Medical Business Bureau – LA Medical Associates

I am writing to formally address claim of medical negligence and harmful misrepresentation against LA Medical Associates and Dr. Michael Sinclair for their failure to provide critical care, resulting in a life-threatening situation due to the exacerbation of my diagnosed and serious medical condition: antiphospholipid syndrome (APS)—a rare and potentially fatal autoimmune blood clotting disorder.

On June 3, 2025, I initiated contact with LA Medical Associates to become a new patient. On June 13, I submitted all required new patient documentation, including:
• My diagnosis from Dr. Volz, the Managing Director of UHealth, assigned by the University of Miami due to the high-risk nature of my condition.
• A detailed list of current and necessary medications, including those urgently required to prevent fatal clotting complications.
• My active insurance information.
• A full explanation of my medical needs, which were explicitly life-threatening if left untreated.

Over the following 19 days, their administrative and medical staff had full access to my complete file. Between June 13 and June 27, I received verbal communication confirming they had reviewed my materials and would be able to provide care. I was led to believe I had finally secured a provider who could help stabilize my life-threatening condition.

On July 1, 2025, I arrived at their office for my scheduled appointment. After completing the final form regarding pharmacy preference, I was suddenly and unexpectedly denied care. I was told:
• They do not accept my insurance.
• They do not prescribe or manage the medications listed and required for my condition.
• They do not treat the specific diagnoses I clearly disclosed in my new patient paperwork.

I was offered an out-of-pocket appointment—despite the fact they had known for nearly three weeks that I required urgent treatment for a rare and deadly disorder, and that I could not afford treatment outside of my insurance network. Their suggestion was medically and ethically irresponsible, considering they do not offer the required care.

This was not a simple clerical oversight. Three separate staff members, as I was told, had reviewed my submitted paperwork. Despite that, they never informed me in advance of any issues—failing to reject my application or notify me that they could not provide services. As a result, I spent nearly a month under the false impression that I would be receiving life-saving medical attention, delaying other efforts to secure care from a provider who could actually help.

Because of LA Medical Associates’ gross negligence, misrepresentation, and lack of due diligence:
• I have experienced a significant delay in urgently needed treatment.
• My mortality risk has increased—I am at immediate risk of developing more blood clots in my deep veins, superficial veins, capillaries, and organs.
• I now face an extended delay in accessing appropriate care, as very few primary care physicians in Palm Beach County are accepting new patients or my insurance plan.
• I am in severe emotional and physical distress, and the window for intervention is narrowing rapidly.

The failure of LA Medical Associates to notify me, despite having my diagnosis, insurance, and prescription needs for nearly three weeks, constitutes a dangerous level of negligence and disregard for patient safety. Given the specificity and severity of my condition—documented and overseen by Dr. Volz at UHealth—this case goes beyond poor communication. Their inaction and misrepresentation have placed me in a life-threatening situation that was entirely avoidable.

I am urgently seeking to address and to hold LA Medical Associates accountable for their negligence, misrepresentation, and the emotional and physical harm they have caused. I am confident that a thorough legal review will reveal grounds for a claim under Florida’s laws regarding medical negligence, patient abandonment, and potentially violations of consumer protection laws for misleading acceptance of patients they are unqualified or unwilling to treat.

Thank you for your time and consideration. I am available to provide all documentation, including my full communication history with the practice, diagnosis from UHealth, and medical records pertaining to my APS and my medical condition.