When I purchased prepaid minutes to use on my Magic Jack app, I was assured by the Customer Service Rep that I could use those minutes anytime independent of renewing my Magic Jack device. However, today when I tried to use those minutes to make a call I was told I was unable to use them...

Purchased a replacement magicJunk Go and received it about mid May 2017. Had problems with it almost immediately. No change to configuration and checked everything over several times. Clearly the unit. Spent hours on the phone and chats and emails with MJ, and have to start back at square...

I bought a Magic Jack Go while in the States based on inputs from fellow Americans here in Thailand, where I currently live. I expected, and was told, the process would be no more than 15 minutes. It has now been 2 weeks and no assistance or reaching out to help by Customer Service. I...

On 02/16/2016 I was getting a phone call from MagicJack company said " we have a promotion going on for 5 years contract." His name was Mark Lucent that was what he told me and I noted it. He gave me a phone number to contact him if I have any question or problem. He asked me my credit...

I had received a one year renewal email and paid 37.73 on 6/23/2016. But ever since that time I am not able to receive my service properly. Whenever I contact they either refresh my device or they say I am supposed to renew with 99 dollars. I am really tired of the repeated failures of...

Hello on 10/02/2016 I purchased a MagicJackGo that include 12 months of service for a total of $53.90 US, MagicJack order number #TS69012634 This was charged to my credit card on 10/05/2016. On 10/18/2016 a second charge from MagicJack to my credit card was made for the amount of $46.35 US...

i keep getting calls from a ny number 6465881773, they say they are from microsoft and that i have a problem with my ms windows, they try to get info from me the caller id shows a ny number 6465881773 and when that number is called a recording states that the magic sack customer is not...

I received a call with a majicjack number 262-359-9969 whom told me they worked with Microsoft and had to fix the program I had purchased. Which I did purchase a program from Microsoft. I allowed this individual onto my computer and he hacked it. This individual wanted money from me $1...

I have had Magic Jack for about 5 yrs., without much success. The first two years, I used it as my main phone. It dropped calls constantly and the audio was terrible. Finally, I went back to my former phone company and kept the MJ for overseas calls. In Oct. 2015, my contract was up and I...

This phone number (716) 616-9882 registered with magic jack and doing scam with bank information and home utilities bill please report this person to police and stop this magic jack device (716) 616-9882 this device are operating from india or bangladash

Everyday I received phone calls from Magic Jack (1-954)353-3944 Ft. Lauderdale Florida. When I answer, they hang up. I called the number back that called me and it states the mail box is full and you can't leave a message. I emailed Magic Jack and a CHAT line came up to type. I explained...

I placed an order approximately 2 days ago for five years term restart my magic jack telephone number 613-800-2101 which I received confirmation for this event. I tried to use my magic jack will without success. I called magicJack for support only to find they wanted another $300 fix the...

On Wednesday Sept 29, A man from this # 215-550-5902 called me from N.Y. City and was acting and sounding like my Son, He told me he was in Jail and needed money to get out and that he had a car accident and he was crying and begging to borrow some money He had help another man claiming to...

I have had my magicjack for 3-4 years and usually do not have problems renewing my subscritptions. This year however, I have and continue to not only not recieve responses back from mj. But, they in return keep sending me vm's asking me to renew my phone number when upon renewing my...

For the past 10 years I have been getting annomynous phone calls. They do not hang up. They tie up my phone. this happens anywhere from 1 to 20 times a day for nearly 10 years. I know Magic Jack is involved in this scam. They will not help when I call. I have gone to my telephone provider...

I bought prepaid minutes and applied it to my magic jack app and was using it on my cell phone. I upgraded my cell phone and retained the same phone number but when I tried to use the magic jack app. it said that there was no available funds and that I would have to purchase prepaid...

I bought the new MagicJack USB pluggable VOIP system from Best Buy and installed it on home computer. I am a very savy IT guy. Immediately I noticed that calls were going to the MJ Voice Mail system, even though no one had been on our phone. They advertise caller ID, but its a lie. The...

I have used magic jack for 2 or more years now and this past 2 months I have had much difficulty. My services of magic jack have been suspended without even intimating me. When I called the magic Jack Customer Care Team asking why my services have been suspended they people are telling me...

I have had MagicJack for many years and accepted the poor quality of the service because it was at the beginning of a new product thriving on the market and offering a cheap service. However, they have increased the prices but not the quality of their services. I had my device with a...

I have used magic jack for 4 or more years now and this past 8 months I have had much difficulty with making calls. I tend to hear most of the time the person well but I seem to come in to them choppy hearing every other word and long delays. I use to use skype prior to magic jack and...