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Mazuma Credit Union Profile

Mazuma Credit Union

www.mazuma.org

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5.0 1 Complaint
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Mazuma Credit Union Mazuma is currently attempting to charge me with full coverage auto insurance for a 2010 Kia Forte purchased earlier this year

Mazuma is currently attempting to charge me with full coverage auto insurance for a 2010 Kia Forte purchased earlier this year. I have full coverage from *** (my own insurance) on the vehicle and have, on 3 separate occasions, given them the insurance information. To this day of 09/10, they have not taken the charge off of my bill. I have called 3 separate times and they will verify that my insurance is valid, make "notes" and "adjustments" and then tell me that in 7 to 10 business days it will be removed. According to the first call, the extra insurance charge should have been removed on 08/28 however, today it is still showing the charge. I am about to make my next payment this month, and i am afraid that Mazuma Credit Union is attempting to scam me by telling me that they will remove the charge in a week or so, and leave the charge hoping that i will forget. I am also afraid that Mazuma, currently the lien holder on my vehicle, will attempt to repo my vehicle if i refuse to pay until they correct the problem. I need assistance

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Overview of Mazuma Credit Union complaint handling

Mazuma Credit Union reviews first appeared on Complaints Board on May 11, 2023. The latest review Mazuma is currently attempting to charge me with full coverage auto insurance for a 2010 Kia Forte purchased earlier this year was posted on May 11, 2023. The latest complaint Mazuma is currently attempting to charge me with full coverage auto insurance for a 2010 Kia Forte purchased earlier this year was resolved on May 11, 2023. Mazuma Credit Union has an average consumer rating of 5 stars from 1 reviews. Mazuma Credit Union has resolved 1 complaints.
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Mazuma Credit Union Category
Mazuma Credit Union is ranked 51 among 142 companies in the Banking and Credit Services category