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My Time Rewards
My Time Rewards Customer Service Phone, Email, Contacts

My Time Rewards
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www.mytimerewards.co.uk
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1.2 126 Reviews

How responsive is My Time Rewards's customer service?

8 Resolved
118 Unresolved
Very poor 🤒
We don't know much about how My Time Rewards handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with My Time Rewards and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
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My Time Rewards reviews and complaints 126

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4:53 am EST
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My Time Rewards My Time Rewards review: Money taken without knowing consent

15 pounds deducted from my monzo account. I have no idea about this payment and even I don’t know anything about this site. Later, I opened this site and verified on the payment page but my card/bank details is not linked here. Since my card/bank details are not linked so I dont know how the payment has been deducted.

I dont know how to stop this activity and pls help me to claim this money back. I am inclined to contact the police about fraudulent withdrawal of money from my bank.

Claimed loss: £15 pounds

Confidential Information Hidden: This section contains confidential information visible to verified My Time Rewards representatives only. If you are affiliated with My Time Rewards, please claim your business to access these details.

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6:52 am EDT
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My Time Rewards Money stolen from my account

Once again £15 has been stolen from my account. I want it put it back immediately. Bank has been informed and is cancelling this transaction. It was taken out October 2. I do not have any business with CASHMYTIMEREWARDS and never had had in the past. This has happened before and the amount was taken out three times in a row but was replaced and I told them I wanted no further correspondence

Margaret Laverty

Reference [protected]

Desired outcome: A refund immediately and no further contact

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Caiden Watson
, US
Nov 09, 2023 3:54 am EST
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So why for past few months of me having monzo out of no we’re CASH MY TIME REWARDS is taking 15 pound of of my bank every 2weeks or so it’s getting frustrating now cus I don’t know why the hell it’s taking 15 pound out for no reason I don’t have any debts or nothing to be paid so idk why it doing this if I don’t get this money bk I have informed the bank so !

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3:55 pm EDT
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My Time Rewards £15 debited from my bank account

£15 has been debited unlawfully from my bank account this morning. I do not know this company and certainly did not give my bank details or consented to any payment or direct debit. I will be disputing this transaction with my bank and/or seek legal representation as seems to be fraud.

This may be some scam coming off the back of a legitimate purchase but not made clear in the transaction.

That transaction has actually made me overdrawn and I will incur additional charges if the bank is unable to resolve it at their end.

Desired outcome: Refund the money fully and remove me and my bank details from your records.

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Is My Time Rewards legit?

Our verdict: My Time Rewards's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate My Time Rewards's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

My Time Rewards earns 68% level of Trustworthiness

Good Credibility Notice: My Time Rewards rated around 68% by Complaints Board. Generally safe, but exercise caution in information sharing.

Mytimerewards.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mytimerewards.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Mytimerewards.co.uk you are considering visiting, which is associated with My Time Rewards, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

My Time Rewards as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Adult content may be available on mytimerewards.co.uk. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • My Time Rewards has a strict no-refund policy for all purchases, and any attempts to dispute a charge with the credit card company are met with evidence of the policy. This prevents many chargebacks, but also results in dissatisfied customers who feel they have no recourse.
  • Mytimerewards.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mytimerewards.co.uk may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to My Time Rewards. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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4:31 am EDT
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My Time Rewards Rewards scheme

This company have been taking £10 from my bank on the 19th of every month for at least a year.

I have called them to find out how I was ever signed up to this scheme and apparently I sign up when i bought a Train Ticket or a Tocket to a gig through either Trainline or See Tickets. I have had no correspondance from My Time Rewards to tell me how I claim my rewards and I was unware this was been taken from my bank until i started to study my accound in more detail as money os getting tight.

I feel that I have been taken advantage of and and mislead, I have no desire to be part of a reward scheme and i had no idea what My Time was until this morning. I want other to be aware of this - I feel this company is very underhand and i making lots of money from being sneaky and getting peoples banks accountsd through Trainline and See Tickets. I would like my money refunded.

Desired outcome: refund and make other aware. Trainline and See Tickets to dissociate with this company.

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6:03 am EDT
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My Time Rewards My time rewards

I have recently realised My time rewards has been taking money out of my account for 8 months now, I never signed up or subscribed or gave them my details from what i’m aware so i don’t know how this has happened! I have evidence of all money payments being taken. it has happened on 8 occasions in £15 chunks, £120 in total. This money needs to be put back into my account with immediate effect or I will take things higher up and take legal action.

Desired outcome: Full refund

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6:08 pm EDT
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My Time Rewards My time extracted money from my credit card without notification I need my money. back..

I bought something from Studio Web sight then money was taken from my credit card. It started around May 22, I only noticed it as it never showed on my credit cards statement. I rang my building society I was wanted to cancel my credit card completely.

