MegaPath Businesses And IT Professionals Reviews 2025

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J. Romaguera

Verified customer

MegaPath We signed up for VOIP services from MegaPath on 11/10, and it automatically renews every March 29

We signed up for VOIP services from MegaPath on 11/10, and it automatically renews every March 29. Unfortunately, due to the impact of Covid, we had to downsize and cut costs. On March 25, we sent Megapath/Fusion a written notice stating that we did not want to auto renew. However, they rejected our notice because it was not within their 45-30 day notice "window" before the auto renew date. Since we missed the 15-day notice window, they charged us a penalty of $4,472.25. We have talked to several customer service representatives and supervisors, and they all told us that the penalty cannot be waived.

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How responsive is MegaPath's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is MegaPath’s rated by business clients?

MegaPath’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of business clients are dissatisfied with telecommunications services.

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MegaPath reviews first appeared on Complaints Board on Jun 29, 2023. The latest review We signed up for VOIP services from MegaPath on 11/10/15, and it automatically renews every March 29 was posted on Jun 29, 2023. MegaPath has an average consumer rating of 1 stars from 1 reviews. MegaPath has resolved 0 complaints.