How do customers rate MiamiMD?
MiamiMD holds a 4.5-star rating from 62 customer reviews, with customers frequently sharing very positive experiences and high satisfaction overall.
*This score reflects customer reviews only. Complaints are shown separately.
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Such an unethical, lying company that takes advantage of seniors
Such an unethical, lying company that takes advantage of seniors. When I first purchased the cream, I requested no automatic shipments and that I would re-order myself if I liked the product. I placed the order on 8/14, and it finally shipped on 9/27. Then I automatically received another package. I called immediately to cancel all orders and asked for a return label as I did not like the product. I was told they would send me a return label by mail. Weeks went by and nothing. I called again and was told they would email me a return label. Still nothing. I called a third time and was told they do not email or send return labels. The very rude customer support person then hung up on me. I am old and a senior citizen and feel very taken advantage of and treated so poorly. There was supposed to be a 60 day money back guarantee, but this company does not seem willing to honor that.
Since I can't get anywhere with this company, I finally called my credit card company to dispute the $180 in charges from this terrible company.
The complaint has been investigated and resolved to the customer's satisfaction.
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MiamiMD Contacts
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MiamiMD phone numbersClick up if you have successfully reached MiamiMD by calling +1 (844) 829-8772 phone number 2 2 users reported that they have successfully reached MiamiMD by calling +1 (844) 829-8772 phone number Click down if you have unsuccessfully reached MiamiMD by calling +1 (844) 829-8772 phone number 0 0 users reported that they have UNsuccessfully reached MiamiMD by calling +1 (844) 829-8772 phone number
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MiamiMD emailssupport@miamimd.co99%Confidence score: 99%Support
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MiamiMD address401 E Las Olas Blvd STE 130-250, Fort Lauderdale, Florida, 33301-2210, United States
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MiamiMD social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreApr 27, 2026
I love this product 🤗 it’s my second time ordering and one tube lasted me a month,it’s not greasy and my wrinkles r so much smoother and faded,especially my lips,will definitely keep using it🤗
I am using MiamiMD Total Beauty Matrix Collagen Supplement. This product really works. I'm using it to help with my skin. It is helping on my arms and though it is taking a little longer, I'm starting to see a change on my legs as well.
I highly recommend their Miami MD Advanced Crepe Fix - Anti Aging Tightening & Firming Cream product. Immediate results. Calms down the brown spots on my face hydrates at the same time and lifts. Just ordered more.