CB Construction and Power Tools Menards Complaints #22-41

Menards review: Return Policy

James Eddy of Madison, US

Oct 02, 2023 5:24 pm UTC

I am writing abut the return policy for siding. The order number was 3047679. it was for 150 pieces of D5 Monogram Cypress siding. I just had my house sided last year so I knew I needed the D5. I also knew it wasn't Dutch lap. I ended up with Dutch lap D5. The La Crosse store said it wasn't their fault. I don't believe it's my fault either. I have spent over $40,000 at Menards in the last year and more through the previous years. I've had good workings with your company but to penalize me 25% restocking fee (@ $600). That's a lot of money to me. Please refund me the restocking fee.

Desired outcome: Refund me the restocking fee from special order number [protected]

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