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The good, the bad, and the ugly - discover what customers are saying about Classmates.com / Billing

Welcome to our customer reviews and complaints page for Classmates.com / Billing. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Classmates.com / Billing.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Classmates.com / Billing's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Classmates.com / Billing, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Classmates.com / Billing. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
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3:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been charged $15.00 for an 7/07/10 inquiry. At no time did I ever receive the service/information because I could not get the final location of person. Please credit my credit card account #[protected] in the amount of $15.00. Thank you.

Read full review of ClassMates.com and 35 comments
ComplaintsBoard
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1:06 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ClassMates.com i cannot aford the $9.95fot this also try writing 6 time with it said it would not take the address

i was looking through my computer and happened upon the add for classmates so i looked at it and they were offering $9.95 for a years so i called this other business started with 123 and they look at youy account .this i didn't know till after you sign in.which i don't think this is right..I called123 and told them i don't want this she said as long as there are no membership no don't worry.Well this place sent me a membership no. I look for a telephone no for them couldn't get it . Now they have already taken my moneyout of the account I also had 1 free week and ther still taking my money. i am on ssi and don't make enough to pay this ever month.please help me .

Read full review of ClassMates.com and 12 comments
Update by DustyRose
Nov 07, 2009 1:13 pm EST

i just want to get it done and learn another lesson with it

Update by DustyRose
Nov 07, 2009 1:11 pm EST

I feel stupid to trust someone and what may look great you you end up not trusting

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Pam Moore
Reidsville, US
Jan 01, 2011 4:38 pm EST

I agree with all of these people. I did not agree to you taking $39.00 out of my account and I would like it returned immediately. What do you people think you are doing. I cannot believe this. This is a scam if I have ever seen one. Put my money back now. Pam T. Moore

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Edwin O'Reilly
, US
Dec 22, 2010 6:52 pm EST

I was billed 39.00 but they will not answer my E mail about a refund. They have posted everything in their
infomation about subscription so they are legal with this scam edwino27@aol.com

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WhoCaresAboutYou?
Patchouge, US
Jun 28, 2010 4:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

At least Gina understands this website is not classmates.com nor do they just fix problems. Everyone else needs to stop demanding this website fixes their problem - it won't.

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Gina Maggard
Richmond, US
Jun 28, 2010 4:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I can add my complaint to the list. I opened this account over two years ago and haven't been on it in well over a year and thought that my two years would be it. BUT NOOOOOOOO...they took $59 from my credit card account and won't give it back. Jessica, the girl on the phone, told me that she took me off "automatic" but there's nothing she can do about the charge because "the system is not set up that way". What a bunch of crap! Tell all your FB friends and warn them to cancel theirs now if they have an account with them!

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Barbara Michael
St Louis, US
Apr 02, 2010 3:54 pm EDT

I WROTE IT - SO I AGREE!

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Barbara Michael
St Louis, US
Apr 02, 2010 3:53 pm EDT

I REC'D BY CREDIT CARD BILL TODAY AND I SEE THAT I AM BEING BILLED $39.00 /MONTH FOR YOUR SERVICE - I DO NOT PARTICIPATE IN CLASSMATES.COM - I WOULD APPRECIATE YOUR CREDITING MY CREDIT CARD AND TAKING ME OFF OF YOUR BILLING LIST.
SHOULD THERE BE ANY QUESTIONS, PLEASE E-MAIL.
THANK YOU,
B.MICHAEL
P.S. THIS IS AN EXPENSE I CANNOT AFFORD!

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viviane lenard
Montreal, CA
Mar 27, 2010 3:49 am EDT

I had cancelled classmates.com and am quite upset that I am billed again this month for $15.65. How can I get through to you that I have cancelled this and cannot afford it. Either you have inadequate people working there or completely ignore (hard up) your telephone calls of cancellation. If I see this on my bill again I will have to take measures. NO MORE CLASSMATES.COM on my bill again, I don't want it and I can't afford it.

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Ajzbop
, US
Mar 17, 2010 1:23 pm EDT

$39.95 was deducted out of my checking account using my check card...on 3/16/10...I did not subcribe to classmates.com nor was I even on the computer yesterday.

Aj/NY

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Cheryl Lugo
East Moline, Il., US
Mar 10, 2010 7:54 am EST

You can add me to your stack of complainers. I want this cancelled immediately! I was under the impression it was free for a while. You have taken $39.00 out of my account and I need it returned--NOW! I live on very small income and need every penny, so-please return this, and cancel this...I am going to call, also as this was not supposed to be taken until after a free period--please return it now, so I don't wind up with a bunch of check charges that I cannot afford, either. I don't want to cause a problem, so I will be watching my account for this refund! Thank you, Cheryl Lugo.

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Richard Cordova
Reedley, US
Dec 15, 2009 5:53 pm EST

the middle finger 4 classmates .com scammers

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