messages with the credit department and never received a response. My credit score is in the high 700's (excellent) with a low debt to income ratio.

          DON'T WASTE YOUR TIME.

          0 Votes

        IN THE NEWS

        Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
        If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
        One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
        A consumer site aimed at exposing unethical companies and business practices.
        ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
        You'll definitely get some directions on how customer service can best solve your problem.
        Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.