Luxman Trading Concepts reviews and complaints
Won't return guaranteed investment
I invested $6000 in January 2009 in the Gamma Automated Trading Program and $2500 in my trading account. The trading account made some money at first but then declined to zero. The upfront money was guaranteed to be returned if there was no profit in the first six months. I called repeatedly for may refund and I was promised $3000 on August 1, 2009, and the second $3000 on September 1, 2009. After more phone calls and threatening faxes, I still have not received any money.
Dr. Charles F. Morton
8786 M-60
Union City, MI 49094
Phone: [protected]
Fax: [protected]
Email: [protected]@cbpu.com
Company Business Name: Luxman Traading Concepts
Country of complaint: United States
Address: 4712Admiralty Way, #185, Marina del Rey, California
Phone: 866-924-3617
The complaint has been investigated and resolved to the customer’s satisfaction.
FRAUD
WARNING! WARNING! WARNING! Do NOT give these hucksters a cent. They sell a terrible investment product that, despite their claims to the contrary, racks up big losses. It is an auto-trade stock investment program that claims to reap big wins, yet has burned hundreds of people with major losses. Then, after charging $6000 for this terrible program, they refuse to issue a refund(the program supposedly comes with a 6 month profitability guarantee where you will be refunded if the program does not turn a profit). They stall, claim it's "on the way", hem and haw, and come up with other excuses. Check out BBB- they have an F rating, with dozens of people being ignored in their requests for refunds. James Kennedy, the manager, is a flat-out liar, telling people they'll get their refunds "soon" and then stiffing them. STAY AWAY FROM THESE SCAM CROOKS!
Company Business Name: Luxman Trading Concepts
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.
Unfortunately, I've found myself in the similar position of many of the same folks trying to recoup their non-performance refund. I was sold the Gamma emini trading system by Rich Andrews in Dec '08 which started trading in Jan '09. I've been waiting for a refund since Sep '09. I've had multiple conversations w/ James Kennedy from their Accounting Dep't in which he ensures me that everyone will get their refund but that it will take a little more time due the volume of people looking for refunds. Essentially most messages are not returned. Foremost Trading, the broker contracted by Luxman to trade the Gamma System, says that they are aware of the refund issues but have been led to believe that everyone has received their refunds albeit late. Foremost, who I've had multiple dealings with, appears to be reputable and claims that they have regular dealings w/ representatives from Luxman, which hopefully lends some creedence to Luxman still operating w/ the intent of honoring refunds.
No refund
I purchased Luxman Trading Concepts Automated Nevis trading program in August 2008. There was a guarantee that if there was no profit after 6 months, then there would be a refund of the $6, 000 cost of the program.
Every time I can actually talk to them, they agree that they owe the money, but they need more time to pay it.
Now the only phone number that I have for them, [protected] has a full message box.
Has anyone taken any legal action against them?
I would pay a lawyer, if I could get some of my money back.
Dennis F. in Texas
Company Business Name: Luxman Trading Concepts
Country of complaint: United States
Address: Texas
Phone: 972-839-4319
Does anyone know whats happening with Luxman? as there doesn't seem to be anything going on.
Dek
I want my $5, 000 back.On nov 14th, 2008 I was contacted by phone from a man named Alan Souza, who works for Luxman Trading Concepts Inc.He began to tell me of the incredible new product called "S & P e-mini trading system".
He went on to explain how the the system makes money in the commodities market whether the market goes up or down.It was all about timing the market and that is what this program does.He diricted me to a web page that showed their record of profits for their customers.Impressive.Alan told me that it costs $6, 000 to join and then I would need another $2, 500 to fund the program.
