Metrobus Nationwide Sdn. Bhd.

CHEAT MONEY
I am a student, always take bus metro bus because I have no choice only metro bus is only available at my place.
I always from Pasar Seni back Puchong is RM2.50, today which is 19/5/2016 3.15pm Bus No BJA8741 620, the lady staff costs me RM3, I was shock because I always take bus from there back to my home usually the price is RM2.50. When I ask why RM3 she scold me. It was making me feel very disappointed and angry. I'm just a student and I need to take this METRO bus to and back one. I hope Metrobus Nationwide can take action and train all the staff about customer services and manners. If without us you cannot do your business.

CHEAT MONEY
I am a student, always take bus metro bus because I have no choice only metro bus is only available at my place.
I always from Pasar Seni back Puchong is RM2.50, today which is 19/5/2016 3.15pm Bus No BJA6417 (620), the lady staff costs me RM3, I was shock because I always take bus from there back to my home usually the price is RM2.50. When I ask why RM3 she scold me. It was making me feel very disappointed and angry. I'm just a student and I need to take this METRO bus to and back one. I hope Metrobus Nationwide can take action and train all the staff about customer services and manners. If without us you cannot do your business.

I agree to this student.. Coz even i saw half photo only i still can recognize this stupid indian conductor he was so rude and worst indian i saw.
I don't like his attitude he so cruel his alway spit bad word to the passengers he so assuming that the metro bus is belongs to him no manners at all he always scold passengers he thinking his a boss "CIBAI, LAN CHAO" this is what he says all the time.
I hope this metrobus company will taken action bout this. Their route is going to Damansara Damai METROBUS 100.

I so agree with above complaint, i also face the same situation at bandar bukit puchong...I was waiting almost 1 hours, but there no bus available..it was so slow and unsatisfied service..please take an action and try to improve the service..tq

Tis metro bus is realy make us die no, very mrng I am going to work late because of tis metro bus I am going lost my job as soon, please la puchong people we all hve to do something about tis, u all ok means make a team on cuming Saturday we all meet in puchong utama bus station, we need all go nice way, please contact me [protected] kanna.

hello dear sir.
i know you're taking care of metro bus from puchong.i agree your service but where your driver is doing alot of mistakes.we are staying at puchong meranti from puchong .actually your driver/ employee must enter correct time to we're place but your employee/driver never think of anyones feelings and never take care also.and we already request from him but he never accepted it and whenever we request by the time he telling the good reasonable.we really hate it, our jobs and schools students and alot of stuff are have to do and go by correct time.because of your driver alot of us lost jobs and scolding from teachers.
we cant accepted this in we're lifes.we want a nice and good driver and good service like RapidKL Bus.you're always telling you're doing a good things like RAPIDKL bus but we didn't see yet also that.
if you're not interest to do this service for us.please kind stop your buses and allowed ra[idkl bus.and we're looking forward its also.we're not good interest and love your metro bus also.we also love rapidkl only because it is giving a full of independents and taking care of us.please.

i hope you understand sir.please kind on us sir.
thank you very much.
from pulau meranti students and employees.

Bus 8064 Line #2. Around past 12 noon. I have been distraught since Sat last week. I was crossing the street at Hillcrest/Subset Blvd., and for sure the driver saw me crossing hoping to catch the bus. Instead of stopping at the BUS STOP to let me hop in, he deliberately moved forward away from the bus stop. When I signaled in front of the bus so he could see me, he shook his head saying NO! I yelled: I will report you! Unfortunately, technically he cannot be reprimanded because I was not standing at the bus stop. But there’s more to it. I checked him out at the lay-over and approached him to desperately ask: why did you not give me a ride? He intentionally ignored me and even threatened me he’d call the police if I do not leave him alone. What? i should be the one calling the police for such arrogance and unkindness. I turned away and cried. How could a bus operator be so heartless? I wanted to know why not be considerate and serve people well. Why was he so ANGRY? I felt so disheartened, I don’t know if I can ever trust public transportation anymore. My wish is for this person to someday realize how disheartening was his behavior but also that we don’t deserve as passengers to get that kind of treatment. Life will teach him that lesson I hope! I just wanted to know WHY - why the anger?

If I have to pay my fare I should not be subjected to loud noisy announcements on my way to work if people don't know were that train is going by now they to relocate.

I am complaining about the expo line going into Santa Monica which I take every day metro has recently updated their announcements about each upcoming stop. They have it in English and Spanish the Spanish is horrible and annoying, it sounds as if they grabbed someone crossing the border and slapped them on a mic. It sounds very un professional, you wouldn't know if you were in LA or Mexico city.

Bus driver 9432, 204 line an African American lady scream at me because my tap pass wasn’t been read by machine. You should train them to be more poite to ya’ll customers since we’re technically paying them for their service.

