LongHorn Steakhouse review: steak

I was at the location in Conyers, Georgia in April and it was My Mom, Daughter and Myself. We ordered three steaks well done and they came out red on the inside of all 3. Once the waitress came back to our table our sides were cold and we told her about the steaks and my daughter wasn't feeling so we couldn't stay any longer for them to recook it, because it took her a minute to come back to the table. I submitted an complaint and the Manager called me from that location and said they will send me a refund in Gift Cards and I never received them after trying and trying to contact her and let her know. Every time I call they would say she's not in or I would be left on hold for a long time. We're very dissatisfied with the location and it's actually the closest one to my home. I just left a message for someone to contact me from the Corporate Office and I'm hoping to hear back from someone soon.

Thank you
Dolly Mills
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