The complaint has been investigated and
resolved to the customer's satisfactionResolved Lingo/unlimited calls - Fraud — Lingo unlimited calls are misleading and not truly unlimited
resolved to the customer's satisfaction
When you are signing up for Lingo Worldmax plan with calling unlimited to over 75 countries. You are actually signing up for limited to calls to limited countries. Read the fine print in the Terms and Conditions. They even go beyond terms and conditions in reality. Their Fine Print in Secotion F Under ‘F. Residential Use of Service and Device ….. Residential Customer’s monthly usage is limited to 4, 999 minutes per month (the “Residential Usage Limit”). Lingo deems the usage of 5, 000 or more minutes per month in violation of this Section III(F), and shall subject Customer to the immediate suspension and/or termination of the Service ……….. (i) Lingo reserves the right to adjust the Residential Usage Limit at its sole discretion; (ii) in-plan international calling is limited to up to 6 (six) unique phone numbers to a particular in-plan overseas destination; and (iii) Lingo reserves the right to immediately, suspend, terminate or modify the Services, if Lingo determines”. And you have no rights. In reality they even try to send you an warning much less than that and they tells verbally that the limit is only 500 minutes for international calls. Of course when you ask them to send the Fine print for that 500 minutes they will not send. Please be aware of this kind of fraud who puts unlimited on the front page and puts limit in T&Cs.
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