CB Furniture Stores Nebraska Furniture Mart Complaints #2-21

Nebraska Furniture Mart Reviews and Complaints

Nebraska Furniture Mart review: NFM uses a useless extended warranty company

Robert Benavidez of Little Elm, US

May 26, 2026 4:38 pm UTC

Verified customer

Featured review

Our leather reclining couch has a section that is discolored and maybe peeling. When we bought the couch, the salesman specifically told me that all was covered during the 5-year warranty. We still have 3 years warranty left, and Square Trade will not cover it. My advice to others is don't purchase the extended warranty. Actually, don't buy from NFM. Square Trade is a scam in my opinion.

Desired outcome: Get my couch repaired.

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Nebraska Furniture Mart emails

contact.us@nfm.com

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Nebraska Furniture Mart address

700 S, 72nd St., Omaha, Nebraska, 68114-4614, United States

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