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Mazuma is currently attempting to charge me with full coverage auto insurance for a 2010 Kia Forte purchased earlier this year
Mazuma is currently attempting to charge me with full coverage auto insurance for a 2010 Kia Forte purchased earlier this year. I have full coverage from *** (my own insurance) on the vehicle and have, on 3 separate occasions, given them the insurance information. To this day of 09/10, they have not taken the charge off of my bill. I have called 3 separate times and they will verify that my insurance is valid, make "notes" and "adjustments" and then tell me that in 7 to 10 business days it will be removed. According to the first call, the extra insurance charge should have been removed on 08/28 however, today it is still showing the charge. I am about to make my next payment this month, and i am afraid that Mazuma Credit Union is attempting to scam me by telling me that they will remove the charge in a week or so, and leave the charge hoping that i will forget. I am also afraid that Mazuma, currently the lien holder on my vehicle, will attempt to repo my vehicle if i refuse to pay until they correct the problem. I need assistance
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Mazuma Credit Union legit?
Mazuma Credit Union earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Mazuma Credit Union. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Mazuma Credit Union resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Mazuma Credit Union has registered the domain name for mazuma.org for more than one year, which may indicate stability and longevity.
Mazuma.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mazuma.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Mazuma.org you are considering visiting, which is associated with Mazuma Credit Union, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Mazuma Credit Union have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Mazuma.org regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Mazuma Credit Union.
However ComplaintsBoard has detected that:
- Mazuma.org has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mazuma.org may offer a niche product or service that is only of interest to a smaller audience.
- Mazuma Credit Union protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Mazuma Credit Union reviews 0
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About Mazuma Credit Union
The credit union’s mission is to empower its members to improve their financial lives, and it achieves this by providing a wide range of financial products and services, including checking and savings accounts, loans, credit cards, and online and mobile banking. It also offers financial education resources to help its members make informed decisions about their money.
One of the unique things about Mazuma Credit Union is its focus on community involvement. The credit union supports numerous local charities and organizations, and it encourages its employees to volunteer their time and talents to make a positive impact in the community.
In addition to its commitment to the community, Mazuma Credit Union is also known for its exceptional customer service. It has consistently received high ratings and positive reviews from its members, who praise the credit union for its friendly, helpful staff and its commitment to meeting their financial needs.
Overall, Mazuma Credit Union is a reliable and trustworthy financial institution that offers a wide range of financial products and services to its members, along with a strong commitment to community involvement and exceptional customer service.
Overview of Mazuma Credit Union complaint handling
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Mazuma Credit Union contacts
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Mazuma Credit Union phone numbers+1 (913) 574-5000+1 (913) 574-5000Click up if you have successfully reached Mazuma Credit Union by calling +1 (913) 574-5000 phone number 0 0 users reported that they have successfully reached Mazuma Credit Union by calling +1 (913) 574-5000 phone number Click down if you have unsuccessfully reached Mazuma Credit Union by calling +1 (913) 574-5000 phone number 0 0 users reported that they have UNsuccessfully reached Mazuma Credit Union by calling +1 (913) 574-5000 phone number+1 (816) 361-4194+1 (816) 361-4194Click up if you have successfully reached Mazuma Credit Union by calling +1 (816) 361-4194 phone number 0 0 users reported that they have successfully reached Mazuma Credit Union by calling +1 (816) 361-4194 phone number Click down if you have unsuccessfully reached Mazuma Credit Union by calling +1 (816) 361-4194 phone number 0 0 users reported that they have UNsuccessfully reached Mazuma Credit Union by calling +1 (816) 361-4194 phone numberCEO
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Mazuma Credit Union address7260 W 135th St, Overland Park, Kansas, 66223-1258, United States
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Mazuma Credit Union social media
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