Metrofax.com — Account cancellation
I had an account on www.metrofax.com and was a subscribed member. Recently I've decided to cancel my membership so I went to their website and tried to find some information how to cancel my account. There was a terrible lack of information and I wasn't able to understand what exactly I need to do.
Then I contacted MetroFax customer service and asked for help. They said that everything was written on their website and they have nothing to add. I explained that I needed their help because I could not understand what was said on their site and they asked me to wait and I was put on hold for like forever! No one came back to me and when I called again they did not pick up! The worst customer service ever!!
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