The complaint has been investigated and
resolved to the customer's satisfactionResolved Nail Palace — Charged me for $3k plus
resolved to the customer's satisfaction
I want to complaint about nail palace tampines
I went to nail palace sometime early this year. I heard of good reviews so I decided to try on my own. I went there the stuff help me out so she mention I had fungus after cleaning my toe, at first cleaning it's just $170.00 then she mention to remove the fungus roughly about $600 plus the one of the staff went to take calculator and they count for 6 sessions about $3k. I was speechless and shocked. Are you suppose to follow the company prices on the website. There were about 5 staff on that they. They were looking at each other and they kept on increasing the price. They only mention to add 12 session about $5k plus. I was super pissed off with the staffs. One of the staff mention to do settlement for the $3k amount I kept on refusing but they keep on demamding about 5 staff on that day. I was super pissed with them. They were forcing me to pay highest price which is $5k plus then I refuse they push to $3k and demand that is good and etc. Now I want to cancel the amount that is charged on my card that is the $3k plus and I am only going to pay for what I use on that day. I only went there onces. They keep on forcing to pay a higher price I was super shocked.
The staff went to uob with my card and I am not happy about it. They told uob staff to do settlement for $3k plus. Now I demand a refund or void the transaction and I only pay for what I use on that day.
I sent an email to the customer service but no respond.
It is not resolved. I am still not happy with the service and the staff did not provide any alternative also. So which part is resolved.