LTD Commodities review: Zero stars if I could rate them as that bad 1

Ordered an item and paid for it. Within 10 minutes I realized nothing would arrive on time. Opened customer chat box and called customer service at the same time. Waited in the chat queue and phone for almost an hour. Both answered simultaneously. Both refused to cancel my order, saying the items would have to be returned. I confirmed with them that nothing had shipped yet and asked if they could please just stop it from being processed to avoid the return fees. "No." So now I have to wait to get my order that I don't want and pay for it to be returned. I told them I felt it was an incredible waste of money and time that could be prevented if they would just cancel my order. "No." Lesson learned. Never, and I mean never, order from those idiots/crooks.