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Amount debited but order not processed
Today at 8pm...done payment ...amount debited from bank...but order completed...
failure to deliver product on time, unhappy due to bad services
Dear Team,
I regret to Inform that am very unhappy with the LULU WEB STORE ONLIN E SERVICES.
I have done an online purchase and payment was done on the same time. And lulu has assured that product will be delivered on Saturday (01-06-2019)
After many follow up today they are informing that they cannot delivery by today and they are saying some stories for failure. And they can deliver after 4 working days.
Means this whole week will be the holiday due to HOLY Ramadan.
And please arrange to cancel and refund my amount within 24 hours. As they are saying 14 working days to get refund.
REFERANCE NO:[protected]
Hinu P KOSHY
[protected]
tv online booked
I have ordered a tv through lulu webstore in india and used my international credit card for payment after the confirmation from lulu webstore customer service team email. They have advised me that I can collect the product from lulu hyper market in kochi on saturday evening before 5pm. Not it's already monday finished and still they holding my order saying they haven't received the payment and have issue with it. According to my bank, the fund was transferred to lulu mall thrikkakara pos authorisation. It's been almost three days and I haven't received the product and such a terrible people sitting there in the customer services keep repeating the automated answers.
Very disappointed customer and will never go back or suggest this place.
Is Lulu WebStore legit?
Lulu WebStore earns 91% level of Trustworthiness
Perfect Trust Endorsement: Lulu WebStore achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Lulu WebStore. The company provides a physical address, 3 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for luluwebstore.in can be seen as a positive aspect for Lulu WebStore as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Lulu WebStore's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the luluwebstore.in. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Luluwebstore.in has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The luluwebstore.in may offer a niche product or service that is only of interest to a smaller audience.
- Lulu WebStore protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
mail for refund/ for not delivered product
for the order no 2902592.
I was delivered Lulu Thanjavur ponni rice -5kg (boiled rice) and i needed Raw rice.So I talked to customer service and asked for next day delivery and it was agreed.Next day the delivery boy says there is no raw rice and it will be refunded.I need mail regarding the cancellation of my product and refund.
If i call the customercare the lady has no idea.Shes been trying to find out about it from past two hours and i still there is no call back for the issue.
The money has been taken the product not delivered, need mail for the refund amount and reason for cancellation.
Overview of Lulu WebStore complaint handling
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Lulu WebStore contacts
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Lulu WebStore phone numbers+91 484 272 7773+91 484 272 7773Click up if you have successfully reached Lulu WebStore by calling +91 484 272 7773 phone number 0 0 users reported that they have successfully reached Lulu WebStore by calling +91 484 272 7773 phone number Click up if you have UNsuccessfully reached Lulu WebStore by calling +91 484 272 7773 phone number 0 0 users reported that they have UNsuccessfully reached Lulu WebStore by calling +91 484 272 7773 phone number+91 484 272 7774+91 484 272 7774Click up if you have successfully reached Lulu WebStore by calling +91 484 272 7774 phone number 0 0 users reported that they have successfully reached Lulu WebStore by calling +91 484 272 7774 phone number Click up if you have UNsuccessfully reached Lulu WebStore by calling +91 484 272 7774 phone number 0 0 users reported that they have UNsuccessfully reached Lulu WebStore by calling +91 484 272 7774 phone number+91 759 381 2258+91 759 381 2258Click up if you have successfully reached Lulu WebStore by calling +91 759 381 2258 phone number 0 0 users reported that they have successfully reached Lulu WebStore by calling +91 759 381 2258 phone number Click up if you have UNsuccessfully reached Lulu WebStore by calling +91 759 381 2258 phone number 0 0 users reported that they have UNsuccessfully reached Lulu WebStore by calling +91 759 381 2258 phone numberWhatsApp
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Lulu WebStore emailsluluwebstore@in.lulumea.com100%Confidence score: 100%Support
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Lulu WebStore address34/1000 NH 47 Edappally, Kochi, 682024, India
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Lulu WebStore social media
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