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Midea America

Midea America review: Worst Freezer I've ever experienced model #ARC050S0ARBB

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4:38 pm EST
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My husband & I bought the Artic King 5 cubic ft chest freezer, model #ARC050SOARBB in mid 2022, about 2 &1/2 yrs ago. We bought it at our local Walmart. When we brought it home & opened the box, the seal around the freezers chest top wasn't attached, more than 50% of it was just hanging off & it was causing it not to seal & close correctly. The company sent us a new seal for us to glue & attach ourselves, they took their time but I received the replacement about a month later. Fast forward about a year after we purchased the freezer, it turned itself off while being 75% full. I turned it off then back on & it started freezing things again. Tho I didn't realize it right away & was able to salvage some things, we still lost a lot of food & some expensive meats. We hoped this was a 1 time thing, but NOPE, not at all. It happened again about 6 months later, & after we moved to another state, it did the exact same thing. So we made it a point to check on it once a day. It continued to do this off & on the entire time we've had it. And it's now 2025, the holidays & it completely stopped working & when I turned it off & back on like usual, it didn't come on at all. I had to completely empty it. Everything near the top of a 90% full freezer had to be thrown out. Atleast $75 worth of food in the garbage. I have a 20+ yr old GE 5 cubic ft. freezer that works great & has NEVER EVER failed me. I guess I shouldn't have bought the nightmare Artic King freezer just because I saw it on sale at Walmart while grocery shopping when I didn't intend to purchase a freezer that day, without reading reviews like I typically would do prior to purchasing any appliances. I thought I could trust the purchase at Walmart because if I had an issue,I could bring it back. That's not the case with the 2 yr factory warranty, & I couldn't remember if I ever sent the warranty to the company honestly because we were moving unexpectedly to care for elderly relatives & things were crazy busy at that time. That's my fault, but, I WOULD NOT HAVE PURCHASED THE ARTIC KING FREEZER, after I read the reviews, I felt stupid, because their reviews were terrible. The 2nd most reported complaints were for the exact same reason. And I have a freezer that keeps turning off by itself constantly. I turn it off and back on & now, it doesn't stay on for 24 hrs without turning off, so I'm going to contact the company & possibly a repair man to see if it's fixable. So unless you want to deal with the same problem myself and 100s to 1000s of others have to & losing food & possibly throwing it away or paying to be fixed. I suggest you buy a more reputable brand because Artic King is not a quality company. Their owned by Midea, a small appliances and air conditioning company in South China. They are not made to last & according to others reviews, you're lucky if this freezer lasts over 2-3 yrs. I do not recommend it at all. If it weren't for my old GE freezer, I would have lost several hundred dollars of food

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