Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Wellness and Spa Massage Envy Complaints #2-21
Massage Envy

Massage Envy review: Massage and gift card

K
Author of the review
8:37 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I had the worst massage ever and to top it off when I went to check out I was informed that my gift card was only worth $39.00! It clearly states on the back of the card that it was worth a 60 minute massage. I was forced to pay $86.00 for the difference of the price of $125.00! I think it’s your duty to refund my $86.00 to honor your gift card.

Thank you,

Kerry Jerger

[protected]

Claimed loss: $86.00

Desired outcome: A refund of 86.00

Confidential Information Hidden: This section contains confidential information visible to verified Massage Envy representatives only. If you are affiliated with Massage Envy, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Massage Envy reviews & complaints

Massage Envy - misleading prices 21
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Massage Envy - account freeze / no refund cancellation 32
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Massage Envy - harassment 74
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Massage Envy - Asking for credit card over phone before services 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Massage Envy - managerial corruption/sexual harassment 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Massage Envy - injury 9
Massage Envy - fraud and scam 32
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Massage Envy - no response when requesting service
Massage Envy - multiple credit card submissions/charges
Massage Envy - online booking
View all Massage Envy reviews and complaints

  1. Massage Envy Contacts

  2. Massage Envy phone numbers
    +1 (480) 366-4159
    Click up if you have successfully reached Massage Envy by calling +1 (480) 366-4159 phone number 0 0 users reported that they have successfully reached Massage Envy by calling +1 (480) 366-4159 phone number Click down if you have unsuccessfully reached Massage Envy by calling +1 (480) 366-4159 phone number 0 0 users reported that they have UNsuccessfully reached Massage Envy by calling +1 (480) 366-4159 phone number
    IT Help Desk Support
    +1 (480) 366-4100
    Click up if you have successfully reached Massage Envy by calling +1 (480) 366-4100 phone number 0 0 users reported that they have successfully reached Massage Envy by calling +1 (480) 366-4100 phone number Click down if you have unsuccessfully reached Massage Envy by calling +1 (480) 366-4100 phone number 0 0 users reported that they have UNsuccessfully reached Massage Envy by calling +1 (480) 366-4100 phone number
  3. Massage Envy emails
  4. Massage Envy address
    14350 North 87th Street, Suite 200, Scottsdale, New Hampshire, AZ85260, United States
  5. Massage Envy social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2026
  7. View all Massage Envy contacts
Massage Envy Category
Massage Envy is ranked 1 among 49 companies in the Wellness and Spa category
#01 Massage Envy Massage Envy #02 Shaklee Corporation Shaklee Corporation #03 Sunlighten Sunlighten #04 Tianjin Tianshi Group / Tiens Group Tianjin Tianshi Group / Tiens Group #05 Homegrown Cannabis Homegrown Cannabis
Massage Envy Alternatives
Wellcare by Allwell 1 review Janet + Janes Medspa + Hair Studio 1 review The Wellness Company 3 reviews We Care 10 reviews We Care For You 10 reviews