Modterior
reviews and complaints

I gotta say, I'm like super duper stoked about my Eames-style Lounger chair and ottoman from Modterior. It arrived right on time, like within the delivery window they said, and it was in like perfect condition, man. The leather on this bad boy is like so soft and thick, you can tell it's gonna last a long time. And the wood finish, dude, it's flawless and has this like beautiful quality veneer. Seriously, this is the best dupe you can find at this price point, no doubt about it. I wouldn't even think twice about recommending the Lounger and Modterior to anyone. Trust me, you won't be disappointed, bro.

The coffee table I received from Modterior is absolutely beautiful, but I must say, the delivery experience was quite terrible! Let me tell you, this product is incredibly heavy, and to my surprise, it was just left at my doorstep. Now, I'm not a young spring chicken anymore, so there was no way I could manage to bring it inside all by myself. Honestly, I think UPS was not the right choice for delivering such a hefty item. They should have sent someone who could bring it right into my humble abode. I would have been more than willing to pay extra for that service. Unfortunately, due to this unfortunate incident, I have decided that I will never, ever purchase anything from Modterior again. I must admit, though, the customer service representatives I spoke with were polite, but sadly, they were not very helpful.

I gotta say, I recently snagged myself the Eames Lounge Chair and Ottoman replica from Modterior and boy, am I happy with my purchase! The whole process of ordering online was a breeze, super easy and quick. And let me tell ya, the delivery was right on time, no waiting around for ages.

Now, let's talk about this chair. It's a real beauty, I tell ya. Elegant and classy, it adds a touch of sophistication to any room. But here's the best part - comfort. Oh man, this chair is like sitting on a cloud. I can plop myself down and just relax for hours on end. And the best part? It's built to last. None of that flimsy stuff here. This bad boy is durable and sturdy, giving me some serious bang for my buck.

Listen up, folks. If you're in the market for a luxurious item that won't break the bank, this chair is the way to go. Trust me, you won't regret it. So go ahead and treat yourself to a little slice of heaven. You deserve it.

We got our Eames Lounge Chair Replica from Modterior and we're super stoked with it. I've seen the legit Eames Chair at DWR but it was way out of our budget. So after doing a bunch of digging, I decided to roll with Modterior 'cause they had the best bang for the buck. Gotta admit, we were a bit on edge at first. But when our chair showed up in just 3 days and we saw how well-made and top-notch it was, I couldn't have been more thrilled with our buy! The whole transaction was a breeze and I totally vouch for them!

I bought an office chair from Modterior and in just 3 months, a metal piece underneath the chair that provides support split right in half. Can you believe it? I was shocked! So, I reached out to the company and they agreed to send me a replacement chair. But guess what? I had to shell out an extra $50 for the shipping. Ugh, not cool at all!

Anyway, I thought the new chair would solve my problems, but guess what happened? It broke in the exact same spot as the first one! Can you believe the audacity? It's clearly a flaw in the design, and yet the company refuses to give me any sort of refund. All they keep saying is that they're filing a claim with the manufacturer, but they haven't provided any further information. It's just terrible, I tell you.

I am beyond disappointed with Modterior. This chair cost me a whopping $350, and it couldn't even hold up to basic quality standards. What a waste of money! I am extremely dissatisfied and let down by their lack of customer service and product durability. Needless to say, I will never, ever make the mistake of purchasing from them again. Trust me, folks, you're better off looking elsewhere for your office furniture needs.

I recently made a purchase on Modterior.com, spending over $1000 on a chair. However, my experience with the company was far from satisfactory. Firstly, the chair was delayed for several weeks, and I received no updates or information regarding the delay. This lack of communication was quite frustrating.

When the chair finally arrived, I was disappointed to discover that the quality was extremely poor. To make matters worse, I encountered difficulties with the assembly process. Some of the bolts were impossible to screw in, while others were stuck and couldn't be removed. This left me feeling quite frustrated and dissatisfied with my purchase.

In an attempt to resolve the issue, I decided to contact the company for a refund. However, to my dismay, I was directed to email them instead of being able to speak with someone directly. The refund department seemed to be completely unreachable by phone, which only added to my frustration. Furthermore, they insisted that the chair had to be in perfect condition and repackaged exactly as it was when I placed the order in order to be eligible for a refund. This requirement seemed unreasonable and inconvenient.

