Memory Lane, Inc. D / B / A — Unauthorized Billing

This review was posted by
a verified customer
Verified customer

My cc was charged $59.00 recently even though I removed the automatic renewal from my membership back in 2011. I was told by Loa ( with Memory Lane) they don't give refunds and I told her to cancel my membership!!! I disputed the charge with my bank and am filing a complaint with the Attorney General.

Memory Lane, Inc. d/b/a founded in 1995

CEO of Classmates online Michael J. Smith
333 Elliott Avenue West
Suite 500
Seattle, WA 98119
Phone: [protected]
Fax: [protected]

Memory Lane, Inc. to Pay Up to $9.5 Million to Settle Suit over Phantom Friends - Jun 24, 2012

Memory Lane, Inc. has agreed to pay up to $9.5 million to its users to settle a lawsuit that accused the social network of sending emails that made people believe their old friends from high school were reaching out to connect only to discover, after paying for a membership, that their long-lost buddies were nowhere to be found. The proposed settlement, filed in U.S. District Court in Seattle, would designate $3 in cash for every company member (dating back to Jan. 1, 2007) who upgraded to a 'gold' membership on the site after receiving an email suggesting that they pay for premium access to see who had signed their online guest books. Documents filed in the case estimate that as many as 3.16 million people in the United States would be eligible for the payout. Under terms of the proposed settlement, the company members who upgraded to premium memberships after receiving one of the 'guestbook' emails will be able to choose either a $3 cash payout or a $2 credit toward the future purchase or renewal of the company membership. Depending on how many people take the cash credit, the total payout by the company under that provision could be measurably less than the maximum $9.5 million established by the agreement.

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