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Monterey Bay Herb

www.herbco.com

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Monterey Bay Herb Complaints 10

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1:12 am EDT
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Monterey Bay Herb Mixed Experience Ordering from Monterey Bay Herb Co.: Great Products, Frustrating Website

Hey everyone, I wanted to share my experience ordering from Monterey Bay Herb Co. (herbco.com). Although the products seem great, I have to say that the website itself was a bit of a headache to navigate. When I tried to log in to make a purchase using PayPal, I was required to create an account and enter my password, which I had forgotten. While I understand the reasoning behind doing so, it's worth noting that many online stores allow you to check out with PayPal without the inconvenience of creating an account.

Ultimately, I ended up resetting my password, but unfortunately, I lost my entire cart in the process. It was a frustrating experience and left me feeling a bit discouraged. However, the products themselves seem to be high-quality and worth checking out for anyone interested in herbs and natural remedies. If you're willing to navigate the website's quirks, it might be worth giving this brand a try.

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11:50 pm EDT
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Monterey Bay Herb Frustrating Experience Shopping on Herbco.com: A Review

So, I recently placed an order on the herbco.com website and I have to say that my experience was far from smooth sailing. In fact, it was quite a frustrating ordeal that left me feeling quite annoyed.

To begin with, when I tried to sign in and navigate the website, I found that the website was quite temperamental and my cart was dropped not once, but three times! This was definitely not the kind of user experience that I was expecting from an online store.

Another issue that I experienced while shopping on the website was with some of the products that I was interested in purchasing. Specifically, I found that the ho-shu-woo herb was listed as having a cinnamon icon, which was quite odd and confusing. Additionally, there was another product that didn't give me the option to buy it or show me any information beyond the product name.

But perhaps the biggest source of my frustration was when I spent a considerable amount of time putting together my largest order only to have it disappear again and again. As you can imagine, this was a major inconvenience and it took me longer than I had anticipated to complete my order successfully.

Overall, while I did eventually manage to place my order with Monterey Bay Herb Co., I have to say that the experience left a lot to be desired. Hopefully, the company will take note of these issues and work to improve their website for future customers.

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11:35 pm EDT
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Monterey Bay Herb Mixed Experience Ordering from Monterey Bay Herb Co

To start off, I must say that my experience with Monterey Bay Herb Co. through their website, herbco.com wasn't the smoothest. Upon entering my address for delivery, I was constantly met with error messages that offered no clear explanations for the issue. It was a bit frustrating, especially since I knew that my address was correct. This happened on repeat, and I nearly gave up on placing an order altogether.

However, I decided to give it one last shot since I was really interested in their products. As someone who frequently shops online, a seamless ordering process is especially important to me. Unfortunately, the frustrating experience with the site was a letdown. While I understand that issues can occur, it's essential for online ordering processes to be user-friendly and easily navigable.

I must say that the errors with my address were quite inconvenient during the ordering process. Nevertheless, I was determined to purchase from Monterey Bay Herb Co. despite these technical difficulties. As I had never shopped at their store before, I was impressed by the variety of products they had to offer, and I was looking forward to trying their herbs.

While it wasn't a completely flawless experience, I am glad to have finally made an order with them. That being said, if these kinds of errors persist throughout the ordering process, it may be more desirable to look elsewhere for my favorite herbs. I don't want to go through a frustrating experience again, and I know that there are other similar shops available online that don't have this issue.

Despite the frustrations I experienced while trying to place my order, I do appreciate that the company didn't try to reach out to me and pester me with inquiries afterward. This allowed me to deal with the issue in my own way instead of feeling pressured.

Overall, while I found the online ordering process at Monterey Bay Herb Co. a bit clunky, the variety of products offered is impressive and makes me curious to see more.

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Is Monterey Bay Herb Legit?

Monterey Bay Herb earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Monterey Bay Herb to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Monterey Bay Herb is known for their high standards and safety. If you're thinking about dealing with Monterey Bay Herb, it's wise to check how they handle complaints.

