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MagicJack Complaints & Reviews

MagicJack — plus

I am a new customer of Magic Jack, I received my new device on September 6, 2019, but I did not activate the service...

MagicJack — terrible customer support - over 12 hours - no resolution

MagicJack stopped ringing. Customer service doesn't want to fix issue and 2nd level support does not contact a...

Telecommunications  · Sep 06, 2019

MagicJack — magicjackgo

I Purchased the Magicjack device on February 8th, 2018. On December 23, 2018, I renewed my MagicJackGo subscription for...

MagicJack — subscription

On August 2018 I bought a 5 years MJ subcription. A tech named Chris Adams help me to set it up on my ifone and gave me...

MagicJack — new magic jack or payment not received

I purchased a new majic jack over a month ago. It was defective . You said send it back and we will reimberse you. I...

Other  · Mar 11, 2019

MagicJack — magicjack - very poor call quality and customer service

MagicJack is the worst VOIP provider I have experienced. Their call quality is terrible and calls drops. I also tried it...

MagicJack — someone took over the service to our phone

someone has taken over our phone line, people have been trying to call and can't get through, when we tried to call our...

Telecommunications  · Oct 30, 2018

MagicJack — magic jack won't work

Got a magic jack. I went on line, registered my device. got my phone number ported. Said I was ail set to use it. pick...

MagicJack — magicjack

I purchased a MagicJack around October 31 2018. It came with the magicjack and a year of service. In the box and on line...

MagicJack — I want my magicjack device to be connected with my email id.

I have already mailed on an email id i.e. [protected]@magicjack.com Hey There, We have a Magic Jack number i.e...

Internet Services  · Aug 22, 2018

MagicJack — magicjack

Someone said this already but I repeat: "Magicjack has the worse customer service and warranty I have ever seen". In...

Telecommunications  · Aug 10, 2018

MagicJack — magicjack go

The hardware does not work. They keep telling me to activate the unit to get service. It does not activate. It does not...

Internet Services  · Jun 20, 2018

MagicJack — magicjack go not working

I Purchased and installed Magicjack go yesterday on my Windows 10 machine. Everything worked just fine then. When I got...

MagicJack — magicjack device & support

I bought a new MagicJack device as I was going to have to renew anyway after buying the device when I had to register it...

Consumer Electronics  · Jan 16, 2018

MagicJack — billing and payment

I bought a Magic Jack early this year. I was in South Carolina time of purchase. Bought it at Walmart. I used the phone...

MagicJack — about my number [protected] whom rings in another home when I call it

I bought a device magicjackgo. I registred it. But if a call my number its rings in another house and the people took...

MagicJack — customer services

Hello I can't get my magicjackgo registered because I can't find the form! I tried everything to chat on mj customer...

MagicJack — magicjack go

Magicjack has the worse customer service and warranty I have ever seen. I purchased a magicjackgo, and it worked for a...

MagicJack — magic plus 2014 device

At one time I had this device working, but then it became overheated terribly to the point I was concerned the adapter...

MagicJack — magicjack's limits to "unlimited"

Don't believe "Free 12 Months of Service" on the company's website... they limit the number of calls you can make to...

MagicJack — magicjack express

This company product and its service are all a total scam!!! Stay far away from them. I got fooled by them once, don't...

MagicJack — magic jack prepaid minutes refund request

When I purchased prepaid minutes to use on my Magic Jack app, I was assured by the Customer Service Rep that I could use...

MagicJack — bad customer service

Purchased a replacement magicJunk Go and received it about mid May 2017. Had problems with it almost immediately. No...

MagicJack — magicjack go

I bought a Magic Jack Go while in the States based on inputs from fellow Americans here in Thailand, where I currently...

MagicJack — fraud from "magicjack" representative.

On 02/16/2016 I was getting a phone call from MagicJack company said "we have a promotion going on for 5 year...

MagicJack — service renewal charged on 6/23/2016 but service not provided

I had received a one year renewal email and paid 37.73 on 6/23/2016. But ever since that time I am not able to receive...

MagicJack — double charge for service, not willing to help

Hello on 10/02/2016 I purchased a MagicJackGo that include 12 months of service for a total of $53.90 US, MagicJack...

MagicJack — fraud

I keep getting calls from a ny number [protected], they say they are from microsoft and that I have a problem with my m...

MagicJack — fraud

I received a call with a majicjack number [protected] whom told me they worked with Microsoft and had to fix the program...

MagicJack — internet phone

I have had Magic Jack for about 5 yrs., without much success. The first two years, I used it as my main phone. It...

MagicJack — [protected] doing scam

This phone number [protected] registered with magic jack and doing scam with bank information and home utilities bill please...

MagicJack — unethical behaviour

Everyday I received phone calls from Magic Jack [protected] Ft. Lauderdale Florida. When I answer, they hang up. I called the...

MagicJack — fraud

I placed an order approximately 2 days ago for five years term restart my magic jack telephone number [protected] which I...

MagicJack — con activity

On Wednesday Sept 29, A man from this # [protected] called me from N. Y. City and was acting and sounding like my Son, He...

MagicJack — billing

I have had my magicjack for 3-4 years and usually do not have problems renewing my subscritptions. This year however, I...

MagicJack — abuse

For the past 10 years I have been getting annomynous phone calls. They do not hang up. They tie up my phone. thi...

MagicJack — money not transferred

I bought prepaid minutes and applied it to my magic jack app and was using it on my cell phone. I upgraded my cell phone...

MagicJack — product doesn't work as advertised

I bought the new MagicJack USB pluggable VOIP system from Best Buy and installed it on home computer. I am a very savy...

MagicJack — suspension of services without any reason

I have used magic jack for 2 or more years now and this past 2 months I have had much difficulty. My services of magic...

MagicJack — bad service and poor quality

I have had MagicJack for many years and accepted the poor quality of the service because it was at the beginning of a...