Menu
Listia Customer Service Phone, Email, Contacts

Listia
reviews and complaints

www.listia.com
www.listia.com

Learn how the rating is calculated

1.5 54 Reviews

How responsive is Listia's customer service?

3 Resolved
46 Unresolved
Very poor 🤒
We don't know much about how Listia handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Listia and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
Verified
The authenticity of the customer service contact information for Listia has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Listia members reviews and complaints 54

Filter reviews by rating
5
4 reviews
4
1 review
3
0 review
2
0 review
1
0 review
Sort by:

Newest Listia reviews and complaints

ComplaintsBoard
E
12:00 am EDT

Listia Discover the Joy of Listia: A Unique Marketplace Experience

Are you ready to embark on a journey where giving and getting go hand in hand? Listia, a vibrant online marketplace, offers a refreshing twist to traditional auctions. As you explore the platform, you'll encounter a diverse community of users sharing their treasures and finding new gems, all without the need for real money. The thrill of bidding with credits adds an element of excitement, making each interaction unique and rewarding. While challenges like shipping costs and occasional discrepancies exist, the overall experience is a tapestry of opportunities waiting to be unraveled. Join Listia today and immerse yourself in a world where free exchanges create connections and joy!

Read full review of Listia
Hide full review
ComplaintsBoard
Y
2:25 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Listia Makes my day!

I grow a garden, collect seeds, and when I found Listia I thought I had hit pay dirt. I have had such sweet little notes and prompt service. Being a newbie I goofed once and buyer so understanding--I more than made up for the error in my shipment. Maybe gardeners are just a wonderful down to earth group to hang with. I don't know, but I have enjoyed so immensely. Only been at it a few weeks, but constantly got things going out and coming in. Christmas every day!

Read full review of Listia
Hide full review
ComplaintsBoard
U
12:51 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Listia Tried & True Listian!

I'm a huge fan of Listia, I'm not living in LA LA land, I know some people/auctions are scams! Read everything, ask questions and if you don't feel comfortable don't bid(simple)! I've been on Listia for about 6 months, I have a 100% track record, and plan to keep it! I only list NEW or slightly used items, and only bid on the same, I have had a couple of issues with buyers, but at the end of the day it's not worth it to argue with them, Listia is fun for me and I intended to keep it that way. :)

Read full review of Listia
Hide full review

Is Listia legit?

Our verdict: Complaints Board's thorough examination reveals Listia as a legitimate entity with notable strengths. Despite a 6% resolution rate on customer complaints, which invites a closer look, Listia stands out for its commitment to quality and security. Clients considering Listia should delve into its customer service record to gauge compatibility with their expectations.

Listia earns 91% level of Trustworthiness

Perfect Trust Endorsement: Listia achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Listia. The company provides a physical address, phone number, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Listia has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Listia has registered the domain name for listia.com for more than one year, which may indicate stability and longevity.

Listia.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Listia.com you are considering visiting, which is associated with Listia, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Listia website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Listia.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Listia has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 6% of 49 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Listia protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Listia has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
  • We found that the website Listia is based in a high-risk country and appears to be selling well-known brands at unusually low prices. This could be a sign of potential fraud or counterfeit products.
  • We conducted a search on social media and found several negative reviews related to Listia. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  1. Pros
    1. Free marketplace for trading goods.
    2. Diverse range of item categories.
    3. Earn credits through participation.
    4. User-friendly mobile app available.
    5. Community-driven, eco-conscious ethos.
  1. Cons
    1. Limited product guarantees
    2. Inconsistent item quality
    3. Points system complexity
    4. Limited customer support
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Listia I love love love Listia!

I had to comment. People are complaining about the other people on the site, which, in my opinion, shouldn't reflect on Listia. People are weird, rude and sometimes down right nasty. I love this site. I have gotten soooo much yarn on this site that I have been making afghans for my whole family and I have not paid one penny. I have listed so many products with occasional mishaps, but that's based on the people on the site. I will be on the Listia selling and bidding for as long as they will have me!

