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CB Furniture Stores Nebraska Furniture Mart
Nebraska Furniture Mart

Nebraska Furniture Mart review: Flooring

J
Author of the review
5:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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We went into NFM over a month ago to order tile. After a few days I logged into our account to see if there was an eta on delivery, only to discover our sales guy Russ ordered the wrong color tile. I called and Russ corrected the tile order but never called back with when the tile would be shipped. Now after more than a month we have talked to 5 different people in the flooring department and still don’t have our tile. We have been given several excuses about what probably is happening. It is extremely difficult to get anyone to call you back. Apparently 30 of our 32 sheets of tile have been delivered to the warehouse. The distributor is stating they shipped all 32 but NFM is saying they only have 30 and nobody has answers or solutions. Horrible lazy customer service from your sales people. The warehouse employee I spoke to was more help than anyone else.

Desired outcome: I just want my tile so I can finish my project.

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  3. Nebraska Furniture Mart emails
  4. Nebraska Furniture Mart address
    700 S, 72nd St., Omaha, Nebraska, 68114-4614, United States
  5. Nebraska Furniture Mart social media
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    Mar 12, 2026
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Nebraska Furniture Mart Category
Nebraska Furniture Mart is ranked 23 among 295 companies in the Furniture Stores category
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