Menu
Write a review
File a complaint
MiamiMD Profile

MiamiMD

www.miamimd.co

Learn how the rating is calculated

4.2

Overall customer rating from reviews and complaints

MiamiMD earns a 4.2-star rating from 62 reviews and 6 complaints, showing that the majority of customers are very satisfied with skincare products.

Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

MiamiMD Reviews Page 4 of 4

ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
MiamiMD Logo Replied
MiamiMD replied to this review.

MiamiMD Such an unethical, lying company that takes advantage of seniors

Such an unethical, lying company that takes advantage of seniors. When I first purchased the cream, I requested no automatic shipments and that I would re-order myself if I liked the product. I placed the order on 8/14, and it finally shipped on 9/27. Then I automatically received another package. I called immediately to cancel all orders and asked for a return label as I did not like the product. I was told they would send me a return label by mail. Weeks went by and nothing. I called again and was told they would email me a return label. Still nothing. I called a third time and was told they do not email or send return labels. The very rude customer support person then hung up on me. I am old and a senior citizen and feel very taken advantage of and treated so poorly. There was supposed to be a 60 day money back guarantee, but this company does not seem willing to honor that.

Since I can't get anywhere with this company, I finally called my credit card company to dispute the $180 in charges from this terrible company.

Read full review and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
S
S
Sylvia Dickens
US
Send a message
Aug 02, 2025 11:54 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I love this product 🤗 it’s my second time ordering and one tube lasted me a month,it’s not greasy and my wrinkles r so much smoother and faded,especially my lips,will definitely keep using it🤗

S
S
Sara Bryan
Manassas, US
Send a message
Jul 30, 2025 10:42 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I am using MiamiMD Total Beauty Matrix Collagen Supplement. This product really works. I'm using it to help with my skin. It is helping on my arms and though it is taking a little longer, I'm starting to see a change on my legs as well.

S
S
Sophia J
US
Send a message
Jul 30, 2025 9:45 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I highly recommend their Miami MD Advanced Crepe Fix - Anti Aging Tightening & Firming Cream product. Immediate results. Calms down the brown spots on my face hydrates at the same time and lifts. Just ordered more.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. MiamiMD Contacts

  2. MiamiMD phone numbers
    Click up if you have successfully reached MiamiMD by calling +1 (844) 829-8772 phone number 2 2 users reported that they have successfully reached MiamiMD by calling +1 (844) 829-8772 phone number Click down if you have unsuccessfully reached MiamiMD by calling +1 (844) 829-8772 phone number 0 0 users reported that they have UNsuccessfully reached MiamiMD by calling +1 (844) 829-8772 phone number
  3. MiamiMD emails
  4. MiamiMD address
    401 E Las Olas Blvd STE 130-250, Fort Lauderdale, Florida, 33301-2210, United States
  5. MiamiMD social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 27, 2026