I was told that payments have been taken out I asked how ? I was told that the money was paid because I had a clause in my credit card that I cant cancel.

I rang the company up they said that I could have a refund £45.00. I took the refund and hoped they would pay all my money back. I will ring up tomorrow.

Desired outcome: to be paid all my money back in full.

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7:21 am EDT

My Time Rewards My time rewards

The money was deducted without prior mail or warning.
The amount was 15 pounds from Birmingham, UK.
Date - 16 May 2023,
Card ending - *3121.
My account was charged without prior knowledge.
I do not recognise this transaction made from my account.
I would like the refund of the amount at earliest possible as well as avoid any other transaction made from this company.
Thank you,
Best regards,
Vaidehi Patil

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7:06 pm EDT
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My Time Rewards Unaware of monthly charge

I had no idea this would be a monthly payment, I wouldn’t have signed up for something I don’t use anymore especially if it’s £15 a month. It was on April 4th the first payment and I didn’t even notice it. I’m not sure when I signed up for this I’m guessing it’s then. I would like a refund on the money I’ve paid as I have not used the site once. I had to call the bank to stop the direct debit as it wouldn’t let me into my account i apparently made.

Desired outcome: Refund

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9:55 am EDT
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My Time Rewards I got charged £15 on the 28th of April by My Time Rewards without agreeing to anything!

I was shocked to see today that my account had £15.- taken by My Time Rewards on the 28th of April, for a transaction date 27th of April!

Why? - I didn't process or agreed to any transaction. I'm completely in the dark about why they could access my account at all!

This is fraud!

I want a refund right away.

If My Time Rewards doesn't refund me right away, I'll take legal action.

Nobody who pays by card and uses online banking should be exposed to such fraudulent activity.

I'll only pay by cash in future, I'm really scared.

Desired outcome: An immediate refund, a fine and investigation, and a confirmation they will not use my account details in future

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7:34 am EDT
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My Time Rewards Taking my money from my bank account without my concern

4 days back I got my money deducted 15 pounds from my bank account which was done by my saving.co.uk and today when I opened my bank account my 15 pound was deducted by my time rewards. This issue is happening after I buyed my protein products. Even if I ticked the green sign mistakenly I haven’t used any of your membership benefits till now. I don’t get it how did this stupid page got my debit card details. I want my 15 pound back. Being an international student life is already hard, and this stupid pages took my 15 pound within 4 days. I want my money back ASAP.

Desired outcome: 15 pounds please asap

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3:59 pm EDT
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My Time Rewards Taking money from my account

Mytimerewards have been taking £15 from my bank account each month, for several months!

I did not sign up for this, and if l did sign up unintentionally, then l should have received an email from them, welcoming me as a new customer, and with a cooling off period to terminate this “membership!” I did not! I have never received any emails from them whatsoever!

They have acted illegally! Also, l have written several times to their customers services and emails bounce back! They do not answer the phone either!

This is online fraud! The account won’t allow me to cancel, therefore l have been in touch with my bank!

Be warned!

Desired outcome: All monies illegally taken from my bank account returned

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7:26 am EDT
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My Time Rewards Unknown transaction by company called '' My time rewards''

It is the second time I am experiencing this: Recently I found out that a company called ''my time rewards'' was pulling out of my account £15 every month, in Feb 2023 two times by £15. I called my bank and filed a complaint. They suggested we cancel my card and they issued me a new one. They also promised to raise a dispute with ''my time rewards''. I have never given this company any permission to debit my account.

The same scenario happened again last year. The same company called ''my time rewards'' was debiting my bank account for many months till I found out.

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3:51 am EST

My Time Rewards Mytime rewards

I just went through my expenses and discovered a fraudulent debit of £15 pounds credited to mytime Rewards last month without my consent. I want my money returned to me, as i never subscribed for this service, nor did i share my card details with them. I was charged on January 31st at 7:32am. My name is Oladapo Adekoya and my Monzo account was charged despite not personally subscribing for this service.

Desired outcome: I want my £15 returned to me and this fraudulent debit stopped.

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1:27 am EST

My Time Rewards Unknown transaction

I had previously filled out a survey for Trainline company for a £15 reward however it did not mention anything about taking money from my account.

I have found out that I had been deducted £15 from my my debit card account coming from the company, my time rewards. This transaction was unauthorised and took place on the 16th of January 2023 at 6:51am.

