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Mutual of Omaha
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Mutual of Omaha
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50 complaints
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E
8:45 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello You have been deducting premiums from my Bank of America bank account from years for my mother . I have the copy of the insurance policy application which I submitted for my mother Minnie vijayamma Gulla with my bank account is with me . I see you changed my mother's name and started taking money out on my wife's name and taking premiums for my wife...

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L
1:57 pm EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Mutual of Omaha has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi I'm Lori Rouch and Im trying to see if I can be rembursed for the last two months ( August - September ) this has come out of my checking account in the amount of $42.00. There is no number to call or email address. From what I'm seeing this is a scam. I have no policy with them. I'm on a fixed income and need this resolved. My Bank has stopped all...

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A
12:13 pm EDT
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Resolved
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Replied
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I signed up for a $30, 000 policy. Inquired about my daughter. Today I looked at my bank statement and her bank statement. Both have withdrawals from Mutual of Omaha. I called the insurance company..they have my policy at only $10, 000 but there is another policy for me for the same amount, so I'm being double billed for 1/3 of the insurance I signed up...

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10:37 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Mutual of Omaha has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have asked a couple of times to receive papers for this policy they get paid every month from my bank account but have never received paper work for that policy maybe I need to get a lawyer to look into it I had to get my bank to give me the number from the place the money was being with withdrawed...but this is the number my bank gave me ...[protected]

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T
5:23 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Mutual of Omaha has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My mother has been trying two weeks to contact customers service representatives for united dtc insurance. The first time i got a hold of them the customer rep hangs up on me right after i told her my name and i wanted to cancel. The line went dead!! it took two weeks to contact customers service-no doubt some call center that handles many valls for...

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K
9:06 pm EDT
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Susan Kay Glenn Clinton SS#[protected] 1273 Country Place Dr Houston, TX 77079 Phone/Text: [protected] email: [protected]@yahoo.com My premium is $30.70 per month. My bank withdrawal for May 18th was: 180507 5R7jx9 I forgot I had this policy so have never filed. How far can I go back to file? My dentist told me to file a claim today and gave me a...

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S
3:01 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I feel like I always get the run around when I call to check my claim. They say that my doctor hasn't sent records only to be told by my doctor they never. received a request for my records. When I call back to claim representative only to be told that she would fax it to them. I wait over a week and call to again check my claim status to be told the same...

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A
6:49 am EDT
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Every month since I took out this insurance you guys have deducted it from my bank account under the name Anita McCallister and that is not the name on the policy. If it is not changed by next month I will cancel the insurance and go elsewhere. The name is Anita Montgomery. Anita McCallister does not exist. Please get it straight. Thank you very much, I...

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D
8:56 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

My mother passed away on 9/11/17 she had a accidental fall down the stairs in our home she was air lifted to boston medical center on. 9/10/17 and died the following day 9/11/17 from blunt head tram she was 68. My family has been looking thou her bank statements and we noticed charges on there for $29.70 a month since 2006 I don't even know if she even...

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10:36 am EDT
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Have a premium taken out every month, now I hear it is a scam, and I want to reach this company. I also want to report to authorities. Do you know how to reach this company? Please to see if you can, and get back to me. Thank you Barbara Raab This has been going on over a year, at $51.00 a month. I have no agreement, no booklet, or anything from thi...

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R
4:37 pm EDT
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My name is Rebecca and my Uncle and Auntie are in a Elderly Abuse case of Explortation of money and property. I have been trying to find this United/DTC Premium Insurance address and phone number but so far nothing. This company was given my Aunt and Uncles information by my Aunts son who had know right to do so. Yes charges are coming for him and hi...

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R
4:34 pm EDT

Mutual of Omaha - premium withdrawal

I have 3 United/DTC payment premiums coming out of my check. They have been coming out of my check for at least 6 months. One has a bunch of X's and R6H for 45.00 for a total of at least $270.00 . I have one 7LH and 2214 in the amount of $15.00. And one for 8341 8201 for $11.50. Please check into these accounts. I would be reimbursed for the amounts denoted in this comment at a 6 month rate. Thank you

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2 comments
C
May 08, 2018 7:33 am EDT

Contact information for DTC policy? I did not sign up for this.

J
May 07, 2018 5:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

united dtc life insurance Company has been taking $50.25 a month from My checking account.
I just went to look for My policies and I do not have one from them. I honestly don't know how long
this has been going on because I just figured I had a policy with them. I DO NOT!

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G
2:20 pm EDT
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Featured review
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I opened an account effective 11/08/2015. The method of payment setup was bank draft against my checking account. Every month on the 1st thru the 3rd. your Company drafted my checking account for the premium of $63.75. Everything was OK until April of 2017. I noticed that my account was not drafted for your insurance . I called your Company on 04/07/2017...

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S
1:03 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I registered my account on Jan 6th 2017 and all input was accepted, I then tried to review my account, the account was not fully registered and provided incomplete status of my policy info. I called the customer service number and eventually was transferred to a very likable rep in Omaha. She looked into my account realized it was incomplete and contacted...

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ADVERTISIMENT
V
3:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Mutual of Omaha - this company called me because I had put I needed life insurance so things could be taken care of when I die

when I talked to them i was not sure that this was the place or action i

wanted to take.
she asked for my bank account # and I hesitated and she told me they would not use it until we talked again so i gave it to her they never called
me back or contacted me and then money was taken by them from my credit union account. In my opinion they stole from me and I would like it back
In my book this was theft! i would like a refund
my account # is [protected] CO
They promised me that no money would be taken until I talked with them
this was to help my family with life insurance when I die.
there was no way to contact them i have not heard from them they had
given a phone # which did not connect with any one or any where
they gave me nothing.

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F
4:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

United/DTC Ins. Prem. 160811 is charging me $51.29 a month for a life insurance policy worth $100, 000.00 on my wife, Thelma Estelle Hanks, who passed away on June 28, 2016. I talked to a Ron at [protected] and let him know she passed away. He said in order for me to get the $100, 00.00 I needed to pay $2, 500.00 for taxes. RED FLAG went up. This sound...

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K
8:41 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have had ACH debits from my bank account from United DTC Insurance Premiums since May 29, 2015 that total $1507.00. I recently had a heart attack and went online to request copies of my life insurance documents for my wife in the event of my death. That is when I discovered that this company is a scam. I have filed a police report with the banking account...

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H
10:42 am EDT

Mutual of Omaha - monthly life insurance premiums raised

In December I started a policy for monthly payments of 49.50 to be taked from my account on the 28th of each month. On 2/29 & 3/28 unouthorized charges of 87.50 was taken from my account. This is totally unexceptable. And I expect it to be reversed and if not made correctly I will be forced to take further action.

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P
4:48 pm EST

Mutual of Omaha - united dtc [protected]

Just noticed an amount of $59.79 being deducted from my checking acct. for United DTC? I never heard of such a company & spent nearly all morning with United healthcare trying to track this down. Will contact the BBB. Must have these funds reversed, Never Authorized such an amount, + have no knowledge of United DTC? Billed on Feb. 17th, 2016 on my Chase checking acct.

Mia Lipschutz
[protected]

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1 comment
B
Jul 08, 2018 8:46 am EDT

the united dtc is mutual of Omaha life insurance company they sensd out different policies through the mail with opportunities for cancer, life, dental etc

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N
11:15 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I think I just got ripped off, by this company, no phone number with information from my bank. I tried to call them since they charged my account $121.00 for an insurance policy that I never received. I feel so frustrated being taken advantage by a insurance company??? Or is it a company ?

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