I informed him that I did not have that kind of money.Alan went on to explain that I could do it on a credit card.I told him that I had several credit cards, but none of them had that amount available on them.So I spread the amount of $4, 000 over several cards.The remaining $2, 000 would be paid latter in the month.A week latter Alan called and told me that if I could come up with
$1, 000 he would waive the other $1, 000 for a total cost of $5, 000.What a deal! So I did it with borrowed money.I told him it would be a while before I could come up with the other $2, 500 to fund the account to start trading.He said no problem and assured me of their 6 month refund policy if not satisfied.In Feb.2009, I lost my Job.I called Jay Hebert of Pacific One Group (the broker for the trading acount [protected])to inform him that I still
did not have the money to fund my account.He said he understood and said I was missing out on some great profits.So I tried real hard to come up with the $2, 500.By May, I was still unemployed with a dependent child of 5 and tried to get my refund of $5, 000 from Luxman Trading Concepts([protected]).I have called and left messages for James Kennedy(the boss)every day for two weeks
with no response.On July 7th, when I threatened them will legal action, Mr. Kennedy finally returned my call.He informed that I would receive my refund by July 21st.It is now Aug.5th
and I have still received no money back.Please Help!
Sincerely, David Crane
I too was defrauded by Luxman...No refund, after repeated letters and complaints to all applicable agencies. How do they stay in business. I would also be willing to pay legal expenses, if it would dlo any good. Bruce
Dear Victims of Luxman Trading Concepts,
I have still not received my full refund and I have been trying for 12 months.I have been in contact with the California State Attorney Generals Office.We all need to group together and file individual complaints with their offices' online form.(takes 10 minutes).Just Google California State Attorney General Complaint.The officer that I talked to said they have only had a few complaints against Luxman Trading Concepts, but if they start to get a few more they will have to look in to it.SO GET THOSE COMPLAINTS FILED! I have, and I got half my money back so far.Even if we don't get our money back, let's put these S.O.B.'s where they belong.JAIL!Sincerely, David Crane
I have heard that they have already changed their name to Cooper Trading. Not sure if accurate but certainly possible.
James Kennedy lies with every breath.
These guys are ridiculous. For starters, the program recently lost a lot of people a lot of money. Then, they refuse to pay the refund. I managed to get my money back, but it took A LOT of calling, arm twisting, and patience. Sounds like I'm luckier than most. Try to issue a chargeback on your credit card- many companies can extract the money from that this way. The promise that they'll send the check is a lie, they're just stalling for time. I suggest you act quick- these joker scam artists will not be around for long- they should be bankrupt and out of business soon.
I suspect they are in a tailspin- too many people asking for their money back at once. I will be surprised if they exist in 6 months. Stay away.
Another victim on another site tells that they are now Cooper Trading. They were Black Box before they became Luxman. Ripoff artists extraordinare!
no refund for fraud concept
purported guaranteed trading concept went from $2500 to $211 in 6 months. Obviously not intelligence at work. Cost $6000 and performance guaranteed. PFG in Chicago obviously complicit.
Country of complaint: United States
There could be a government connection here I believe. It all began, in my case, with a response to a government tourism website for California.
The complaint has been investigated and resolved to the customer’s satisfaction.
Well I hate to say it but there is not one legitament auto trading system out there. I should know because I've tried a few and everyone says they are not like the others. THEY HONOR ALL REFUNDS! Luxman was the biggest of these that went on and on about how they always pay the refunds back. Also they went on and on about how they are listed with this or that regulatory agency and they had to be on the up and up. I looked these people up and did not see any complaints here on the net back in February 09'. Some of you people say you got into their scam back in mid 08' but are just now putting something on the net about it.
bogus guarantee
June 2008 we were sold an investment system by Luxman Trading Concepts. Their Nevis system traded S & P mini contracts. I know now that I was lied to by the high pressure salesman and that the results web page is bogus, not based on real trades. Still, the contract we entered into had a guaranteed subscription fee refund if the system did not perform positively. The system bombed and Luxman stopped trading it in Jan. 2009. We had stopped before that but still lost some investment money. We understand the risks of trading. But I did not expect to have to fight Luxman to get them to honor our contract. I want my subscription fee back. That's all. I could kick myself for being so gullible! I hope that reporting my experience here keeps someone else from making the same mistake. However, and this is most important... just because they are Luxman today doesn't mean that they can't/won't do the same shady business under another name. Always do your due diligence and never succumb to high pressure sales, "one-day-only", "only two openings left", "only a very limited number of subscriptions available", whatever. Hang up and pat yourself on the back for not falling prey to a scam!
