Montego Feeds’s earns a 1.0-star rating from 0 reviews and 4 complaints, showing that the majority of pet owners are dissatisfied with their pet food products.
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Soft food sachets
I purchased a box of Montego wet sachets, and the contents was putrid, runny, and had an extremely bad odour. This is not the first time this has happened. Although I didn't complain the first few times, although now, we are away from home and there are no shops in the vicinity, this leaves us in a predicament as to what to feed the poor dog, I'm very disappointed in experiencing this Again, does the food not have some kind of quality control before being packaged.
Desired outcome: I would like a response please and a refund, not to mention now having to find a place to buy food at 6 at night in a rural area.
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Montego Puppy Large
Good day. My dog has an upset tummy for the third time after I have started with a new batch of Montego Puppy Large dog food. I also notice that the pallets are a bit smaller on all three bags that it happened with. What would be the reason for this because I do not like seeing it happen to my big pup. I am feeding Montego for 10 years now and it is the first time I see this happen.
Desired outcome: Please refund
montego karoo
Good morning I have Montego karoo food that works for my 2 jack Russel, however I bought this packet in the middle of Jan and now it's fluffing, I'm very concerned to now give this to my dogs and it is the last of their food, can't understand why it would do this and can't really afford to buy an 8kg and then have to throw half away all the time then I might as well go an buy royal caning, which also doesn't last a whole month but costs more or less the same packet as the 8kg I buy from you guys but wouldn't have to throw that food away, however I really wouldn't like to change their food.
Is Montego Feeds Legit?
Montego Feeds earns a trustworthiness rating of 87%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Montego Feeds. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Montego.co.za has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Montego.co.za has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Montego.co.za appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Montego.co.za has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The montego.co.za may offer a niche product or service that is only of interest to a smaller audience.
Expensive dog food
I have used Montego for a long period now and have used the puppy, adult and even senior range of dog food. I have lately noted a change in the adult food and so has my dog. The food is drier and it does not seem to feed my dogs as much as it used to. I spoke to the shop where we buy the Montego and she mentioned that they have already had numerous complaints about the adult food and has also since written a letterpetition regarding this. Email logged on Montego website-Response-'None of our formulations have been changed in the recent past. We have however had a problem with one of our machines during night shift about a month ago. The food that was produced has a slightly lower digestibility than usual but still is a complete and balanced meal. The only negative factor is that the dog will need a little more food than usual.' (Marco) They then offered to replace one bag of dogfeed. Great service - I thought. After supplying them with the details where we purchase the food we received a call explaining that they do not replace food without the bag in question being returned. She also then said that they'll send it elsewhere as our supplier is a scatterbrain. A month later-0!
Bought a 20kg Bag Of Montey and Me beginning feb 24 like I every month do at Crazy pets somerset mall and experienced that at the bottom of the bag were alot mouldy pellets eventhough bb date are still far ,not sure what accured there, 1st time experiencing this after being a loyal Montego customer for just over a year.
We have been getting alot of dissatisfactory service from a rep called thuan who is suppouse to be assisting us in our practise ,we would really love if our reps could be changed to someone who actually has customer service skills and will assist their clients
Good day I purchased mont & me and there are big mould pieces in the bag
BEWARE MONTEGO LARGE BREED PUPPY PRODUCED 15 AUG 2019 IT IS MOLDY.
I had to take a 25kg bag of Montego large breed puppy back to the shop as it was moldy, the sales person said they new about the problem and had received an email from Montego regarding a batch from 15 August. The shop replaced the moldy bag with another bag off the shelf which I opened in the shop and it too was moldy. when I checked the date it was from the same batch and was the last bag in the shop. They sent me to another of their outlets and the food was replaced with a bag from a different batch which was fine.
I purchased Montego Karoo puppy 20kg bag food for my Rottweiler 7mth old beginning of this month. The last quarter of the bag is "miffed". Call the no on the bag to be told someone will call me and that a sample needs to be collected etc etc. This food is expensive and find this unacceptable. Had no phone call back yet and the pet shop where I bought it says I must contact Montego directly. I have pictures etc.