Throughout this entire process, I never had the opportunity to speak with a real person from the refund exchange department. Instead, I received only rude and curt emails from them. Their lack of empathy and disregard for me as a customer was disheartening. All I wanted was to return the chair and receive a refund, but it seemed like they couldn't care less about my concerns.

In conclusion, my experience with Modterior.com was absolutely awful. The lack of communication, poor quality of the product, and unhelpful customer service left me extremely dissatisfied. I strongly advise against doing business with this company.

I recently placed an order for the Eames Lounge Chair and Ottoman in Black/Walnut from Modterior. Let me tell you, I couldn't find anything wrong with it. The whole experience, from purchasing to delivery, was absolutely fantastic. The email notifications and updates were right on time. The information they provided in those emails was spot on, including the delivery date, time, and tracking details. The chair and ottoman were exactly as described in terms of specifications and color. I would definitely buy from Modterior again.

Now, let's talk about those negative reviews. I really don't understand what these people were expecting. The price of this chair is exceptional, and the quality is outstanding. Personally, I feel like I got more than what I bargained for. Sure, if you want to spend a couple thousand dollars on chairs, go ahead. But the chairs I received exceeded my expectations by a long shot. If I could, I would give them 6 stars.

My experience with Modterior was absolutely terrible, depending on what you're ordering, of course. They had the audacity to send me a shipping notice after a whopping 3-4 weeks, as if that would make everything better. But guess what? It's been another 3 weeks and my item still hasn't even left their warehouse. Can you believe it? They had the nerve to blame it on FedEx, claiming that they aren't picking up due to COVID. What a load of baloney! We all know that's just a big fat lie.

I had the audacity to ask them why they couldn't use another shipping service, and you know what they said? They claimed that only FedEx services their precious warehouse. Can you smell the fishiness? Because I sure can. It's like they're trying to pull the wool over our eyes or something. And let's not even get started on their so-called "Customer Service." It's a joke, really. When you call, you get stuck talking to some snippy lady who takes down your name and phone number, only to suggest that you email them instead. And guess what? No one ever bothers to call you back. It's like they don't even care about their customers.

But wait, it gets even better. When you do email them, it's like talking to a brick wall. You get absolutely nowhere. It's all just a big runaround, and it's beyond frustrating. Sure, their prices may seem tempting at first, but what good are low prices if you never actually receive the product? And here's the cherry on top of this whole mess - they have the audacity to charge you when you place the order, not when it's actually shipped and confirmed. So now I'm out a whopping $800, and I have nothing to show for it. Talk about a lesson learned the hard way.

I can't stand companies like Modterior who treat their customers like dirt. It's just not right. So take my advice and steer clear of these lowlifes. Trust me, you'll thank me later.

I recently bought a coffee table from Modterior and I must say, I'm loving it! They've got a bunch of cool furniture on their website, all super modern and stylish. I went ahead and ordered the coffee table in Dark Walnut, and although it took about 5 days to ship, I think that's pretty reasonable given the current situation. You know how it is these days, things can take a little longer to get to you.

Before placing my order, I decided to give them a call just to make sure the coffee table was in stock. Turns out, it was out of stock on a lot of other sites, but the customer service rep at Modterior was really helpful and patient. They double-checked the availability of my item and even gave me an estimated time frame for when it would be back in stock and ready to ship. I also appreciated the efficient email communication throughout the process. I received an email on the day of my purchase, as well as another one when the item was shipped, complete with tracking information.

Now, I did have a little trouble finding that email in my inbox at first. It somehow ended up in my spam folder, but hey, these things happen, right? Luckily, once it shipped, it arrived within 5 days via FedEx. And let me tell you, this coffee table is absolutely stunning. Just a word of advice though, make sure you have two people to handle the glass top because it's quite heavy. Assembling it was a breeze for my husband and me, and the best part is that I got it at a great bargain price! I highly recommend Modterior for their excellent products and service.

I recently bought the Eames "Leather" Lounge Chair and Ottoman knockoff from Modterior. Let me tell you, the picture they had on their website was so misleading, it's not even funny. I actually had to call them up just to make sure that the color was what I wanted. The guy on the phone assured me that it was a Cognac color, but boy was he wrong. When I finally got the package and opened it up, what did I find? A chair and ottoman that were as bright orange as a traffic cone! And let me tell you, it doesn't even smell or feel like real leather. It's like they painted it with some cheap orange vinyl or something. No leather grain in sight!

