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CB Wellness and Spa Massage Envy Complaints #2-21
Massage Envy

Massage Envy review: Membership

C
Author of the review
11:13 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more

Arundel mills, handover md location. The service is absolutely horrible, appts, and extremely poor management. I went in a month ago and cancelled my membership, 2/12/24 another $80.00 was taken out of my account because of the lack of the account manager not closing out my account. I am furious, i've left numerous messages and calls. I want to be reimbursed for $80.00 !

i have 8 on the books i can't even use and some i gave out as gift cards. Unreal the lack of customer service !

Claimed loss: $80.00 IF I CAN GET PAID FOR WHAT I HAVE ON THE BOOKS I WOULD BE GLAD.

Desired outcome: CLOSE MY MEMBERSHIP AND REIMBURSE ME $200.00

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    +1 (480) 366-4159
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    +1 (480) 366-4100
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    14350 North 87th Street, Suite 200, Scottsdale, New Hampshire, AZ85260, United States
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  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 12, 2026
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Massage Envy Category
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