Mister Car Wash

My recent trip to Mister Car Wash on Wilder Road in Bay City, MI was unfortunately marred by an unpleasant incident. This was my third visit to the establishment following its transition to Mister Car Wash, and I had noticed a change in the attendants' approach to guiding customers into the track. I found that they were now urging drivers to pull their cars very close to the one ahead, which made me somewhat uncomfortable. However, things took a turn for the worse when a blue Ford 150 pick-up truck ahead of me began reversing, without any indication from backup lights, and collided with my GMC Yukon.

I immediately sounded the horn, but it was too late. The system was shut down by a none-too-courteous attendant, who directed us to continue through the wash and assess the damage afterwards. I was dismayed by the lack of sensitivity and assistance from the attendant, who did little to offer comfort or solutions to the situation. When the other driver emerged from his truck, he explained that he had followed the instructions and put his vehicle in neutral before moving forward, but had then inexplicably started reversing without warning.

This was a frustrating and stressful experience for me, made worse by unhelpful service and a less-than-pleasant fellow driver. Furthermore, the inconvenience of having to exit my Yukon to readjust my mirrors during the service did not make for a pleasant experience. Consequently, I will not be returning to Mister Car Wash, and would caution others to think twice before trusting their vehicles to this establishment.