The complaint has been investigated and
resolved to the customer's satisfactionResolved National Registered Agents, Inc. — Inadequate Service, Billing
resolved to the customer's satisfaction
Aug 13, 2008, I sent a fax to NRAI, Inc.requesting that they d/c services to CFR, Inc., I submitted a changing of resident agent of a LLC in Md. application via fax for expedited service to the State Department of Assessment & Taxation Charter Division Aug 13th, 14th & Jan 30, 2009. I was served in a lawsuit. I did not receive my summons until mid Dec 2008. NRAI left the package at my home front door & it was not discovered until after the deadline date. When I went before the Judge Jan 16, 2009, the Judge asked me why I did not respond to the summons, I explained that I had changed RA and the paperwork probably got mixed up. The Judge gave me additional time to obtain counsel & respond to the summons. I did not name NRAI as the cause of the problem b/c I knew that I had d/c'ed them. I received a bill from NRAI for $169.00 on Jan 17, 2009. I called NRAI and reminded them that I d/c'ed their services. The company rep told me that they got my fax, but they did not receive anything from the state of Md. I asked, why NRAI did not notify me of this? Why they delivered my summons late if they thought that they were my RA? I was told to speak to someone else about that. I state then I would let the Judge know that NRAI screwed up my summons. I d/c'ed NRAI again on this day & I faxed another d/c notice to the state of Md. I will not pay them for screwing up my summons & not notifying me that our business was not complete until they hear from the state. I could have called the state everyday until I was satisfied! NRAI appears to be very deceitful in its business practices!