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CB Virtual Worlds Meta Quest Complaints #2-21
Meta Quest

Meta Quest review: Customer service

W
Author of the review
4:15 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 25 Sept 2026 I contacted Meta Support regarding three Meta+ games that showed “You need an active subscription to play this game.” The agent, Arana, was unprofessional and dismissive. After I listed the affected titles, they suddenly disappeared from my account. He blamed “catalog rotation,” refused escalation to a manager, and ended the chat. My Meta+ subscription is active, and I have no notice of these games being removed. I request investigation and restoration of the missing titles.

Desired outcome: Clarification of a complaint escalated and their response to this awful experience. They can't get away with it.

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  1. Meta Quest Contacts

  2. Meta Quest phone numbers
    +1 (650) 313-9778
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    Manager
    +1 (240) 599-6239
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    Post Production
    +1 (650) 847-7656
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  3. Meta Quest social media
  4. Maria
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    Sep 30, 2026
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