Company Business Name: Luxman Trading Conepts
Country of complaint: United States
Address: 4712 Admiralty Way, Marina del Rey, California
Phone: 866-924-3617
Website: luxmantradingconcepts.com
Seems that Luxman is now Cooper Trading. They were Black Box before they became Luxman. Apparently scamming people is nothing new to them. I'm not getting my money back but I sure hope I can keep them out of someone else's pocket.
The complaint has been investigated and resolved to the customer’s satisfaction.
Jay...What rang their bell?...Joe
I did get my money back- it took time and aggravation, but at least I walked away without getting totally ripped off. I did lose money on the crappy trading results of the Alpha system, but that's a live-and-learn experience.
Won't pay refund
Watch out for these guys - the product costs $6000 and comes with a guarantee if they don't make profit in 6 or 7 months. Then they don't provide the refund and keep stalling on the re-payment.
My scheme ran out in April and I'm still waiting.
Company Business Name: Luxman Trading Concepts
Country of complaint: United States
Address: Marina del Rey, California
Website: luxmantradingconcepts.com
Just to give a further update for all you guys following this e-mail trail.
California Dept of Consumer Affairs followed up but said they would no longer pursue - did not give reasons.
American Express (I used their card to purchase) showed the most promise - they told me to dispute the charge with them to instigate an investigation. I was just informed about 10 days ago that after further investigation, they were closing the case but at least they sent me information on why they were closing it.
Andy Lux replied to them and said I was a liar. That I had buyers remorse and hadn't filed the refund request in the correct way and at the correct time.
In my agreement, it stated what the agreement terms were for refund but not how to make the claim. Andy Lux sent a copy of an agreement back to Am Ex showing that we are supposed provide the request in writing via facsimile, overnight delivery, certified mail(return receipt rquested) within 30 days of the conclusion of the 6 or 7 moths.
Of course, I was told by James Kennedy at Luxman to send the request by e-mail. I have copies of the e-mail and his reply that the 6 month period refund would be processed. However, I suggest that all of you just at the end of your trial periods make sure you file your complaints via certified mail with receipt requested.
I am following up with Am Ex to see if they can do more but they suggested Legal action or working with Luxman.
Like many of you, it was not until this point that Luxman disputed refund repayment - until this time, it had been stalling and delaying.
The other thing they did was to put an initialed agreement from me as if it had been sent directly from my e-mail rather than generated directly from their web site. Again, the agreement they show does not match the hard copy provided to me at the time.
Note - it is now 7 1/2 months since the end of the 6 month trading period
I was just on another site and found out the Luxman are also trading as Cooper Trading now.
Don't fall for the same deal twice. I'm gonna do everything I can to trace these guys as they move forward and make sure they don't pull the wool on other unsuspecting clients in the future.
Hi Guys,
I've still not got my refund - BBB wrote twice w/o success and have given up. I have been steared to California Department of Consumer Affairs and am awaiting a reply. I will keep you posted
John
The complaint has been investigated and resolved to the customer’s satisfaction.
Dr. H.C. “Blue” Hill, Executive VP/Senior Partner, of M. R. Cox, Inc., is a graduate of Kirby High School, Woodville, Texas; Southeastern Louisiana University with a B.S. in Agribusiness: Louisiana State University with a M.S. in Soil Chemistry, a M.S. in Phytopathology and a PhD in Entomology. He also holds numerous other advanced degrees in various fields. Blue’s work ethic and tenacity to see things through are a result of his parents’ influence and being reared in rural Southeast Texas. He served his country during the Vietnam War and returned home to attend college on the GI Bill. He finished his degreed programs through academic scholarships in record time while maintaining a 3.7 GPA.
He has traveled, worked, and lived all over the world as a Project coordinator, Manager and Consultant to individual mega-farmers, commercial farmers and foreign governments on agribusiness enterprises. He has served as an expert witness in agriculturally related deaths. He has written many published articles on a wide range of subjects. He and his wife, Dr. Patricia Hill, have also traveled extensively, conducting seminars on Family and Life Skills. Blue’s Sales Training Seminars and his Motivational and Life Skills Workshops have always been well attended.
