Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Money Network Logo

Money Network Customer Care Service

Money Network Account Services

7000 Goodlett Farms Parkway, Suite 500
Cordova
Tennessee
United States - 38016

Customer Support Phone Numbers

Phone:
+1 888 913 0900 48 120
 

Money Network Complaints & Reviews

Money Network / the service and the company

Cw
Cwoodall2000 on Nov 19, 2017
In the early month of November 2017, I was asking a costumer service member about the upgrade, he told me about it and I stated I Do Not Want The Upgrade. The next week my card got put on hold because the gentleman decided to upgrade my account. I have been given mixed ways how to get the...

Money Network / money network customer care

Sa
Sarah Scottt on Nov 13, 2017
For the past month or so i've been unable to access my funds. A hold has been placed on my account because of an "upgrade".in order to upgrade an account you must verify your identity by sending a copy of your id and social security card. I had also heard that you should also send a copy...

Money Network / transaction made on my account

Up
Upset-customer 1016 on Nov 10, 2017
This is the worse service ever I don't understand how they can tell me this was taken out of my account when I know the day I️t was taken out and it's not adding up and the customer service was so bad because they tried to make me feel like I was the one wrong I don't know what I'm talking...

Money Network / bogus claim of "no fee atm's"

Mi
MindYoBidness on Nov 6, 2017
Money network provides you with a list of atm's (And I quote) "find atm's that won't charge you a fee" this statement is a flat out lie. There are no such atm that won't charge you a fee. I've used two different atm's on this list and was charged a $3.00 fee on both occasions. When I...

Money Network / closed my account

Da
darian1996 on Nov 4, 2017
i change my bank account and tried letting the institution about the change in life and they responded quick but after a couple attempts I've have had neither repose or correction to the problem with the lively hood of my family at the balance i would like to see these complaints get done...

Money Network / money network checks

At
Atreyu Christ on Oct 27, 2017
I lost my money network card for a few days and called to have my account frozen just in case anyone may have tried to make purchases with it. Later I found the card too late where I ordered a new card purchased the 2-3 business days package. Only to find out on the fourth business day...

Money Network / card shipping

Ya
Yareli. Calix on Oct 26, 2017
I called in for a dispute n they deactivated my card which I didn't not ask for but I understand its policy the guy said to me he'd ship my card and I would receive it in 3 business days that was last week on Monday today is Thursday of the second week I have received nothing I have talked...

Money Network / customer service

Pe
Pete Stone on Oct 21, 2017
On 10/18/17, I Noticed 4 fraudulent charges that were made in Michigan that are not mine. Called customer service to have my card placed on hold. I told her to send me a new card in the mail. She erroneously told me I had to pick up a new card packet from my employment, and then they could...

Money Network / the customer service hotline, and access to funds.

Ke
Kellz1313 on Oct 11, 2017
The customer service hotline is horendous. No supervisor on duty and none of the 6 employees i talked to knew how to fix my issue. When asked if tech support or account management had a phone number they said no its all through their program, but then i asked what kind of company doesnt...

Money Network / money network disputes

Dh
Dhawn Buchanan on Oct 11, 2017
On the day that the charge was pending, I called and stated the charge was fraudulent I was advised to change cards, file a dispute, contact merchant, and a provisional credit would be issued. This occurred over 20 days ago. I've done all that was required and I still have not heard...

Money Network / money network checks

Kp
KPJ73 on Oct 10, 2017
On Sept. 29, 2017 I called in with a problem with a money network check. As I was unable to redeem or cash the check I wrote I was advised that I would need to void the check and wait 3-5 business days to have the funds refunded to my account On 10/03/2017 I called to check status on my...

Money Network / money network card

Wa
watersgirl09 on Oct 3, 2017
9/22/17 I am still waiting for MY paycheck from MY card. It is crucial at this point for my family of 5 and I am the only income. I will be contacting the Better Business Bureau, the Federal reserve, my Governor and Mayor of the state of Wyoming to file complaints. I will be telling...

Money Network / customer service on the phone

Ad
Adelle Hurst on Oct 2, 2017
I lost my card so I had to put my card on hold, I was told it would be easy to remove the hold. I could not find the card but I did not want to request a new one just yet because I needed to write a check to pay my rent. Repeated calls on hold being told I would wait 1 to 2 minutes I have...

Money Network / card fraud

Mi
Mikeshia Smith on Sep 28, 2017
Was the told someone called in, and changed my PIN number. ATM and numerous store purchases were made.. loss of 3, 461.00. I have emailed and faxed appropriate information. I have filled police reports. Still no provisional credit. This company is a scam. I'm forced to take legal action...

Money Network / disputes

Cc
Ccp Maha Mulah on Sep 27, 2017
Was charge twice In the amount of 197.85 with in 6 second by the same merchant file a dispute money network representative want tell you If they receive the information they ask you to provide pertaining to your purchase fax that Info 3 times a week later still no update i need my money...

Money Network / terrible company

An
angryjoe1 on Sep 23, 2017
So they cancelled my card, claimed it was compromised. Did not mail me a letter stating the fact. Never received a new card, had to call to find out it was compromised before they sent me a new debit card. Now I'm waiting all weekend, with bills that are getting pushed back because of...

Money Network / general

Wi
Willhelm46 on Sep 22, 2017
After shutting my card/account down due to "fraudulent charges" and never even contacted me prior (though they said they did) I finally got a new card. I was told that my balance was $263, which was how much was on my card. All of a sudden, that's gone, and they're saying that when I got...

Money Network / your card services

Wa
watersfirl09 on Sep 22, 2017
I cannot believe that my account was put on hold 9/22/17 for fraudulent activity with very little resolve on this matter. I asked what fraudulent activity and your customer service rep would not tell me. I tried to get them to tell me how to get this hold off my account and all I was told...

Money Network / customer care

As
Ashley Connolly on Sep 21, 2017
they do not send out a notification to their customers when their cards have been compromised and when the customer calls for help they get the runaround from all employees I had to call two days in a row to get access to my own money that they claimed was compromised because someone who wa...

Money Network / my debit card, I been waiting on my card since sept.1st. I got bills to pay money network

Lo
Lorenzo Pettis on Sep 20, 2017
Customer service is garbage, i been waiting on my new card for a month.everyweek they mess up on my address.this week they messed up.they did a express mail and messed that up.messed up the tracking number and fedx lost my card this week because they continue to mess my address up...Money...

0
Contact Us
bdomains.com
     

Reply to

Send