Menu
Write a review
File a complaint
Marshalls

Marshalls review: bathroom

G
Author of the review
3:00 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

On January 25. 2020 I went to Marshalls with a friend and my one year old. My child had a dirty diaper and when I went into the bathroom I was shocked that there was no changing table. The large stall was plenty big enough for one. I had to change him on the floor which was absolutely disgusting. The floor was anything but clean. I tried to find an employee and no one was to be found.

I am absolutely apolled that such a large company does not have tables to accommodate young children and that the bathroom was absolutely filthy. I am an avid Marshalls shopper and will never return to this location again

0 comments
Add a comment

More Marshalls reviews & complaints

Marshalls - Unfair employee hours 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Marshalls - Refusal to honor posted return policy without cause 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Marshalls - Customer humiliation 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Marshalls - bathing suit bottoms
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Marshalls - Hostile, downright rude behavior 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Marshalls - very unprofessional
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Marshalls reviews and complaints
  1. Marshalls Contacts

  2. Marshalls phone numbers
    Click up if you have successfully reached Marshalls by calling +1 (888) 627-7425 phone number 0 0 users reported that they have successfully reached Marshalls by calling +1 (888) 627-7425 phone number Click down if you have unsuccessfully reached Marshalls by calling +1 (888) 627-7425 phone number 0 0 users reported that they have UNsuccessfully reached Marshalls by calling +1 (888) 627-7425 phone number
    United States
    Click up if you have successfully reached Marshalls by calling +1 (800) 646-9466 phone number 0 0 users reported that they have successfully reached Marshalls by calling +1 (800) 646-9466 phone number Click down if you have unsuccessfully reached Marshalls by calling +1 (800) 646-9466 phone number 0 0 users reported that they have UNsuccessfully reached Marshalls by calling +1 (800) 646-9466 phone number
    Canada
    Click up if you have successfully reached Marshalls by calling +1 (905) 405-8000 phone number 0 0 users reported that they have successfully reached Marshalls by calling +1 (905) 405-8000 phone number Click down if you have unsuccessfully reached Marshalls by calling +1 (905) 405-8000 phone number 0 0 users reported that they have UNsuccessfully reached Marshalls by calling +1 (905) 405-8000 phone number
    Head Office, Canada
    More phone numbers
  3. Marshalls emails
  4. Marshalls address
    770 Cochituate Rd, Framingham, Massachusetts, 01701, United States
  5. Marshalls social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 14, 2026
  7. View all Marshalls contacts