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I wanted Microsoft put in my computer but I didn’t get that
I wanted Microsoft to be imputed on my computer. I looked up Microsoft and McHelper came up. The person I spoke to said it would cost me about $200 I was on my computer and he took over my computer but I do not remember him asking or me giving him permission. He then told me I have a lot of viruses in my computer but he needed a card number I told him I didn’t have a card but I had a check so it was suggested that I write the check and send him a copy via email which I did because I was really scared when after an hour or more he was still in my computer. I didn’t know what to do or who to ask. I closed my checking account that I opened in 1980 because of this but it is still scary I don’t know what they did to my computer I know they didn’t put Microsoft
Desired outcome: That they admit they were wrong they had nothing to do with Microsoft and I have no idea what they did to my computer so because of this I had to close my account that I had since 1980
They won't help you to solve computer problems
I was contacted by the agent from McHelper. They told me that my computer was hacked and they offered to provide services, clearance. I agreed and paid them for the services. But after that the agent told me to switch off my computer and wait for couple of hours. So they fooled and I can’t reach them now, because they gave me fake email address and no phone...
Read full review of McHelper and 5 commentsIs McHelper legit?
McHelper earns a trustworthiness rating of 1%
Stay away! We strongly recommend avoiding McHelper.
McHelper protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website belonging to McHelper has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for McHelper. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- Mchelper.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Mchelper.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Overview of McHelper complaint handling
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McHelper contacts
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McHelper phone numbers+1 (888) 995-5185+1 (888) 995-5185Click up if you have successfully reached McHelper by calling +1 (888) 995-5185 phone number 0 0 users reported that they have successfully reached McHelper by calling +1 (888) 995-5185 phone number Click down if you have UNsuccessfully reached McHelper by calling +1 (888) 995-5185 phone number 0 0 users reported that they have UNsuccessfully reached McHelper by calling +1 (888) 995-5185 phone number
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McHelper emailsthomas@mchelper.com100%Confidence score: 100%Support
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McHelper address2223 NW 41 Street, 700-C, Gainesville, Florida, 32606, United States
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McHelper social media
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