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Market Basket – Page 3

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1.6

Overall reputation rating based on reviews and complaints

Market Basket earns a 1.6-star rating from 4 reviews and 43 complaints, indicating that most shoppers are dissatisfied with grocery shopping experience.

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Market Basket Complaints Page 3 of 3

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7:42 pm UTC
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Market Basket denied purchasing alcohol with a valid out of state id

i have recently moved to port neches texas from lake charles louisiana and have not switched over to a texas liscense and i still have a valid liscense from louisiana and i tried to buy some alcohol at port neches market basket and was denied because my liscense is out of state. Im sure that any company that sells alcohol has to accept 3 forms of id which is state id, passport, or military id so therefore should have accepted mine. so i went to walgreens across the street and bought it there. since that texas company accepted my id.

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Brandon Ceaser
Brandon Ceaser
San Antonio, US
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Jun 04, 2014 3:15 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Goodwin Avenue people outside the commnuity areas accuse me of breaking in their homes and anonymous report at 12:52 P, M

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1:24 pm UTC
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Market Basket bad meat

I dont normally buy meat at Market Basket but the last 2 times I have, the meat has had a funky smell and was gray on the inside. Both times I bought hamburg at the Woodbury Ave Market Basket in Portsmouth, NH. I guess this just goes to show that even though they have good prices, they dont have good meat. I will just continue buying my meat at Shaws or the local meat house. Avoid buying meat at the Woodbury Ave Market Basket in Portsmouth.

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C
C
Central casting
US
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Aug 23, 2026 10:39 am UTC

Market Basket is great except they continually ring up bran muffins as donuts. That leads to 7% prepared food tax plus 1% local tax. Bran muffins are exempt from tax in RI. They need to properly instruct their cashiers.
No need to send extra money to the state.
2 muffins equals an extra 16 cents tax if rung as donuts as they almost always do.

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sandra flint
Litchfield, US
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Aug 30, 2025 1:13 pm UTC
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I am so pleased with the new Market Basket egg cartons. They are so much sturdier than the old flimsy ones. Picking up the cartons are much easier than before...the top would open and the eggs sometimes fell out and broke.
Thank you for the improvement!

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JamieP1977
Dublin, US
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Jul 29, 2023 8:49 pm UTC
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This is the second time the employee forgot to put all my groceries in the cart. Today, he forgot to put in the marinate steak tips and hamburger.

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jay124578
Keene, US
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Oct 26, 2022 1:44 am UTC
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10/18/22

bought fresh swordfish, rinsed it off & cooked it. it was not edible. it was defenitely spoiled.

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Maria Duran
Boston, US
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Oct 18, 2022 6:31 am UTC

I went to make fois shopping last week i bouhgt 2 narket basket half and half and after 3 days borh was soo bad..ia no goid .

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Ghost9339
San Diego, US
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Oct 22, 2018 5:43 am UTC

Ethan goofing off on his job.

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daisylee
South Berwick, US
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May 04, 2018 8:48 pm UTC

market basket on islington street in Portsmouth nh are the worst.the managers are rude as hell and actually stalk people of race.will never spend another penny at that store.i have witness the managers pick certain people out and watch every move they make.so please be aware .I was told by a guy named rich that I come in too [censored] often.they are simply bulleys plain and simple. will spend my time and money elsewhere.

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Ricardo S Martins
Medford, US
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May 19, 2012 4:17 am UTC

I got some Natual Spring Water from Market Basket in Westford, MA
Bottled on: 01 MAY 12
EXP.: 01 MAY 14 1452
The water smells like eggs after a while when you serve in your glass of water.
I know that if you eat chicken meat and put your dishes straight in the dishwasher, all of your disher will smell like eggs, but I'm positive that the problem is the water.
Just wondering how come some Natural Spring Water can come with this problem.
Ricardo
email: ricseiler1960@yahoo.com.br

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David Sher
El Paso, US
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Feb 26, 2012 7:46 pm UTC
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I'm a regular customer at Market Basket in Nederland, Texas. I'm even a member of the Old Men's Coffee Club in the mornin's. The
assistant manager is very rude to me. I don't know what I've ever done to her. I don't think it's very professional of her. A woman in
her position shouldn't be treatin' payin' customers that way!

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leighamesbury
Portsmouth, US
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Apr 07, 2010 6:14 am UTC

market basket's newburyport, ma, store has a pretty bad meat dept too. strangely enough there are always tons of people waiting on line to get meat. don't they smell the rank odor? i made the mistake of buying deli roast beef and the man who helped me not only couldn't keep his eyes open but he coughed on the roast beef when he took it out. i was shocked and stupidly just took what he gave me. when i brought it home, it stunk up my kitchen so badly i had to throw it away.

market basket is good on price but that's because of low overhead (weird staff, questionable perishable items, and limited inventory.) This comment is for the newburyport store only. i've been to another MB in portsmouth and the staff was very helpful.

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  1. Market Basket Contacts
  2. Market Basket phone numbers
    Click up if you have successfully reached Market Basket by calling +1 (978) 851-8000 phone number 0 0 users reported that they have successfully reached Market Basket by calling +1 (978) 851-8000 phone number Click down if you have unsuccessfully reached Market Basket by calling +1 (978) 851-8000 phone number 0 0 users reported that they have UNsuccessfully reached Market Basket by calling +1 (978) 851-8000 phone number
  3. Market Basket emails
  4. Market Basket address
    875 East St., Tewksbury, Massachusetts, 01876, United States
  5. Market Basket social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 23, 2026
Market Basket Category
Market Basket is ranked 35 among 43 companies in the Grocery Stores and Market category

Market Basket working hours

Mon 8:00 am - 4:30 pm Tue 8:00 am - 4:30 pm Wed 8:00 am - 4:30 pm Thu 8:00 am - 4:30 pm Fri 8:00 am - 1:30 pm Sat Closed Sun Closed