Today I used a metro bus line up 8237 of route 152 and the guy was so rude that yelled at me for no reason, if this driver can't provide a good customer service should be fired, it was on Friday, July 13th 2018 around to 8:00 am in Vineland and Valerio, Sun Valley going to North Hollywood station.

Bus #5948 Driver Bandge #79236 on March 29, 2018 was driving like a drunk maniac. Beware of this bus driver. He's a white balding male with a beard.

On 11/24 I boarded on MetroBus line 728 at 8:43 on a corner of Olympic Blvd and Figuroea Blvd going towards Century City. After walking in, I put my tap card against machine to scan and it didn’t do anything. Bus operator told me to do it again and I did, nothing went through. Then he ripped the card from my hand and tried to do it himself, nothing. He stated your card is no good, you have no money. I have told him, I just prepaid for $10 at machine, since I used it at the morning silverline bus before taking line 728. Then he yelled to get out of the bus, because I keep doing it everyday. I stated I am not leaving the bus, he can call police to fix it. I stated 3x, I have prepaid it for $10 and do have money on a card. Also, it was a second time I have EVER seen this bus driver. He still holding my tap card said get out of the bus, then he put a bus in park mode and was ready to step out of the seat. I have repeated 4th time I have money on a card, fix your machine. He started clearing thing on it and it went through. See, I HAD MONEY ON IT. Without apologizing and admitting, he said ok. RUDE, I have exited bus on Beverwill Dr. I have been taking public transportation for few years now, but never was humiliated like this morning. For a second I thought this us operator was under substance or influence. This is UNACCEPTABLE behavior to tell somebody to get out of the bus without any wrong doing or before analyzing falsely equipment. Also, good fundamental for a future lawsuit. I would like to hear an update on this complaint.
Bus Line 9262
Operator Badge number 23503

On 11/24 I boarded on MetroBus line 720 at 8:43 on a corner of Olympic Blvd and Figuroea Blvd going towards Century City. After walking in, I put my tap card against machine to scan and it didn’t do anything. Bus operator told me to do it again and I did, nothing went through. Then he ripped the card from my hand and tried to do it himself, nothing. He stated your card is no good, you have no money. I have told him, I just prepaid for $10 at machine, since I used it at the morning silverline bus before taking line 720. Then he yelled to get out of the bus, because I keep doing it everyday. I stated I am not leaving the bus, he can call police to fix it. I stated 3x, I have prepaid it for $10 and do have money on a card. Also, it was a second time I have EVER seen this bus driver. He still holding my tap card said get out of the bus, then he put a bus in park mode and was ready to step out of the seat. I have repeated 4th time I have money on a card, fix your machine. He started clearing thing on it and it went through. See, I HAD MONEY ON IT. Without apologizing and admitting, he said ok. RUDE, I have exited bus on Beverwill Dr. I have been taking public transportation for few years now, but never was humiliated like this morning. For a second I thought this us operator was under substance or influence. This is UNACCEPTABLE behavior to tell somebody to get out of the bus without any wrong doing or before analyzing falsely equipment. Also, good fundamental for a future lawsuit. I would like to hear an update on this complaint.
Bus Line 9262
Operator Badge number 23503

Who ever is the female driver (light skin African American) for 232 am line between 7am and 745 am going to l a x on pacific and Anaheim in the city of long beach has a very bad attitude and is very rude if I am early and so is the bus and you take off I start running and make it before you actually leave the stop I tap on the door and her response was " you need to make it on time or catch thee other bus cause I don't wait for no one is unacceptable especially if your early. I encountered this same lady two days later and I noticed her bus read that it was a short line so I get on the bus ask about her being a short line just to make sure that she's stopping at my stop and once again I get an attitude for no reason I just wanted to make sure she was going to my stop. Driving a bus you have to have customer service skills you deal with to many people through out your day its not that hard to be polite patience with your Riders if you can't do that then may e driving a public bus is not for her. She's just rude for no reason

I was waiting for a bus to South Arcadia in Olive/7th in downtown LA ..was waiting for quite sometime then finally bus #78 is approaching then as I ready myself, it just passed by without stopping .I looked up the stop sign and yes bus#78 is one of them (along with other buses). I chased the bus and got it because it was red on the intersection and pleaded to open the door, but she won't so I ran as fast as I could to the next stop and when I finally got on board, she told me I didn't wave my hand at the stop..What?Why? It's your stop and someone is at the stop so you have to stop..I must be happy I got to her bus...What? This bus driver needs a psychiatrist and shouldn't have her job at all.I'm sure 5 or more people willing to take her job. (4/29/16 - 1:48pm - 78bus 5851 So Arcadia route )