Blue has recently completed 20+ years of managing single and multiple franchised automobile dealerships. Overseeing and directing the day-to-day operations of multi-million dollar inventories and customer driven service facilities has given Blue a tremendous insight into what it takes to build a successful business. He has been the consummate professional, attending several hundred hours of business, sales, management, creative thinking and writing, business and employment law, and negotiating seminars presented by the top experts in the field, at his own expense.
Blue’s exposure to the oil and gas industry dates back to January 10, 1901 on a knoll outside Beaumont, Texas. His Grandfather, Ezra Estes Bellar, a Cajun, was a young roughneck, working with Anthony Lucas drilling the well that would create Gulf Oil, Amoco, and Exxon. That knoll was called Spindletop. Blue’s Grandfather and uncles went on to become involved in every aspect of the emerging oil and gas industry of Southeast Texas an Southwest Louisiana. All male members of the immediate and extended family worked in these oil and gas fields. The down turns and the wildcat nature of the business took its toll. The “bust” of the 1980’s ended the family’s endeavor. Their last well stopped pumping in the mid 1990’s.
Blue and Patricia moved from Atlanta, Georgia to a 200+ acre farm in South Central Kentucky in 2004. They met Marty Lile that year and the oil and gas flame was reignited. Blue became heavily involved in working with investors on drilling projects in the Appalachian Basin. He also pursued and increased his personal investments in lease plays in Texas.
By early 2006, through his own personal success, it became apparent that the oil and gas lease plays in Texas, Louisiana and Oklahoma offered his clients better opportunities for profit. He and Marty Lile joined forces and launched M.R. Cox, Inc. with a common goal of offering investors more lucrative investment options, maximum tax advantages and an open door policy. Thus the Mission Statement: “M.R. Cox, Inc. offering investors the advantages of a Direct Participation investment with the transparency of a public held company.”
Blue is an avid gardener and family man who spends his leisure time with his wife on their farm with their menagerie of rescued animals. They do have an extensive collection of photos which they will readily share of their two daughters, tow son-in-laws and five grandchildren that they visit often.
I am a private investigator looking into a possible connection between Andy Lux of Luxman Trading Concepts and CTI, Cooper trading, etc. Anyone having verifiable information dealing with this possible connection is asked to contact emily@coltledger.com.
they are ###
I have some excellent leads on these guys...email me at markhylland@yahoo.com We are about to NAIL THEM.
I have called the [protected] number and a man answered. I asked if this was Andy Lux and he asked who was calling. I said, "One of your disgruntled investors, " and he said I had the wrong number. Then he hung up! I think it was Andy Lux but he would not admit it. Perhaps someone else could call and offer him a free pizza or some other enticement to reveal his name! Do you think the police might help get our money back?
I have stumbled across the owner, and CEO's, information for anyone intersted who has also been scammed by this company. It is as follows:
Andy Lux
6719 Julie Lan
West Hills, CA 91307
[protected]
THEY ARE TOUGH AND ALMOST LEGAL PROOF, DONT GIVE UP OR THE WIN.
Am trying to get my credit card to get my money back. I never received the program or software, nor did they site a brokerage firm in their contract. The contract I signed said the contract was it and oral agreements meant anything. Mark Bishop pointed out there were no compaints posted on the contract site. He noted this on his website but did not mention BBB site, Ripoff site, complaint board site, or elitetrader site.
Obviously the oral comment that they have 7/24 coverage means nothing. They did not respond to my calls to speak with Mark Bishop, even when they called me to question why I was requesting my credit card company to take back the license money because they did not give me software or program..theyonly fedexed the internet contract.
Please note other posters indicate the employees have work names and other names that are non work names that they go by.
Each person must do their due diligence before getting in the CTI auatofuturestrading web. Not after they give $ to them.
Luxman trading, or their new name, CTI, is definitely a white collar scam artist scheme that will take your money and run, in short order. Although the Better Business Bureau is aware, as well as the Attorney General of CA, you can forget your monies and return policy, which is all hogwash!
Put you money in CD's, which right now is paying very low return on investments, but at least you won't be swindled by these scam artists.
Is Luxman Trading now CTI?
Luxman Trading concepts is a total scam! I can't believe I lost a quarter of my savings to those guys!