[Resolved] MyHeritage — dna kit not received by myheritage yet
To whom it may concern:
I am writing to whoever would be able to give me feedback because I have sent my DNA kit to the address in the envelope and from Spain, the courier said it should have arrived now already but I don't see any update in the app. I am worried as to why it isn't there yet and I am afraid that it was lost. I have saved for that DNA kit and if it was lost, it means the money I saved was useless and the product&service are not dependable. Is there any way I could find out what happebed to my kit? I would really appreciate some assistance.
The complaint has been investigated and resolved to the customer's satisfaction.
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