The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
movado watchespoor quality

series 800 model 1 year old badley scratched numbers wearing off
bezel movado refuses to repair without charging
watch given as a 75th birthday gift to elderly gentelman
who only wears for dress

Responses

  • Le
    Les Tobias Jul 30, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I have had my authentic Movado series 800 for 6 weeks and the numbers and dots on the bezel are peeling off. I am obsessive about taking care of this watch and am very disappointed.

    0 Votes
  • jamesisajeweler Apr 02, 2009

    I forgot to mention what this watch is selling for as well. This watches sells from $800 and up so i don't know how your watch could be a REAL MOVADO 800 SERIES but the numbers are fading away within 1 year of you owning it, and you're only wearing it as a dress watch. Not to mention it's badly scratched? this watch is made of STAINLESS STEEL! so where are these SCRATCHES coming from if you're only wearing it as a dress watch?

    The SAPPHIRE CRYSTAL on this watch is SCRATCH RESISTANT.

    I think your watch is a COUNTERFEIT so get it checked immediately, but i'm sure i'm right! i feel someone gave you as a 75 year old birthday guy a gift that should've never met you, and i hate seeing cases like this because this gift is not even worthy of a man like you who has lived longer than many people have and ever will.

    0 Votes
  • jamesisajeweler Apr 02, 2009

    Hello to you i'm James The Jeweler in Atlanta, Ga and i also have my own jewelry discussion group here under "JEWELRY & WATCHES" i read your complaint and i must say that it seems to me you don't own a REAL MOVADO 800 SERIES WATCH? i'm a REAL JEWELER WHO HAS SOLD MANY WATCHES IN MY 14 YEARS OF BEING IN THE JEWELRY BUSINESS, and i've never heard of a MOVADO watch doing this within 1 year of your ownership.

    Here's some important info on this MOVADO 800 SERIES WATCH i think you might need to know below:

    The new line of watches by Movado - Series 800 – presents a specially designed Series 800 Automatic Chronograph.

    The watch features a steel case measuring 43 mm in diameter protected by sapphire crystal both from the front and back cases. The case is equipped with a rotating bezel. New chronograph is 200 water resistant.

    The 800 Automatic Chronograph accommodates an automatic ETA 2894. The watch has a black or silver dial. It goes on an XTremeResin strap reinforced with genuine Kevlar.

    Read more: Series 800 Automatic Chronograph - http://www.timebooth.com/wordpress/2009/01/06/4275.html#ixzz0BZAICAT5


    Now a SAPPHIRE CRYSTAL is the most durable CRYSTAL on any watch you can wear, and i don't quite understand how this watch you have is basically fading away in so short of a time? i strongly believe your watch is a COUNTERFEIT OR A "CHEAP" KNOCKOFF. Why don't you take your watch to a REPUTABLE JEWELER IN YOUR CITY and find out for yourself.

    If you have any other questions for me feel free to contact me.

    0 Votes

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