So, I put the chair and ottoman together and decided to give it a try. Well, let me just say, it was the most uncomfortable thing I've ever sat on. The angle of the seat was all wrong, making it impossible to get comfortable. And don't even get me started on the headrest. It sticks out so far that it practically forces your head to jut forward. Who thought that was a good idea?

Naturally, I called up the company to express my concerns. They told me I could return it, but only if I sent it back in the same packaging. Well, guess what? The box arrived all broken and beat up. So, I called a bunch of shipping companies like UPS and FedEx to get some quotes on return shipping. And let me tell you, they were asking for a ridiculous amount of money, ranging from $500 to $1200! Can you believe that? Now I'm stuck with this uncomfortable orange eyesore of a chair, and it's all because of their misleading description.

They claim it's dyed leather, but let me tell you, it looks more like it's coated with some weird, chalky paint. There's no shine to it like you would expect from real leather furniture, belts, handbags, or shoes. It's just a big disappointment.

So, do yourself a favor and save your hard-earned money and a massive headache. Stay far away from this chair. Don't make the same mistake I did.

I waited for more than 5 weeks to receive the lounge chair from Modterior and let me tell you, I am not happy with it at all! The comfort level is seriously lacking, and the construction quality is downright shoddy. Right now, I'm in the process of trying to return it, but if that doesn't work out, I'll have no choice but to go ahead and file a chargeback with my bank.

This chair ain't no good, man. So, I was sitting on it for like, only 2 months, right? And then, I noticed that one of the screws was all loosey-goosey. I thought, "No biggie, I'll just tighten it up real quick." But guess what? The back top cushion was in the way, and I couldn't get it off!

I mean, seriously, who uses velcro to hold a cushion in place? That's just plain silly. I tried pulling and tugging, but that cushion was stuck like glue. It was like trying to wrestle a greased-up pig, I tell ya.

Now, I ain't no expert in chair construction or nothin', but shouldn't it be easy to remove a cushion if you need to fix something? I don't know about you, but I like my furniture to be practical and functional. This chair, on the other hand, is just a big ol' headache.

And let me tell you, this ain't the only issue I've had with this chair. The quality is just not up to par, my friend. The fabric started fraying after a few weeks, and the stitching looks like it was done by a blindfolded monkey. It's a real shame, 'cause the chair looked pretty decent when I first got it.

I gotta say, I'm pretty disappointed with this purchase. I expected better, you know? I thought I was getting a sturdy, reliable chair, but instead, I got a flimsy piece of junk. It's a real bummer, man.

So, if you're in the market for a chair, I'd steer clear of this one. Save yourself the headache and find something better. Trust me, you'll thank me later.

Modterior (modterior.com) Review:

The fabric they used for the product I purchased was not up to par. It felt cheap and low-quality, which was disappointing. Additionally, the color of the item did not match what I had expected or wanted. It just didn't work for me.

When I decided to return the item, I was shocked to find out that I would have to cover the hefty shipping costs myself, which amounted to almost $300. On top of that, they deducted an additional $100 from the purchase price. This felt like a total rip-off! It's frustrating to think that returning the item would end up costing me almost half of what I initially paid for it.

In my opinion, it would have been a better option to donate the item or even consider taking legal action against the company. The whole experience left a sour taste in my mouth, and I would caution others to think twice before making a purchase from Modterior.

I gotta say, I had a bit of a rough experience with Modterior. I decided to return the tulip chairs I bought because they just didn't fit an adult like me. So, I reached out to their customer service and they told me to send the chairs back in their original packaging. Now, here's where things went downhill.

When I got the package, it was all damaged inside. I mean, seriously? How am I supposed to return something in its original packaging if it's all messed up? It's like they didn't even care about the condition of the chairs. And to top it off, I ended up losing all my hard-earned money, including the UPS costs. Talk about a major bummer!

At first, I thought I was in luck because my credit card company reimbursed me for the purchase. But guess what? Modterior had some discussions with them and managed to convince them to take back all the money they gave me. Can you believe that? I felt like I was being played, man.

Overall, I'm pretty disappointed with Modterior. Their customer service didn't really help me out when I needed it the most, and I ended up losing a bunch of money in the process. It's a real shame because I had high hopes for those tulip chairs. But hey, you win some, you lose some, right? Just be careful if you decide to shop with Modterior.