Mango Financial
Reviews and Complaints

Hi i have psid £375 for a loan which i havent got and they eant another £175 from me which i am not willing to pay all i eant now is my money back as they ssid it s refundable i have tried phoning but no answer i have also emailed them a few times yesterday but had no reply this is really stressing me out i have asked them on numerouse occasions for my money to get refunded but they are refusing to give it me back

There has been money taking from my account on different days witch has left my account overdrawn the dates are 24thDecember use took 10p then the 30thDecember2015 use took 10p again and then on the 11thJanuary2016 use took a further £19.79 so i have contacted my bank and they said i have to contact u to get my money refunded as i didn't subscribe to anything that would take money from my account so it would be appreciated if use could resolve the matter today and put the money back into my account we have a young child and can't buy any food for her now or nappies so it would be appicatted if u could put the money back into my account today it would be very much appicatted if u could contact me regarding this matter yours faithly mr mcmenemy.

I checked my bank account this morning and £19.99 had left my bank account. I rang my bank to find out what the transaction was & they said it was Mango Money, never heard of them. My bank are dealing with it as fraud. I have sent Mango an e mail but I really need a contact phone number which they don't seem to have, what a surprise.

I have used www.mangomoney.com and their prepaid cards. They took $5 monthly for the usage of their cards. So, when I wanted to withdraw $500 and the company didn’t allow me to do it. I emailed the customer services and asked about this problem. I didn’t get any reply. But after that day, my account was closed and I couldn’t reach my funds. I sent a lot of emails to this company and still haven’t received any information.

My MANGO MONEY PREPAID DEBIT CARD was stolen on December 6, 2014 and I reported it stolen on December 9th. When I called in I spoke with Reynan and his supervisor Phillip. They both promised me a replacement card within 7 to 100 business days. To my dismay this order was never processed. I called in on December 24, 2014 to find out why I never received a card and i spoke with another supervisor who promised me an expedited card will be received before December 31, 2014. Once Again, to my dismay, I call in on December 29, 2014, and spoke to Rhanan, who informed me that the expedited card had not been sent out as they were out of temporary cards and have to wait on a response from the manufacturer. I have been terribly inconvenienced by this mishap on behalf of Mango Money. I was told by Rhanan that the only thing that they can do to give me a $5.00 credit and reimburse me a $3.00 monthly fee. ARE YOU SERIOUS!? I have been a loyal customer for over 3 years and this is how I am treated. I am calling in for help[ and I am being told something different each time now. SO WHAT ARE YOU GOING TO DO TO KEEP MY BUSINESS? AND BY THE WAY, I STILL DON'T HAVE A CARD!

I tried to borrow money and they took money out my account over drawning my account