MotorTrend+ review: Lack of service

In oct. I renewed my Hot Rod subscription for 3 years. 2 months later this is attached to the cover my magazine. “As fellow motorheads, we’re thrilled to announce that starting Spring 2024, we’re charging ahead with plans to enrich your Reading experience like never before. Here’s how it works; Instead of the conventional twelve issues per year, we’re stuffing heaps more in-depth and high-quality content into four gorgeous collector-quality issue, worthy of any car fan’s coffee table. Plus! We invite you enjoy one free Year of MotorTrrend+, where you’ll Stream exclusive shows, live motorsports, Mecum Auction, and access to our entire digital magazine archive. Value of $54.99 No strings, just unlimited fun. Go to MotorTrend.com/HotRod/QuarterlyOffer To register for free. What are you waiting for? Ready set GO! - The Hot Rod Crew” I’m not real happy with quarterly instead of monthly issues, but we’ll see. I went to MotorTrend.com/HotRod/QuarterlyOffer and registered for this “free year” I received a transaction number, but was never asked to create a user name or password. When I go to MotorTrend+ and use my email address as my user name (as per Motor Trend’s customer dis-service) and click forgot password they say that they have sent an email with password reset instructions. I’ve tried this 3 times and never have received any thing (yes I checked my spam) I called Hot Rod, they are no help at all. I spent the better part of a day back and forth with MT help chat, they know even less! I asked for a phone number to call and told that they don’t phone support. HOW CAN YOU CALL THIS CUSTOMER SERVICE?