Read full review of Listia
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Listia Best Site Ever

I have been a member since Aug 2012 and could not be happier. I read these bad reviews and wonder if there is something these folks just don't grasp. Yes, you can buy credits and support the site or earn them for free by taking surveys, completing goals or just watch a video. When you sell, I strongly advise to mail with tracking and save your own butt. Yes I had a buyer state her tracked item was not received. Sad sad sad. So yes there are the scammers on both ends. Just like court you need to prove your case with any dispute. No need to complain when it doesn't go your way. So get the clutter out of your house, list it and get what you want for free. This site is so easy to use. I'm not going anywhere.

Read full review of Listia
Hide full review
ComplaintsBoard
W
Verified customer This complaint was posted by a verified customer. Learn more

Listia I had a negative experience with the customer service assistant named *******

I had a negative experience with the customer service assistant named ***. I initially reached out for help in adding my mailing address to a new Lithia account that I created after leaving the app three years ago. During this process, it was discovered that my old account, which I thought had been deactivated, was still active. The customer service representative, ***, decided to ban and revoke all the points I had earned on my current account that I was using. They also assisted me in recovering my old account, but did not transfer the credits I had earned on my new account. The company had changed its currency three years ago and recently switched back. Before the currency switch, I had earned over 6 million Listia points. However, now that they have switched back to Listia points or credits, they refuse to acknowledge the amount of points I had previously earned. They claim that I currently have less than 2000 points. They are also refusing to transfer the credits or give me back the credits I had obtained three years ago. To purchase two items with the amount of credits currently on the website would cost me over $***.

Read full review of Listia
Hide full review
ComplaintsBoard
P
2:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Listia Points refund by Listia

After purchase of Listia item which was claim to be 18 K white gold chain when i receive the chain a got chain to tested in Jewerly store to find ouy thay is not gold but silver. I notify Listia Seller and Listia administration of this problem and return the chain. To my surprise Listia awarded points (30K) to Seller due to that I did not ask Listia to mail this item back, That I did not went by return procedure

After checking Listia procedure ,Listia do not have any return procedure and is obvious that I got scam by bogus item but listia award points to scamming Seller anyway! I want my points to be refunded,

Desired outcome: Please refund.

Read full review of Listia
Hide full review
ComplaintsBoard
G
4:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Listia Listia

I'm wanting my account unbanned Listia support said my account was banned

Desired outcome: unban my account

Read full review of Listia
View 0 more photos
Hide full review
ComplaintsBoard
M
7:51 am EDT

Listia Can’t refund buyer due to a pending dispute

I sent the buyer the item she bid on and 26 days later she claims she never received them when they should have been delivered to her within a week or so she should have just reached out to me before the time window of a week before payment was transferred to me and she said she would be reaching out to customer service since I was acting in a way supposedly she didn’t like I was just making a point that’s all I mailed it in a bright yellow envelope birthday card size

Desired outcome: I just want to be able to refund her and move on from this

Read full review of Listia
Hide full review
ComplaintsBoard
D
12:24 pm EDT

Listia Free shipping

I only do free shipping and i can not pay on items i won because it keeps saying pay 50 cents this has happened often and me and the seller are confused because i win from her a lot and had no trouble paying and have received my items can you please fix this problem for me thank you so i can pay for my item with my points

Read full review of Listia
View 0 more photos
Hide full review
ComplaintsBoard
M
9:19 pm EDT

Listia Not yet received a full refund from listia yet after 27 days

I used get it now to get something and then the seller says it’s out of stock and yet it was listed up for sale and then she sent me a gift card code for Walmart and it didn’t work it says I need the physical card to use it online the seller is a liar and she’s not agreeing with the dispute when she should have just given me a full $12 refund thanks to her I have to wait forever to get this dispute solved I blocked her online because she was being very rude and insulting me and bullying me

Desired outcome: Please refund my money that’s what should have been done in the first place

Read full review of Listia
Hide full review
ComplaintsBoard
B
4:34 pm EST

Listia doing surveys

For some unknown reason i am unable to do peanutlabs survey, all i get is blue balls going around in a circle . Getting very aggravated, you can get a lot of INXS. Doing those surveys .Please check into this and fix it, thank you . I have been on listia for a while now and i have won many bids and never had any problems until now . Liked it so much better the other way..

