The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Magzterno cancel subscription / cancellation of auto renewal

M May 13, 2019

Magzter is a piece of crap website.
There is no easy-to-access unsubscribe or cancellation button. Instead, they make you go through customer service, so by the time they actually cancel the subscription, you're paying for another site.

Avoid Magzter at all costs. I'm a cautious spender, but the loops they make you go through to unsubscribe are beyond scummy.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Magzter's response · May 15, 2019

    Hi Sir/Madam,

    Thank you for bringing your concern to our notice.

    We understand that you are facing difficulty in cancelling the auto-renewal of your subscription.

    In order to cancel the auto-renewal of your subscription, you can always visit the Account tab on our website or through the Magzter app which will be available in the HELP section.

    If you still face any trouble in cancelling the renewal, we request you to send an email to our helpdesk at [protected]@magzter.com and our support team will definitely assist you in cancelling the auto-renewal of your subscription.

    Regards,
    Team Magzter

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