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Money Network Customer Care Service

Money Network Account Services

7000 Goodlett Farms Parkway, Suite 500
United States - 38016

Customer Support Phone Numbers

+1 888 913 0900 12 16

Money Network Complaints & Reviews

ADP Money Network / Fee for processing paycheck

unhappy suzy89 on Mar 9, 2017
I have worked for a company for 8 months, and their only option to get paid is through ADP Money Network. I have a checking account and have been able to call and get my balance and submit a direct deposit to my checking account. Until this morning, where I was told (after asking the...

Money Network / Customer service

swtbabygirl8821 on Feb 22, 2017
Anytime I call this company I get someone from overseas and if I question them they start screaming cursing and hang up on me. This has happened the past 5 times I have tried calling them. Its horrible that these types of people have my hard earned money at the tip of their fingertips. I...

Money Network / Lost card

destinyhigh on Feb 22, 2017
Hello my name is Destiny Highbaugh. I attend Hostos Community College and received a scholarship card from your company. I recently lost it. I have been trying for weeks to get in contact with you about my lost card. I have been calling and all I get is a technical difficulties and try...

Money Network / Customer service

Brookeyfugate on Feb 21, 2017
I have called money network 3 times today and spoke to 3 different people and they gave me all 3 different...I lost my card and called to ask if I could be issued a new one, that my boss keep on file..one person told me that she would cancel my old card and that I could get a new one from...

Money Network / Fraudulent charges

Joey Russell on Feb 20, 2017
From Nov 7-Dec 7, had 12 fraudulent charges. I reported them . They sent me a dispute form, filled it out & faxed it back immediately. They gave me a provisional credit of $636. After investigation, they denied my claim due to conflicting stories. Now they want the $636 back. I was told...

Money Network / Payroll card/walmart

RY1919 on Jan 31, 2017
This company is a complete JOKE. I was the victim of three fraud charges from company Paylogic USA Inc. out of New York which I have no contacts in New York and had no knowledge of this company. $254 was taken out of my account as pending charges Contacted their customer service number...

Money Network / Pending hold

Niesha25 on Jan 26, 2017
My name is Roniesha foster and I tried to order a phone from boost mobile. Well it didn't go through but it was a pending hold on my card. I called for three days straight and they said after the third day. Well today is the third day and they still telling me they can't release my money...

Money Network / Canceling my card/checks

pissedofflady2017 on Jan 14, 2017
I had a fraudulent charge on my account, which ended in me of course having to cancel my card. I have since gotten paid twice... I haven't received my replacement card. I don't have any of the checks, so basically I'm out of luck. Their 7 -10 days seems to be infinite. They suggested I ask...

Money Network / Pay Card

Lexii314 on Jan 12, 2017
I have been trying to log on to my money network account for the past 4 days and it keeps saying that I have to try again later. The money that is in my piggy bank can't be used until I switch it over to my regular spending account. Now I can't do anything as far as pay bills until I'm...

Money Network / My account

lace963 on Jan 11, 2017
My job deposited money in to my account. i know exactly how they deposited. I saw that the bank took out $2.02 from my account. I called customer service what happened to the $2.02 im missing. The lady told me before the deposit was made my bank account was at -$2.02. When i go online it...

Money Network / Fraud denial

javier sigala on Jan 7, 2017
on december 2th there was a fraud activity on my account with a withdraw from a mexico atm of 500$USD i called right away disputed it canceled the card, they investigated it twoweeks passed, they denied my claim for lack of evidence ??? what kind of evidence they need i mean common? not...

Money Network / Lack of help with stolen card

Kaycee Ann Motz on Jan 3, 2017
I reported that my card was stolen on 12/18/2016. I was told that I had to call back after the transaction went through because they were all pending. I called back on the 19th. I was told that those transactions were being desputed. On the 29th I was told you guys lost the info on the...

Money Network / Invalid username or password

on Dec 22, 2016
At the beginning of the month (December 2017) I tried to access my Piggy Bank account when I got the invalid user name or password notice. Thinking that I might have used the wrong password I reset it thinking that would solve the problem. Multiple customer service reps and temporary password...

Money Network / Don't trust this company

Cmrnbrgs on Dec 21, 2016
So I work at Walmart and with in the first week of getting my money network card I got my pay on it. I decided to go into the subway in Walmart and buy a sandwich. It coast me $4.52. After letting the transaction go through I seen they charged me twice. Once $4.52 and another $4.84. I go...

Money Network / Customer service

Karl Wagner on Dec 20, 2016
I tried your customer service line which didn't recognize my number. It's: 5307 0604 2280 2382 Your company supposedly made a charge back to my E-Trade account claiming I have insufficient funds when I do. I have funds in my account please replace any charge back and the $25 fee strafe...

Money Network / Pay Card

Milelia on Nov 12, 2016
I see my problem is not new. Money has been on hold for over a year. I explained this was setup through my employer and they should have all the necessary data. Still no help. I am closing my account to finally get my money and I have a petition at my company to stop using money network...

Money Network / Very unprofessional

Jessica Lynn on Nov 4, 2016
Date: 11-3-16 & 11-4-16 Cell# 602-361-6501 * Okay so I have been a loyal customer with Money Network now for almost about a year now and NEVER once had a issue with them until just recently. I stopped working at Walmart and started working for another company that pays more and easy for me...

Money Network / Refusal to lift hold on debit card

Devin Herd on Oct 17, 2016
For months Money Network has had this "hold" on my debit card, I was asked to send in my social security card and an I.D, I have done this and still can't access my money. This is sloppy business on their part and their "customer service" staff doesn't know what they're talking about or...

Moneynetwork.com / Hold on money

Pumpkin52 on Oct 10, 2016
Yes I am from Troy, Al and I am in a frantic right now. This company been had a hold on my card because of an address change. I am not upset about the address its just the time frame they ask for information to be sent and I did so now I wait 2 to 3 business days. Ok fax was sent Oct 5 so...

Money Network / Replacing My Card

mr.jnoel on Jul 12, 2016
Once again, I called in to have my card replaced. So far today, it's taking 8 days for a new card to reach me. Last time, it took more than three weeks. I ran out of money last time and was in a very inconvenient situation. This time, it's taking too long for no apparent reason. If I call...

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