A long registered date for herbco.com can be seen as a positive aspect for Monterey Bay Herb as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Monterey Bay Herb's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Herbco.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Herbco.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Monterey Bay Herb have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Monterey Bay Herb and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Herbco.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Monterey Bay Herb has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Herbco.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
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Monterey Bay Herb Online Checkout Woes: My Review of Monterey Bay Herb Co

My recent experience with Monterey Bay Herb Co. left me feeling frustrated with their online checkout process. Upon entering my credit card information, I accidentally entered the wrong last number. I immediately tried to correct my mistake by tapping on the edit button. However, when I went to place my order, the number still showed incorrectly on the final page.

I tried correcting it again, deleting the old number and entering the full correct number, only to find that the credit card number slot remained empty on the final page. This forced me to repeat the entire process yet again, taking up more of my time and causing me even more inconvenience.

While I appreciate the wide selection of products offered by Monterey Bay Herb Co., I would prefer if their website was more user-friendly and didn't present such difficulties during the checkout process. Overall, my experience wasn't the smoothest, although the company has potential to improve and cater to more of its customers' needs.

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Monterey Bay Herb Review: Monterey Bay Herb Co - Quality Botanicals or High Costs and Payment Frustrations?

When it comes to finding high-quality botanicals, the internet offers a wealth of options. And for many years, Monterey Bay Herb Co has been among the most popular suppliers of herbs, spices, and other natural products. However, in recent times, some customers have reported feeling disappointed with their experience shopping on the herbco.com website.

One complaint that comes up frequently is related to shipping costs. Some customers feel that shipping fees have become more expensive over time, making it less attractive to order from the site. Additionally, there are reports that non-organic herbs and spices are now priced beyond what some people are willing to pay.

Another area of dissatisfaction from some customers is with the payment options available on the website. In particular, it seems that PayPal can be difficult to use with Monterey Bay Herb Co, leading to frustration and delays.

Despite these concerns, there are still many loyal customers who have been using the site for decades and continue to rely on it for their natural product needs. And it's not difficult to understand why; Monterey Bay Herb Co has a robust selection of herbs and spices to choose from, including some rare and hard-to-find items. Their site is also easy to navigate, making it simple to find what you're looking for.

Ultimately, deciding whether to stick with Monterey Bay Herb Co or look for another supplier will come down to personal preferences and priorities. For some, the quality of the products and convenience of shopping on the site will outweigh any concerns about pricing, shipping, or payment options. For others, the issues mentioned above may be significant enough to prompt a search for alternatives.

Regardless of where you end up shopping for your herbs and spices, it's clear that Monterey Bay Herb Co has made a big impact on the market over the years, and their legacy is sure to continue for many more to come.

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Monterey Bay Herb Monterey Bay Herb Co. Review: Excellent Products But a Bumpy Ordering Experience

If you are one of those individuals who value natural remedies and healthy alternatives to traditional medicine, then you definitely should check out Monterey Bay Herb Co. Their website, herbco.com, has an extensive range of products that cater to various health concerns. But, let me tell you first-hand that ordering from them is a bit of a challenge.

Don't get me wrong; the products are excellent! But ordering them is another story. My first issue was with logging in. It ate up a chunk of my day before getting it to work. And even when I thought the problem was fixed, I still ran into problems during checkout.

The saving grace is that the site has an excellent selection of products. From herbs and spices to teas and tinctures, it's all here. But the site can be a bit buggy, as I had to re-enter my information several times due to things getting lost.

Overall, my experience with Monterey Bay Herb Co. was hit and miss. I can appreciate the excellent selection of products, but the user experience could be a lot better. But, just like what they say about their products, patience is key. So, if you're willing to stick it out, the benefits are worth it.

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Monterey Bay Herb Disappointing Experience with Monterey Bay Herb Co: Reviewing the Quality of their Herbs

As a human being, I was excited to explore the herbs offered by Monterey Bay Herb Co. (herbco.com). I have been a regular consumer of oatstraw and red clover sourced from my local co-op, and I have always been impressed by their exceptional quality. Nevertheless, since I use these herbs frequently, I thought it would be wise to order a larger quantity from Monterey Bay Spice to save some money.

However, much to my disappointment, the experience turned out ill-fated. The oatstraw I received had an old, musty taste, quite unlike the sweet, oaty flavor I was accustomed to from the co-op. Similarly, the red clover was brown and bitter, unlike the green and fresher taste that I was used to from our local store.

