LoopNet’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of real estate professionals are dissatisfied with property listings and search experience.
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LoopNet Review: Buyer Beware - Misleading Pricing and Policies Avoid at All Costs
Honestly, feeling a little ripped off by LoopNet. I was just trying to add one listing for $200, and somehow I ended up on the quarterly plan for $190 a month. Like, seriously?! Of course, when I found out they were charging me for a second quarter, I tried to cancel. But apparently, according to the fine print, you can only cancel at the end of a quarter once it's started. Ugh.
So, I tried to call and get a refund, but that was a bust too. No effort to help make things right or anything. Now I'm stuck paying $190 a month for 6 months - when all I wanted was to add that one listing for a month. It's been rented out for five months already, so the whole thing was a waste of time and money.
Avoid LoopNet like the plague, folks. Save your money and sanity.
Beware of LoopNet's Sales Tactics: They Care More About Your Money Than Your Business
So, I had some experience with LoopNet and I gotta say their sales people are super nice and make you feel real comfy. But, lemme tell ya, don't be fooled by their charm. They couldn't care less about you or your business. When it's time to cancel your contract, they put up a real fuss and try to lock you in for another whole year. It happened to me, brother, so this ain't no made-up tale.
I called 'em up way before my year was even up, four whole months beforehand, and asked about canceling. Not once did they mention anything about needing to send emails, texts, faxes, phone calls. But when I tried to cancel, they suddenly pull this "oh, but you needed to do all these extra steps" BS on me. Real slimy if you ask me.
Overall, if you're thinking about signing on with LoopNet, just be aware that they might try to trap you in a contract longer than you wanted. Don't let their sweet talkin' fool you, yo.
LoopNet Review: Beware of Hidden Fees and Inactive Listings
So, guys, let me tell you about my experience with LoopNet. To be honest, I'm not really a professional in the real estate field, so perhaps that's why I had a bit of trouble using this site.
I gotta say, I was pretty surprised when I found out that I had to constantly keep updating my listing every 75 days, or else it becomes "inactive". And what does "inactive" even mean? Basically, it means that no one will see your listing when they search for properties. But get this, just because it's inactive doesn't mean they stop charging you!
To be real with y'all, I had no idea about this, and that's probably why I had no activity or inquiries for over 15 months. On top of that, they kept auto-renewing my "listing" without even listing it! Like, what kind of shady business is that?
Look, unless you're a real estate pro who can keep on top of regularly updating your account, I would suggest avoiding LoopNet. Trust me, guys, it's not worth the headache.
Is LoopNet Legit?
LoopNet earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Loopnet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Loopnet.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Loopnet.com you are considering visiting, which is associated with LoopNet, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
LoopNet website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While LoopNet has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- LoopNet protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to LoopNet. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Beware of LoopNet Scams: My Personal Experience with their Deceitful Services
Hey, let me start by sharing my personal experience with LoopNet. I once called them up to cancel some listing services that I was using, and the representative on the other end informed me that it was all taken care of. I breathed a sigh of relief, thinking that I won't have to pay any more charges.
But dang it! Three months down the lane, I still noticed that they were withdrawing money from my account. And that too, illegally! I was furious and decided to reach out to my account representative to complain. The representative listened to my complaint and apologized for the 'error' (more like scam if you ask me!). But then again I received a call back from one of the managers, who told me that there would be no refund. Imagine the audacity!
Apparently, they had heard the recording of our conversation, and according to them, I hadn't mentioned anything about cancelling the services. All lies! I had a colleague sitting next to me at the time when I made the call, and she remembers our entire conversation.
Honestly, I couldn't believe that such a big and well-known company like LoopNet would stoop so low just to make some extra bucks. I feel like they're nothing but a bunch of scammers, preying on innocent people like us.
In the end, I decided to close my account with LoopNet, and I advise you to do the same. Don't fall prey to their lies, and don't let them fool you into giving them your hard-earned money.
LoopNet Review: Poor Customer Service and Billing Issues
Oh man, let me tell you, my experience with LoopNet was pretty rough. I had to cancel my membership and I spoke to a manager about it. They told me it would be taken care of and I'd get an email confirmation and all that jazz. But NOPE, turns out they never actually cancelled it and I got billed again. I was so pissed off, I called them back up and they told me that the original manager I spoke to couldn't even cancel my membership in the first place! What a load of crap.
Apparently, I could still cancel but I'd still be getting charged for the next 6 months. Ugh, what a pain. And to top it off, the new manager I talked to couldn't have cared less about how unhappy I was with their service. She didn't care if I stayed or left, just wanted to get me off the phone as quickly as possible. Needless to say, I definitely won't be using LoopNet again. Stay away, folks.
LoopNet Review: Beware of Their Auto-Renewal Scam!
Oh, boy! Let me tell you about my experience with LoopNet. I was trying to lease a small space and thought I hit the jackpot when I stumbled upon their website. But let me just say, buyer beware!
I had listed my space for lease on their website but ended up having to cancel it on Oct 8th. And what do you know? I get billed another $118 today (Nov 2) even though the listing is no longer active. I was livid! So, I called them up to complain, and all the person on the other end could say was "it auto renews quarterly."