Read full review of Listia
Hide full review
ComplaintsBoard
B
12:16 pm EDT

Listia peanut lab surveys

I am unable to do any peanut lab surveys all I get is blue circles going around in circles . I never had this problem the old way. I earned lots of credits and won many bids. I really enjoyed it the old way . Now I can't do the surveys and you don't get as many credits . It's just not as much fun as it used to be but I'm still on here just not as much . Please fix so I can at least do the surveys . Thanks.

Read full review of Listia
Hide full review
ComplaintsBoard
F
4:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Listia listia

Convinced she is just trying to get free items. I told her I added extra things to the listing for her patience and that lot was worth at least 75$ and 15$ shipping. I'm very upset. I already sent the item. I will not be duped on Listia. I'll never sell again on listia because of dishonest buyers like treetrunks. I have nothing but good feedback on the same item. And I even sent extra items like blankets.

Read full review of Listia
Hide full review
ComplaintsBoard
B
9:55 am EDT

Listia surveys

My name is bill ford, i've been on listia for a while now. I don't really like the new format (inks) I think it was better the old way. The old way I use to be able to build up my credits to 1, 000 or more just by doing surveys and I won many bids, now I can't even do the surveys. When I go under peanutlabs to do surveys all I get is blue dots going around in circles, very frustrating, hopefully you can straighten this out. Thank you.

Read full review of Listia
Hide full review
ComplaintsBoard
W
6:25 pm EDT

Listia points or xnk not received after completing an offer

I have been on here for years loved it then a few changes happened ok I learned to deal with it but I completed an offer promising 625 xnk after the item was delivered. Got the item great. Now where's my points I have been fighting for months over this listia says contact the company the company says the are not affiliated I even sent screenshots from the company saying item was delivered still no everywhere I go no help and there is no customer service number to call got excited when I found one and it was disconnected so no points for me and they don't even read what I write just say go here I said I did they say it again or get nasty we told you contact the company not us but it's your xnk and the company will not help either and I am finding more and more people aren't sending things after I won I get they have seven days to get it in the mail but I have had to dispute more auctions in the last 6 months then in the last few years. I think if I don't get my promised 625 xnk when I get the chance I am going to bid and burn thru my remaining xnk then end my account this is ridiculous.

Read full review of Listia
Hide full review
ComplaintsBoard
C
2:53 pm EST

Listia can't reload credits

I've only been on here for a short time but I used to be an old listia customer and I don't understand why we can't buy credits or as you guys call them XNK. Why are we not allowed to buy credits? There's only so many things that you can put on here for auction to get credits to get things so I'm confused on why we can't buy credits. If it's not fixed soon I'm going to finish my auctions and I will leave listia and I will demean its name. Now this is ridiculous get it right.

Read full review of Listia
Hide full review
ComplaintsBoard
J
4:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Listia banned from my account

I told the sales that my son did this and I told him no don't do it because I can't afford it and he did it any way and with out me noing that he did it so why have I got band I want to get a phone number so I call yeal and I spend 100 dollers on stuff and I didn't even get it so I want my refund the two different people that scam me I want u to band them and give me my money back

Read full review of Listia
View 0 more photos
Hide full review
ComplaintsBoard
T
8:13 pm EDT

Listia listing ended: rare peruvian monkey face orchids 100 seed pack

I had 113, 197 in credits so I bid on stuff. Then I had to pay $3.88 before I could get my monkey seeds. I won another bid something I really wanted now it's saying I owe $10.88 I'm not paying again when I should of had enough credits. It was free shipping... Please figure this out and give me my money back with some of my credits or I'm going to delete my account and tell my friends and family then they will cancel.

