MultiCare Indigo Urgent Care review: Not having proper equipment to check Blood pressure

Made an appt. To get checked out because my blood pressure reading were high. Checked in online and they didn’t know I was there until I told them. They finally take me back and they did not have the proper blood pressure equipment. They said they didn’t have a large on hand that would fit me. Told me to I can cancel my appt. and go elsewhere! I asked them where, they said they didn’t know. Mind you, there 3 other location near them. Not once did they try to guid me to another location. Why wouldn’t these clinics have the proper equipment?