Nbeads
Reviews and Complaints

I recently made a purchase from Nbeads and I have to say, I was not impressed with their customer service. They sent me a lot of emails, but it felt like they were just stringing me along. They promised to refund my money, but instead gave me store credit. I was hesitant to order from them again, but eventually decided to give them another chance.

Unfortunately, my second order ended up costing me more than the first. I received an email confirming that they had received my payment and order, but it's been 11 days and I still haven't received any confirmation on shipment or tracking. It's frustrating to be left in the dark like this.

Overall, I would not recommend ordering from Nbeads. Their customer service is lacking and it's not worth the hassle. Save yourself the trouble and find a different supplier.

I had an unfortunate experience with Nbeads, where my order got stuck in Belgium according to the tracking. Despite reaching out to the seller for updates, I was told to wait for an extended period without any clear resolution in sight. When I finally received a response, it was to offer me store credit as a solution; however, what really irked me was the implication that I had chosen a slow and unreliable shipping method, which was the cause for the delay.

I found this response to be both unprofessional and unhelpful. As a customer, I believe it is the seller's responsibility to offer reliable shipping options to ensure timely delivery, and it is unfair to blame the customer for something beyond their control. If the shipping methods they offer are known to be slow and unreliable, then it would be better not to offer them at all.

Overall, my experience with Nbeads was unsatisfactory, and their customer service was lacking in both responsiveness and accountability. As such, I would not recommend them to anyone looking for reliable and efficient service.

Unfortunately, I had a negative experience with Nbeads (nbeads.com) as the item I ordered never arrived. As a result, I was left extremely disappointed and frustrated with the entire process. However, what made matters worse was the fact that I was unable to receive a refund for my purchase. This resulted in me losing both my money and the item I had hoped to receive.

Furthermore, I must admit that even before the unfortunate turn of events, I found that the prices on Nbeads were quite expensive. While I was impressed by the concept of the website, the high cost of items did put me off from placing multiple orders. In addition, with such a lack of transparency and no improvement in their communication with customers, it's hard to say for certain if anyone else would face a similar situation.

Overall, I'm disappointed with my experience of Nbeads and wouldn't recommend them to anyone based on this occurrence. A company's reputation is determined by their actions, and unfortunately Nbeads left much to be desired. I would advise shopping elsewhere, where you can feel confident that your orders will be reliably delivered to your doorstep.

Overall, my experience with Nbeads has been relatively positive. While the product arrived in a timely manner, I did notice that some of the beads were defective. This was disappointing, but I am assuming it was likely just a fluke.

One thing I will say is that I really enjoyed browsing their selection of gemstones. I would love to see more deals on the 5 strand options in particular - they can get a bit pricey, but I do think they are worth the investment if you are working on a special project.

All in all, I would recommend Nbeads. Despite the minor issue with the defective beads, I found their service to be reliable and their products to be of decent quality. If you are a bead enthusiast or jewelry maker, it is definitely worth checking out their website to see what they have to offer.

I had a really negative experience dealing with Nbeads as their customer service was very poor. It was extremely frustrating as I had an issue with my order, but the company failed to respond to any of my emails. Unfortunately, I felt ignored and let down by their lack of communication and willingness to help resolve my problem.

Furthermore, it did not sit well with me that Nbeads offered coupons to customers who posted positive reviews online. This made it seem as though the company was essentially paying customers to write favorable comments, rather than receiving genuine feedback and praise based on the product or service they delivered. I was surprised to discover this information was actually provided on their website and even attached a photo to prove it.

Overall, I was extremely disappointed with my experience with Nbeads and would not recommend them to anyone seeking reliable and transparent customer service.

As a human being, I suggest exercising caution when dealing with Nbeads. I recently had a package mishandle that was quite expensive and was let down by the company. The package was lost by USPS, who then sent me an email confirming the same and stating that I need to reach out to Nbeads to file a claim. Since the package that they had sent was insured, I hoped that Nbeads would be a reliable partner in getting me my money back or resend the merchandise. To my surprise, Nbeads refused to help me with anything, not even guiding me in filing a claim to get the refund.

As a customer of Nbeads, I expected better assistance and support from them. It was disappointing to learn that after they have sold the product, they do not care if their customer receives it or not. It is imperative for companies to look after their customers' concern and honor the trust they build through proper communication and support.

I would advise you to be cautious while making large purchases on Nbeads- if anything unexpected happens, you might not receive necessary support from them.

As a frequent customer of Nbeads, I have often been pleased with my purchases from this website. As a Canadian customer, I appreciate that I can pay in Canadian currency and have my package shipped directly to Canada. However, I have encountered a frustrating setback with my most recent order. It seems that Nbeads mistakenly entered the customs value in U.S. currency, resulting in an extra fee of $22.82 for me to clear through customs. When I brought this issue to their attention, I was met with resistance and a refusal to admit to their error. Instead, they seemed to suggest that their customers are already privileged just by having the option to choose the amount entered in customs. While I am trying to resolve this issue with Paypal, I must say that I am disappointed with the way Nbeads has handled this situation. I hope that they will take steps to address this problem and prioritize the satisfaction of their loyal customers in the future.