LTD Commodities reviews and complaints 2
View all 80 complaintsLTD Commodities - unauthorized charges
Purchased $107.83 worth of merchandise and LTD charged my account with $215.66 (twice the amount) and would not reverse the charge made in error. So instead of only paying $107.83 for merchandise, I paid double. I was hung up on, told they could not help me and now they have $107.83 of my money.
The complaint has been investigated and resolved to the customer’s satisfaction.
LTD Commodities - scam charges!
In May of 2007 I placed an order with ABC DISTRIBUTING and payed the full amount. After about a month after items were shipped out to me I had yet received anything so I decided to contact the company only to find out that they were sent to wrong address. At this time I was told that I had to fill out some paperwork and send it back in and then my refund of about $90 would be returned to me. Now, according to the company my refund check was mailed out the second week of November 2007, 6 months after my initial order was placed.
By the second week of December I still had received nothing so I contacted the company only to find out that once again an apt. number had been left out and the check had been returned so on December 19th a second check was sent out with the RIGHT address. January 2008 still no check. I called them again and they can't seem to understand why I didn't receive the check but what I find hilarious is that their catalog comes on time every time with no problem.
Now its mid February and I am so frustrated.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Susan,
I can not apologize enough for the negative experience you had with our call center and that you were not treated with the respect you deserve; I would really like to look into this further. Please email me your account information to helpline@ltdcommodities.com so that I may assist you in getting your payment situation rectified. Once I receive your information, I will further research this issue and contact you so that we may refund the overpayment.
I look forward to hearing from you.
Melissa Martinez
LTD Commodities
Customer Care Specialist