We paid $800,000 for a brand-new home at 2681 Salerno Drive in Oakdale, PA. We moved in on February 27, 2026. What followed has been one of the most stressful, exhausting, and infuriating experiences of our lives.
The short version: Do not build with Maronda Homes. Not at any price.
Here is what we have lived through:
50+ Work Orders — Most Still Unresolved
We submitted over 50 documented warranty and repair claims. After months of follow-up, the vast majority remained open. Of the items that were "repaired," several were made worse by Maronda's own crew.
The Construction Quality is Shockingly Poor
A partial list of defects in a brand-new $800,000 home: a hole in a child's bedroom subfloor, master bathroom plumbing leaking onto the floor, wire closet racks that ripped away from walls under normal use, wood floors splintering within two months (covered up with black Sharpie markers by Maronda), the entire upstairs carpet needing replacement per Maronda's own flooring contractor, a front porch already chipping because cement was poured in five-degree weather without covering it, seven window screens bubbling, a crooked lamppost, improperly installed floor vents, an unpainted upstairs bathroom, cracking drywall throughout, soffit fascia bowing and falling off both the front and back of the house, a chip in the second-floor bathtub, a cracked wall above the garage door, and a fireplace installed with crooked stonework.
The Electrical System Was Wired Incorrectly
The smart switches (Deako) installed throughout the first floor do not work. Maronda's electrician visited multiple times and admitted he didn't know how to fix it. The Deako dealer came out and told us the house is simply not wired correctly. The air conditioning also did not work for six weeks after move-in because it was wired wrong. These are not minor cosmetic issues — these are fundamental safety and function failures in a new home.
They Lied About Ordered Parts
Our project manager told us in February that a replacement stove hood vent had been ordered. We asked about it six to nine times over the following months. It was never delivered. When we contacted the appliance dealer directly, there was no record of the panel ever being ordered. We were lied to.
Repair Attempts Made Things Worse
When Maronda's crew attempted to fix a bedroom door, they destroyed the door frame, left visible gaps, and ruined the custom paint work we had done in that room. The door looked better before they touched it. When asked about dents in our oven, our project manager told us that is simply "how they have to do it" — as if denting customers' appliances is an acceptable standard.
No-Shows, Unanswered Emails, Zero Accountability
Maronda confirmed a repair visit for May 8. My wife canceled her entire workday to be home. No one showed up. No call. No explanation. Emails went unanswered for weeks. Requests for documentation — proof that parts were ordered, claim numbers for carpet padding, escrow contact information — were ignored repeatedly. The online warranty portal did not function for us at all.
The Project Manager Insulted My Wife
It came to our attention that our project manager stated — to a contractor working in our home — that he would do "nothing to help that crazy blonde or their a**hole neighbor." This is the person Maronda assigned to oversee resolution of our 50+ work orders. We requested his removal.
Our Neighbors Are Just as Miserable
We spoke with many neighbors in our community. They are experiencing the same issues. Several gave up on Maronda entirely and hired their own contractors rather than continue dealing with Maronda's indifference. That is the reputation Maronda has built in their own neighborhood.
The Backyard Was Graded Differently Than Our Neighbors'
Neighbors were told they would receive 6 to 8 inches of topsoil. We were told 3 to 4. What we received is not even 3 inches. The contractor refused to properly level our backyard, stating it was because of where he lives relative to our property. That is not a reason any paying customer should ever have to accept.
We Have Filed Complaints With:
The Pennsylvania Attorney General's Bureau of Consumer Protection, the Better Business Bureau of Western Pennsylvania, and additional regulatory agencies. We have hundreds of photographs, videos, and documented communications going back to our initial interactions with the Maronda team.
We saved for years to buy a new home. We did everything right. We were patient, professional, and followed every process Maronda asked us to follow. What we received in return was shoddy construction, broken promises, ignored emails, a project manager who insulted my wife behind her back, and a company that clearly rushed our close date to meet quarterly numbers and then walked away from the consequences.
If you are considering building with Maronda Homes — don't. At any price point. In any market. The product is poor and the people responsible for fixing it don't care.
Recommendation: Live in a tent before buying with Maronda