Chareen Swart (chareens@hyundai.co.za)
I have a bulmastiff 4 months old on Montego it all of a sudden has very bad skin allergy it HAS TO BE Montego as I tried eleminating everything else. Perhaps we can do a full analysis o the MONTEGO food per LAB at UNISA or so?
This is apparently a common issue with Montego. I have fed my dogs Montego for a number of years with no issue and even recommended it, but from September last year my dogs started reacting differently to the food, with rashes and itchy skin. Initially I thought it was an allergy to the environment...maybe something they came into contact with...tried ati-allergy meds, which helped for scratching, but the problem didn't go away. Obviously not, because I kept feeding my poor dog Montego, which was the source of the problem. My VET confirmed that many of her clients are experiencing the same issue and wouldn't recommend Montego. She was actually surprised that one of my dogs has good fur...because being on Montego it is highly unlikely. This is quite scary and I don't see why this issue isn't widely publicized. Beside the concern for our fur babies, people are also spending so much money on VET visits and giving their dogs medication, when it could be resolved, what seems to be by simply not eating Montego. I suggest they do a full analysis of their food and don't just shrug it off as 'nothing has changed'. Regardless of what they do, I for one will no longer even consider feeding my dogs Montego.
I have a White Swiss Shepperd and he had developed a really bad skin allergy, while medication it cleared up a bit but has come back with a vengence, and he has Montego classic so wondering if it is the foof
Hey all, iv got an 11 weeks old boerboel puppy that is on montego karoo pappy. As the guy I got him from was feeding the puppies the same brand before collection. But I'm having an issue with his stools. It is very soft and comes out like a lump. He is also quite boney for a boerboel pup. (Underweight). So i started feeding him bigger portions thinking he would gain the weight needed but it has been so far unsuccessful. The result has been bigger and more poop than ever but still no weight gain. I'm one second away from switching his food out and throwing the montego karoo puppy dog food in the trash. Put my Rigie that is 14 months on it and the exact same problem. Need feed back asap. Concerned.
My lab x had numerous problems with epilepsy. After a month or so on montego no more problems. He only stayed with for 16.5 years you can work out if food good or bad. So cannot agree with whoever gave you this advice. My bull terrier has just turned 12. Only eaten dry montego and the off piece of meat that falls off the table . Still at her best weight of 25kg since maturing
We have a 3 month old German Shepherd When we went to a buy dog food, they strongly advised us to stay away from Montego. Apparantly it just as bad as the cheapest no name brand you find in chain stores. Can someone tell me is this true?
Overview of Montego Feeds complaint handling
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Montego Feeds Contacts
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Montego Feeds phone numbers+27 498 910 825+27 498 910 825Click up if you have successfully reached Montego Feeds by calling +27 498 910 825 phone number 1 1 users reported that they have successfully reached Montego Feeds by calling +27 498 910 825 phone number Click down if you have unsuccessfully reached Montego Feeds by calling +27 498 910 825 phone number 0 0 users reported that they have UNsuccessfully reached Montego Feeds by calling +27 498 910 825 phone number+27 860 252 774+27 860 252 774Click up if you have successfully reached Montego Feeds by calling +27 860 252 774 phone number 1 1 users reported that they have successfully reached Montego Feeds by calling +27 860 252 774 phone number Click down if you have unsuccessfully reached Montego Feeds by calling +27 860 252 774 phone number 0 0 users reported that they have UNsuccessfully reached Montego Feeds by calling +27 860 252 774 phone number
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Montego Feeds emailsinfo@montego.co.za100%Confidence score: 100%Supportjohan@montego.co.za99%Confidence score: 99%bronwen@montego.co.za94%Confidence score: 94%competitions@montego.co.za81%Confidence score: 81%carl@montego.co.za17%Confidence score: 17%exports@montego.co.za10%Confidence score: 10%
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Montego Feeds addressP.O. Box 273, 2 Bresler Street, Graaff-Reinet, 6280, South Africa
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Montego Feeds social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Montego Feeds contacts
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