Menu
Write a review
File a complaint
Trojan Storage Profile

Trojan Storage

www.trojanstorage.com

Learn how the rating is calculated

1.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Trojan Storage Complaints 1

ComplaintsBoard
D
6:26 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Trojan Storage I've been a customer for 4-5 day and they had an overlock on my unit

I went to put stuff in my unit and had an overlock on my unit this was at 815 pm so there was no one to talk to about it my stuff has to sit in the rain over night I've haven't been a customer a week and not sure why they would do that I haven't brought anyone there haven't been there too late I haven't broken any rules there and if there is some issue I issue I thing calling or texting would be a option before you get kicked out of the unit and sense I had no access to the unit do I get charged for that day to my main concern was it was pouring out all day and now everybody I had on my truck is now wet from the rain and thats why I got a storage unit so it didn't get wet there was no email stating there was any issue so im confused

Claimed loss: Not sure I have to go thru the boxes and see what got wet

Desired outcome: A better process besides locking you out of your unit cause if there paid up there should be no reason to be locked out

Read full review of Trojan Storage
Update by David Mudgett
Oct 31, 2024 10:56 pm EDT

I've been a customer for 5-6 days now and the last was very nice and talkative great people skills the place was very clean and tidie 2 thumbs up on the move in and paper work part.we chatted about I was moving facilities from north west to trojen she knew exact date I was to be out and in the move in process she made sure I had a round lock to put on my unit I let her know I have one on the other unit when I'm done moving In I'll put that lock on the unit.
3 or 4 days go by and the hasn't been a issue with the lock I put on there until the night I'm suppose to be out of my other unit and I work 6 10 hour days out in Clackamas and I'm not able to get here during business hours she doesn't know my work hours they was never discussed so on the 30th I get a lockout lock on my unit and am unable to get in my unit there was no call text or email from them letting me know I was breaking the rule at all about the lock that is required to be on there so im locked out now i haven't brought nobody with me havent stayed there longer then 20 minutes have stayed late nothing so i was confused why i was lockee out so its been raining alot here in portland and now i cant put my belongings into my unit cause over lock and my stuff has now been outside. Getting destroyed cause of the weather I chatted with her today and I even asked if I can get her to take the lock off there has been no response at all in fact she left work early and shut down the office early today but I wouldn't of been able to make it anyways cause I don't get off till 530 anyways so I would of never got there in time and I'm now there to change locks at630 at night and there is no one to take there lock off and my stuff now has to be outside again getting destroyed for another night this is the worst experience I've ever had with any storage facility there has to be a better process then. This i have another 10 hour day tomorrow and I won't be able to get the lock changed and my stuff will be out side for a 3rd night I'm going to have to take a day off work to have to get anything done with this place it's obscured I'm in disbelieve that people would do this to others and why wasn't it an issue on day one I thought there is suppose to be a lock check every day by every shift so why was this not an issue on day 1 but 5 days later it's a huge problem I played the its not my fault game with uer today and blamed it on the rules its in the rules you signed that you had to have a round lock on there which i did i signed but diesnt change the dact that simeine wasnt checking locks everyday cause they should have caught it on the 26th not the 30th if i knew they did a l9ck check every four days i wouldnt of went witg trojen storage

Hide full review

Is Trojan Storage Legit?

Trojan Storage earns a trustworthiness rating of 78%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests Trojan Storage is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with Trojan Storage, take the time to review customer feedback and the approach to resolving complaints.

Trojan Storage has claimed the domain name for trojanstorage.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Trojanstorage.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Trojanstorage.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Trojan Storage protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Trojan Storage has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to Trojan Storage. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of Trojan Storage complaint handling

Trojan Storage reviews first appeared on Complaints Board on Oct 31, 2024. The latest review I've been a customer for 4-5 day and they had an overlock on my unit was posted on Oct 31, 2024. Trojan Storage has an average consumer rating of 1 stars from 1 reviews. Trojan Storage has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Trojan Storage Contacts

  2. Trojan Storage emails
  3. Trojan Storage social media
  4. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
Trojan Storage Category
Trojan Storage is ranked 7 among 7 companies in the Commercial Properties category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.