Read full review of Listia
Hide full review
ComplaintsBoard
B
10:55 am EST

Listia credits

My name is Bill Ford, I have been on Listia a couple of years now and I greatly enjoy it . I recently invited my friends Sandra Ford and Bunny Edwards to join Listia . I showed them what it's all about, the different categories, how to bid, to keep and eye on bids, shipping, how to get credits either purchase or do the surveys and inviting friends to join will get you credits . They both seem to like the Idea of Listia and both seem interested to join. I have gotten both of them to join Listia and yet I have NOT received any credits for doing so . Why is that ? There is a code to use but I didn't know how to use it when my friends joined and I still don't . The code is CNLXFC which would give me 50, 000 credits for each friend that joins . I would greatly appreciate it if you would check into this and reward me with the credits I am due .Thank you very much ...

Read full review of Listia
Hide full review

Listia In-depth Review

In summary, Listia is a unique online marketplace where you can trade items you no longer need for things you want, using a credit system instead of money. It's like a virtual swap meet, where the community and the excitement of bidding in auctions play a big role.

1. Overview of Listia

Listia is an interesting platform where people can exchange goods using a special credit system. It's different from traditional buying and selling because you earn credits by giving away stuff you don't need and then use those credits to get things from other users.

2. Ease of Use and Website Navigation

The website is quite user-friendly. Even if English is not your first language, you can navigate easily. Categories are clear, and searching for items is straightforward.

3. Range of Products and Services Offered

There is a wide variety of items on Listia, from clothes and accessories to electronics and collectibles. However, the quality and value of items can vary greatly.

4. Quality of Items Listed

The quality of items can be a hit or miss. Some items are brand new or gently used, while others are not in the best condition. It's important to look at photos and descriptions carefully.

5. Bidding and Auction System

The auction system is exciting. You bid with credits, and it can be competitive. You need to be quick and smart with your bids to win.

6. User Experience and Community Interaction

The community on Listia is active. People leave comments, and there's a sense of camaraderie. However, sometimes there can be disagreements or issues with trades.

7. Customer Support and Dispute Resolution

Customer support is available, but response times can vary. They do help resolve disputes, but it can take time, and not all decisions may satisfy everyone.

8. Shipping and Delivery Process

Shipping depends on the individual seller. Some items have free shipping, while others do not. Delivery times can also vary, so patience is sometimes needed.

9. Fees and Credits System

Listia uses a credit system instead of money. You can earn credits by listing items or purchasing them. There are fees for certain transactions, so it's good to be aware of these.

10. Trustworthiness and Security Measures

The platform has measures in place to protect users, like verifying accounts and providing secure payment options for buying credits. However, as with any online marketplace, there's always some risk involved.

11. User Testimonials and Feedback

Feedback is mixed. Some users love the trading aspect and have had great experiences, while others have had issues with trades or customer service.

12. Mobile App Functionality (if applicable)

If Listia has a mobile app, it would be convenient for users to bid and manage listings on the go. However, the functionality and user experience of such an app would need to be evaluated separately.

13. Comparison with Similar Platforms

Compared to platforms like eBay or Craigslist, Listia is unique with its credit system. It's more about trading than outright buying, which can be both a pro and a con depending on what you're looking for.

14. Pros and Cons

  1. Pros:
    • Unique credit system for trading items.
    • Wide variety of products.
    • Active community.
  2. Cons:
    • Quality of items can be inconsistent.
    • Customer service may be slow at times.
    • Shipping and fees can add up.

15. Final Verdict and Recommendations

If you enjoy the thrill of auctions and trading, Listia can be a fun platform. It's good for finding unique items and getting rid of stuff you don't need. Just be cautious with the quality of items and be prepared for the shipping and fees. It's always wise to communicate clearly with other users and use the platform's security features to your advantage.

How to file a complaint about Listia?

Here is a guide on how to file a complaint against Listia on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Listia in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Listia.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against Listia on ComplaintsBoard.com.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Listia customer service

Phone number

+1 (347) 253-7842

Website

www.listia.com

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with Listia?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Listia Customer Service. Initial Listia complaints should be directed to their team directly. You can find contact details for Listia above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Listia. Discuss the issues you have had with Listia and work with their customer service team to find a resolution.