As a conscientious consumer, I was dissatisfied with my experience at Monterey Bay Herb Co. I felt misled by the promises of quality and value offered on their website, particularly when their products did not meet my expectations. It was frustrating to invest money in what I thought would be an ideal source of herbs, only to end up with unsatisfactory products that failed to live up to their claims.

Overall, I do not recommend ordering from Monterey Bay Herb Co. (herbco.com). My experience leads me to believe that the quality of their herbs does not match the claims made on their website, particularly when compared to other reputable sources. As someone who values high-quality products and experiences, I will not be ordering from them again in the future.

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Monterey Bay Herb Review of Monterey Bay Herb Co.: Shipping Costs & Product Sourcing Transparency

When I ordered from Monterey Bay Herb Co. on herbco.com, I was a bit disappointed because the shipping cost was not presented until after I had made the payment via Paypal. It would have been much more helpful to see the shipping cost before making the payment, especially since I had already provided the shipping zip code. I understand that there are materials and labor costs involved with shipping, but I felt that the cost of $11 to ship 2 lbs via USPS was a bit excessive.

Additionally, I was a bit unsure about the mullein product I received from the company. Although it meets the requirements to be considered "organic", as it's a product of Europe, I couldn't help but wonder who is verifying that the organic standards are truly being followed in a foreign country. Transparency is important to me when it comes to the products I choose to use, and I would like to see more information about how the mullein is sourced and certified as organic.

Overall, while I did have some concerns with the shipping process and product sourcing, I appreciate that Monterey Bay Herb Co. offers a wide variety of herbal products on their website. I also enjoyed browsing their learning center and blog, which provided helpful information on different herbs and their uses.

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Monterey Bay Herb Disappointing Customer Service Experience with Monterey Bay Herb Co

I recently had an unpleasant experience with the Monterey Bay Herb Co., and wanted to share my thoughts. After placing an order, I quickly realized that I needed to cancel it. Unfortunately, when I contacted their customer service team, I was informed that my order had already been processed and there was nothing they could do to stop it, even though according to my account page, it had not yet been processed.

While I understand that mistakes can happen, it was disappointing to feel like this company wasn't willing to go the extra mile to rectify the situation. As customers, we all want to feel like we're valued and that our concerns are being taken seriously. It's unfortunate that the Monterey Bay Herb Co. did not seem to prioritize this.

To me, poor customer service is a red flag when it comes to any company. It's important that companies not only offer quality products but also prioritize their customers' needs and concerns. Unfortunately, in this case, I do not feel that the Monterey Bay Herb Co. met that standard.

To make matters worse, I ultimately ended up canceling my order because I found a similar product elsewhere for a more reasonable shipping cost. The fact that I was willing to do this speaks volumes about the level of customer service I received.

In conclusion, I would recommend that shoppers search elsewhere before using the Monterey Bay Herb Co. While they may offer quality products, their lack of attention to customer service is a major concern that should not be overlooked.

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Monterey Bay Herb Organic Herbs and Spices: High Quality and Fair Prices at Monterey Bay Herb Co

When I discovered Monterey Bay Herb Co. (herbco.com), I was thrilled to find a source for a wide variety of organic herbs and spices. The products are high quality and the prices are fair. It was great to save an extra bit of money by ordering in bulk with a per pound discount, which I believe was applied when I ordered 5lbs. I did find that the discount wasn't made clear, so it wasn't immediately clear if it was applied or not, which was a bit frustrating.

My only other issue was with the shipping options. The lowest cost option wasn't initially selected when I was placing my order, which was a little confusing. Then when I went to checkout with PayPal and returned to the site, the shipping option was changed to a higher cost option, which seemed like a glitch. As someone who wants to support the USPS whenever possible, I prefer their shipping options as the primary choice.

Despite these minor issues, I'm happy with my experience shopping with Monterey Bay Herb Co. (herbco.com). The selection and quality of the products are excellent and I appreciate that they offer organic options. I'll definitely continue to shop with them for my herb and spice needs.

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Overview of Monterey Bay Herb complaint handling

Monterey Bay Herb reviews first appeared on Complaints Board on Mar 23, 2023. The latest review Mixed Experience Ordering from Monterey Bay Herb Co.: Great Products, Frustrating Website was posted on Apr 11, 2023. Monterey Bay Herb has an average consumer rating of 1 stars from 10 reviews. Monterey Bay Herb has resolved 0 complaints.
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