Mango Airlines / FlyMangoservice

D Nov 17, 2017

Hi there,

My is Danielle and I work as a processing agent for Travelstart. I have seconds ago called your office in a attempt to find out of booking NB7298 is a valid and not asking for any other information so that I can report back to card. I have specified to Miriam Mogano that this might be a fraudulent booking. She has offered no further assistance and continued by saying I can help you. She was not willing to take the reference to check or even offer to sent it to the fraud department for further assistance. I have called between 16h10 and 16h18. This is bad service and they way I see it refusal of duty. I believe services coud have been offered.

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