M.D.C. Holdings / Richmond American Homes Complaints & Reviews

M.D.C. Holdings / Richmond American Homes / poor and dangerous craftsmanship performed in kitchen

Jul 02, 2018

My husband and I bought our Richmond home in 2013, in the Banning Lewis Ranch community, in Colorado Springs, CO. To say that there were issues with the house is an understatement, but I wont digress. Some of those issues were fixed within the "warranty window, " after painstakingly...

M.D.C. Holdings / Richmond American Homes / false promises

Mar 30, 2018

Richmond American promised to build a home for us in 6 months after they received our deposit. They are still nowhere close to finishing the home. We checked with superintendent if the home would be ready by April 11, he said it would be ready a week before. So we told the apartment that...

M.D.C. Holdings / Richmond American Homes / windows disconnected from frame and leaking, multiple faulty plugs, bad inside framing

Sep 06, 2017

Our home was built as a ready to move in home. We purchased the home in 2014. The home is so cheaply built. This has been the biggest and most costly mistake of our life. The cuts of the inside molding for the doors is horrible. The cuts were to short and wood filler was used left rough...

Richmond American Homes / new home

Aug 20, 2017

First off the sales guy acted like a used car salesman for about 75% of the time we interacted with him either in person or on the phone. We should have known from the start not to move forward with contracting to build a new house with Richmond from the experience with the sales guy but...

Richmond American Homes / zoned air conditioning failure

Jul 25, 2017

We purchased our house in 2014, and I had to call Richmond out a dozen times to look at our AC unit. They didn't have line setters properly secured, the zoning control board wasn't hooked up correctly, the unit was making too much noise, the unit was shaking the walls and cabinets, etc. Fast...

American Richmond Homes / Faulty Window

Jul 19, 2012

Our double paned window has condensation in it. When I called the company they said it was out of warranty and they wouldn't stand behind it. Even so, the rep stated, it was man made and they don't warranty man made items. She said they couldn't guarantee that our house...

Richmond American Homes / Lied To me

May 06, 2011

Bought my first new home in Loretto Bay, Bella Lago, Henderson, Nevada. I have occupied my home for 3 1/2 months & the problems continue. Nightmare!! found out after buying my new home that, all my neighbors had landscaping included with the purchase. Now I find out, that on the new street...

Richmond American Homes / Don't buy


We have a Richmond American Home built from November 2006. It is 3yr 3mo old and Richmond American (RAH) couldn't care less about customer service. We have a tall kitchen cabinet that holds our oven and microwave that is pulling away from the wall. Because the cabinet is pulling away...

Richmond American Homes / Do Not Build with them


We regret building with RAH. This company supplies each house with the CHEAPEST of everything. The garage doors, all fixtures, electrical sockets are RARE, personal requests to change something because you realize how crappy their stuff is creates a HUGE problem. Everything is a NO!...then...

Richmond American Homes / Leaky ceiling and poorly installed front door

We had the problem with the upstairs hall bathroom that leaked into the dinning room. We contacted Richmond American Homes, they sent out a representative and he informed me that the overflow drain was turned the wrong way. They repaired the ceiling. However as time went on it continued to...

Richmond American Homes / They are the worst

The WORST home I had ever had built. We had problems with plumbing, wiring, landscaping, flooring, etc. We have lived in this new house for three months...and still continue to have problems...yet Richmond does not care...once they close on your house and get their money...they could care...

Richmond American Homes / Rip off!

I just want to forewarn any contractors considering working for Richmond American Homes. They play games with their billing paperwork, frequently taking months to resolve simple issues. Then suddenly you're time's up for collecting any money they owe for this, that, and the other...

Richmond American Homes / No refund of deposit!

Letter to Attorney General: As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident. 15 days ago we put $4000 down on a deposit for a home to built. due to circumstances my husband lost his job, therefore we did not qualify for a...