Lighthouse Management Property Owners And Tenants Reviews and Complaints

Latest Reviews and Complaints

T. Ernser

Verified customer

New review

This company is not fair

This company is not fair. They accused me of throwing trash and cigarettes around my neighborhood, but I didn't do it. They sent me an email saying I did it, but when I looked outside, there was no trash or cigarette butts near my house. The owner of the company emailed me later and said they didn't know if it was me or not, but if it was, I should tell my friends to stop doing it. They should know it's against the law because they manage properties. They didn't have any proof that I did it, or who did it, so they should have sent a letter to everyone, not just me because I'm young and a minority.

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O. Swift

Verified customer

I talked to someone at Lighthouse Management about the mailbox at Laveen Crossing

I talked to someone at Lighthouse Management about the mailbox at Laveen Crossing. I talked to her a month ago and she said she would tell property management. I have talked to her every week for the past month and on July 1 she said nothing has been done yet. Our mailbox is broken and we can't get our mail. We have to drive to the post office to get our mail. This HOA doesn't seem to care if people get their mail or not. The person I talked to was very rude this last time. With gas prices so high, it costs me almost $20 a week just to get my mail.

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How responsive is Lighthouse Management's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Lighthouse Management has received 1 complaints on ComplaintsBoard. The first reported case, I talked to someone at Lighthouse Management about the mailbox at Laveen Crossing, was published on Jun 12, 2023, and the most recent complaint, This company is not fair, was posted on Jun 12, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Lighthouse Management Legit?

Lighthouse Management earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Lighthouse Management to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Lighthouse Management is known for their high standards and safety. If you're thinking about dealing with Lighthouse Management, it's wise to check how they handle complaints.

We found clear and detailed contact information for Lighthouse Management. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

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