Desired outcome: Refund of the transaction and cancellation of membership

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7:41 am EST
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My Time Rewards Twice per month 15 pounds deducted from my bank account

I used train line making payments from my debit card and I can see from following month 15 pounds deducted from my bank account 19 of december and 15pounds 12 of december and same every month since june. I am not aware of it and it is a complete breech of my debit card usage

I am unable to cancel it since I have no clue where the subscription has been initiated. Need help to resolve it and reclaim back my money

Desired outcome: Please refund my money and stop data breech

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5:05 am EST

My Time Rewards Money taken from bank without authorisation

Checked credit card statement and found two deductions of £15 on 19th Nov and another on 24th Dec. I have not authorised this and have no idea what it is about. Reading other complaints I think this came about when I booked tickets through Trainline. I Have reported it as Fraud to my credit card provider, and they have frozen further payments. They say they have had other complaints about this company. This scam seems to have bee going on for years and should have been prosecuted.

Desired outcome: Explanation, apology and refund of all money taken

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6:13 pm EST

My Time Rewards My Time reward

I used National express making payments from my credit card and i can see from the following month 15 pounds deducted from my account.. i am not aware of it and its a complete breech of my credit card usage ..

I am unable to cancel it since I have no clue where the subscription has been initiated.. Need help to resolve it and reclaim back my money

Desired outcome: Please refund my money and stop the data breech

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8:18 am EST
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My Time Rewards My time rewards

Good afternoon,

For months I have noticed a charge of £15 coming out of my bank account from yourselves.

I am unaware as to what your service provides, I have never signed up to your membership or whatever services your offering. I have been into my bank today and they have advised I email you regarding this complaint.

Please assist me further

Email : [protected]@gmail.com

Desired outcome: Money back that has been taken over the many months

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6:39 am EST
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My Time Rewards Subscription of £15 from my account.

On checking my account today i noticed a subscription of £15 had been taken

from my account on Sunday 20/11/22 paid to WLY*MYTIMEREWARDS

Continuity/Subscription Merchants NYON. I have never heard of these, it also

states next payment due on 21/12/22. I have blocked the payments going forward through my bank and hopefully i will get my £15 refunded.

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Paul Austin*
, US
Dec 18, 2022 8:48 pm EST

exactly the same happened to me. I cancelled my subscription straight away but they still continued to debit money from my account for 18 months. I did not realise that WLY* was Mytimereward. This is likely deliberate. I am awaiting a full refund after completing a claim form.

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3:22 am EST

My Time Rewards I don't know why they deducted 15£ twice from my bank account without my permission. Without

I don't know why this company deducted 15£ from my account twice. I want the refund from this company. They are totally fraud. My bank app says this info "wly*completesave.co.uk, nyon, 1262" I want my refund please. It happened today when I got the notification that 15£ are deducted from my account. I use onepay card. My customer number is [protected]. Thanks

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My Time Rewards In-depth Review

Overview: My Time Rewards is a membership program that offers exclusive discounts, cashback offers, and rewards to its members. The company aims to provide value and savings to its members through partnerships with various businesses and brands.

Membership Benefits: As a member of My Time Rewards, you can enjoy a range of benefits. These include access to exclusive discounts from partner merchants, cashback offers on purchases, and rewards for your loyalty. The program aims to provide tangible value to its members through these benefits.

User Experience: The website of My Time Rewards is well-designed and easy to navigate. Signing up as a member is a straightforward process, and accessing member benefits is convenient. The website is also mobile-friendly, allowing you to enjoy the benefits on the go. Overall, users have expressed satisfaction with the user experience provided by My Time Rewards.

Customer Support: My Time Rewards offers multiple channels for customer support, including phone, email, and live chat. The customer support representatives are known for their availability and responsiveness. Users have reported positive experiences with the assistance provided by the support team, and issues and complaints are resolved efficiently.

Membership Costs: The membership fees for My Time Rewards are reasonable and offer good value for money considering the benefits provided. Payment options are flexible, allowing you to choose the most convenient method for you. When compared to similar loyalty programs in the industry, My Time Rewards stands out as an affordable option.

Partner Network: My Time Rewards has a diverse and extensive partner network, consisting of various businesses and brands. The partner merchants offer a wide range of products and services, catering to different interests and preferences. The relevance and usefulness of the partner network are highly appreciated by members.

Transparency and Trustworthiness: My Time Rewards maintains transparency by disclosing its terms and conditions, ensuring there are no hidden fees or limitations. The company has received positive user reviews and ratings, indicating a high level of trustworthiness. It also complies with industry standards and regulations, further enhancing its credibility.

Security and Privacy: My Time Rewards takes the security and privacy of its members seriously. The website implements encryption and security protocols to protect user data and personal information. The company has a comprehensive privacy policy in place, outlining its data handling practices and commitment to safeguarding user privacy.

Overall Value: My Time Rewards offers a valuable membership program with its range of benefits, reasonable costs, and user-friendly experience. When compared to competitors, it stands out as a reliable option. The program provides a good balance between affordability and value, making it a recommended choice for potential users.

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Contact My Time Rewards customer service

Phone number

+44 800 731 9936

Website

www.mytimerewards.co.uk

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