What kind of scam is this? Apparently, if you miss the first day of the next quarter, which was Sept 1st, you're automatically committed to the next three months. Even if you cancel on Sept 2nd! It's absolutely ridiculous!
I can't believe they expect people to pay for a service that they're not even using anymore. It's an absolute joke. So, my advice to you, dear reader, is don't do it! Go elsewhere!
LoopNet may seem like a promising option, but you're better off searching elsewhere for a more honest and fair deal. Save yourself the trouble and avoid LoopNet at all costs!
LoopNet Review: Detailed Property Specs, Pushy Reps, and How I Updated My Listing Straight Up
I gotta tell you guys about using LoopNet for checking out properties. Okay, so I was looking at this spot and got all the deets I needed about it. The listing was so thorough - had specs on the property and the best ways to make use of the buildings. Plus, I even got some info about what was going down there currently.
Eventually, these reps from LoopNet started ringing me up, pressing me to make some updates. They couldn't get the memo that the listing was already top notch and precise. Got me feeling like why even bother to ask for updates when nothing has changed. Then, when I stopped taking their calls (who has the time for that?), they go and block my listing! The audacity, right?
Anyway, I didn't need those LoopNet dudes to keep things fresh. Just updated the listing straight up on their site. No need to deal with any of their haughty reps.
This was for 602 Crain Hwy S. Glen Burnie, MD, by the way.
Disappointing Experience with LoopNet: Zero Stars - Don't Waste Your Time
Yo, so I've been using LoopNet for over a year now, and let me tell you, I ain't seen no real results. I mean, I got a few so-called recommendations from the salespeople, but they didn't help me none. They just talked a good game. And don't get me started on the product - it totally let me down. I was hoping for way more leads than I got, but in the end I didn't get any. And to make matters worse, when I tried to cancel my subscription, I wasn't given no instructions on how to do it. With my busy life, I just didn't follow up, and they kept on charging me. It wasn't until months later that the rep finally had the courtesy to tell me what to do. Seems like all they care about is the payment, not the customer. I give 'em a big fat zero star rating. Don't waste your time with this company, folks.
Beware of LoopNet: Unethical Business Practices & Endless Harassment for Payment
Listen up, folks! If you're thinking about giving LoopNet a shot, be careful because they're not playing by the rules. I shelled out some dough for their services in 2020, but when it came time to renew in 2021, I told them I was done. Despite my clear statement, LoopNet kept pestering me for more money – like, what the heck, dudes?
Eventually, I had to bring in the big guns and call up the Attorney General's Office of Florida to get these chumps off my back. Let me tell you, it was a big ol' headache that I didn't need. So trust me when I say, save yourself some stress and steer clear of LoopNet.
There are other companies out there that do the same thing, but without the underhanded tactics. And the best part? They'll let you advertise on a month-to-month basis, which means you can switch things up if you're not getting the results you're looking for. So why tie yourself down to an annual contract just to get harassed once it's up? Stick with a company that treats their customers right – and make sure LoopNet knows they're not the only game in town.
LoopNet's Shady Business Practices and Frustrating Cancellation Policy: A Review
So, I recently had a pretty frustrating experience with LoopNet. I was just minding my own business, checking out some properties on their website, when I got an email saying my account had been cancelled. What the heck, right?! I immediately tried to contact them to find out what the issue was and why they'd cancelled my account without warning.
But, let me tell you, trying to get anyone on the phone at LoopNet is like pulling teeth. I called them multiple times over the course of 45 days and all they ever said was "we'll look into it and call you back". Did they ever call me back? NOPE. Not once. Eventually I had to escalate the issue to a manager, who also never bothered to call me back.
In the end, they wouldn't undo the cancellation and now they want me to pay 4x the original price to restart my account. Ugh, what a bunch of scammers. Even one of their former employees who used to deal with me admitted that LoopNet has some shady business practices.
Apparently, everything went downhill after they were bought out by Costar. They lost a lot of great tools and features that made them really useful, plus their reps aren't as helpful as they used to be. And now they're just jerking people around with this ridiculous cancellation policy. I'm so over it. It's not worth the frustration.
So, if you're thinking about using LoopNet, I would suggest you steer clear and find a more reliable platform to search for properties. Trust me, you'll save yourself a lot of headaches in the long run.
Overview of LoopNet complaint handling
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LoopNet Contacts
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LoopNet phone numbers+358 8 333996604+358 8 333996604Click up if you have successfully reached LoopNet by calling +358 8 333996604 phone number 0 0 users reported that they have successfully reached LoopNet by calling +358 8 333996604 phone number Click down if you have unsuccessfully reached LoopNet by calling +358 8 333996604 phone number 0 0 users reported that they have UNsuccessfully reached LoopNet by calling +358 8 333996604 phone number
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LoopNet emailshelp@loopnet.com99%Confidence score: 99%Supportresume@loopnet.com99%Confidence score: 99%Hrmmann@loopnet.com99%Confidence score: 99%content@loopnet.com96%Confidence score: 96%sales@loopnet.com96%Confidence score: 96%Sales
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LoopNet social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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