The complaint has been investigated and
resolved to the customer's satisfaction
National Registered Agents, Inc.Inadequate Service, Billing

Aug 13, 2008, I sent a fax to NRAI, Inc.requesting that they d/c services to CFR, Inc., I submitted a changing of resident agent of a LLC in Md. application via fax for expedited service to the State Department of Assessment & Taxation Charter Division Aug 13th, 14th & Jan 30, 2009. I was served in a lawsuit. I did not receive my summons until mid Dec 2008. NRAI left the package at my home front door & it was not discovered until after the deadline date. When I went before the Judge Jan 16, 2009, the Judge asked me why I did not respond to the summons, I explained that I had changed RA and the paperwork probably got mixed up. The Judge gave me additional time to obtain counsel & respond to the summons. I did not name NRAI as the cause of the problem b/c I knew that I had d/c'ed them. I received a bill from NRAI for $169.00 on Jan 17, 2009. I called NRAI and reminded them that I d/c'ed their services. The company rep told me that they got my fax, but they did not receive anything from the state of Md. I asked, why NRAI did not notify me of this? Why they delivered my summons late if they thought that they were my RA? I was told to speak to someone else about that. I state then I would let the Judge know that NRAI screwed up my summons. I d/c'ed NRAI again on this day & I faxed another d/c notice to the state of Md. I will not pay them for screwing up my summons & not notifying me that our business was not complete until they hear from the state. I could have called the state everyday until I was satisfied! NRAI appears to be very deceitful in its business practices!

More National Registered Agents, Inc. Complaints & Reviews


  • As
    A Stary Night Music Jan 27, 2015
    This comment was posted by
    a verified customer
    Verified customer

    When I incorporated in NY 2007, NRAI began billing me. I called to ask what the heck that was for. NRAI told me that it was mandatory by law for me to have a registered agent. I paid and paid and paid each year $159. They rendered absolutely NO SERVICES whatsoever.

    I phoned the state of NY and was informed that I did not ever need a registered agent. They also informed me that 3 years ago in 2011 NYS sent a Biennial Statement to them on my behalf and it was never returned. I personally took care of this statement 3 years late.

    Now I am in the process of getting rid of them. I received collection bills from them every week. They are like a bad case of bed bugs that you can't get rid of. Terrible!

    0 Votes
  • Pw
    PwnsBiz Jul 15, 2014

    Along with upping the price yearly without notice they add things onto your bill and if you don't call to have it removed (in my case I did request it removed) and they may still bill you for it anyway. If you pay for it according to them than you're signing up for it. But my bills just included it anyway. Overall its a big ### scam and got me to go to the BBB and file a complaint.

    1 Votes
  • Mb
    MB! Aug 25, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Bizhel comment is just grand and it sounds like you know what to do to take care of the problem that everyone is having. Maybe legal representation or the proper steps to implement. You spent the time to type your opinion so why dont you share facts to the unlearned and help them instead fulfill your pompous cravings for knowing it all or letting everyone else you think you do... Please share because helping people im sure would make more friends then you already have. or just shut up and go do something else. So I ask has anyone has success in dealing with this agent and if so can you please share.

    0 Votes
  • Gs
    Gs14000 Aug 24, 2011

    And ???? why woudn't they drop them selves as your Reg. Agent ? I'm Upset!

    0 Votes
  • Gs
    Gs14000 Aug 23, 2011

    Can Legal zoom send you to collections over unpaid RA fees ? This is our first business i had no idea that if i didnt pay them that they wouldnt automatically d/c service... any thoughts

    0 Votes
  • Bi
    Bizhelp Jul 12, 2011

    You guys sound like you don't really know how to run a business. When things get messed up at the state level, or on your end, you can't blame your registered agent. They provide you with a physical address to handle service of process, not wipe your ###. You have to have some knowledge of how to accomplish things on your own, or expect to get billed for the services you receive...this is true with ANY registered agent.

    -1 Votes
  • Sc
    ScottRo Mar 18, 2011

    Yeah, I signed up through Legal Zoom and they bill me $169 a year. For what? To collect my mail...Give me a break. What they're doing is deceitful. I'm going to send them a letter telling them to stop sending me notices and reserve the billing; otherwise, I'll file a complaint against them.

    0 Votes
  • Fr
    FromArchaic Feb 10, 2011

    Agree. NRAI now has a new phone sysytem that keeps you in a loop. It also never state swhat their business hours are and had to leave a message in the general mailbox. I too never get a straight answer from them- only an invoice! I have faxed them my state of Ohio certificate declaring that they are no longer the RA for my LLC. They do not even respond to state they received it. It took many attempts to get my fax to go through to their line, imagine that. I personally would never recommend this company. How do we as business owners actually benfit from this lousy company? Has anyone ever even received information via mail from them as to whom to contact in their company?

    0 Votes
  • Dm
    dmoneal Jan 15, 2011

    Agree. They are very hard to get a straight answer out of. They were my agent for a company that I let dissolve mid-2008. They kept billing me $169 a year for their service. I didn't pay them in 2009 since I no longer needed an agent. I would literally get a letter from them about once a week for many months on end. I emailed and told them many times that I no longer desired or needed their service. They never really told me that they needed a confirmation letter from the state (which is another issue in itself). When I did get paperwork to them, the weekly bills stopped showing up and they quit answering my emails. Now, several months later I've gotten another bill from them - this time with two past due invoices, both for $169 and for the same service and time period.

    Do these guys expect us to just keep paying $169 a year forever? Twenty years from now when my dissolved company is a long-ago memory, should I keep paying this deceitful company?

    Does anyone know how to deal with this company? How do you just make them go away??

    0 Votes
  • No
    No WAY NRAI Dec 23, 2010

    Agreed, NRAI is incredibly deceitful, and boarders on predatory practices. These guys have partnered with Legal Zoom, and often become a default RA for companies without most people understanding they in fact serve very little purpose, and anyone can be their own Agent. In short, these guys are [censored]s...

    1 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.